Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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It even works for senior citizens
What do you like best about the product?
At the start of the pandemic in 2020 I had two clients living in a retirement community. I knew that this community could be benefitted from video conferencing because they were, essentially, all locked down in their apartments. I fielded several different platforms, and decided that I liked Zoom best because it did not require new users to create accounts in order to just attend a meeting.
What do you dislike about the product?
It still is challenging for some seniors to access Zoom -- especially the first time.
What problems is the product solving and how is that benefiting you?
I have been teaching classes to senior citizens via Zoom, and this has worked well. I also sometimes use it to offer remote computer assistance to users that have some familiarity with Zoom but are not computer savvy enough to user other remote support platforms.
Zoom zoom
What do you like best about the product?
Love the features Zoom offers and the overall video quality.
What do you dislike about the product?
Two downsides: 1.) when it automatically updates when you try to login for a meeting, leading to a late start. Would be good to give you an option to update.
2.) Can be difficult to navigate options when you are sharing your screen.
2.) Can be difficult to navigate options when you are sharing your screen.
What problems is the product solving and how is that benefiting you?
Solving video lag issues and issues when needing to interface both for business and personal reasons. Like the easy scheduling interface and ability to mute people ahead of time.
Using Zoom with therapy patients
What do you like best about the product?
Zoom has made it possible for me to continue seeing my therapy clients, despite issues with Covid. Zoom tends to be reliable and easy for all my clients to use!
What do you dislike about the product?
As a music therapist, there is a delay on Zoom, which can be challenging when playing music.
What problems is the product solving and how is that benefiting you?
Due to Covid concerns, as well as issues with distance and location, some of my clients cannot be seen in person. Zoom makes it possible for them to receive quality care despite this.
Zoom is always there when I need it. I work a lot on video, and having a paid Zoom account is handy
What do you like best about the product?
Everyone knows how to use it, so all my clients can jump in and be productive with me quickly without arguing about video and audio like in other platforms, especially web based platforms
What do you dislike about the product?
Sometimes I have issues with the screen share button appearing on Windows. It has never done it to me on Mac or Linux, but that's probably Microsoft's fault anyway
What problems is the product solving and how is that benefiting you?
I need to see and hear my clients, have an easy way to screen share, and be able to draw with my iPad when things get intense. I love whiteboard and screenshare features along with minimizing the amount of time I waste fixing audio and video problems
Reliable and solid. With limited integration capabilities.
What do you like best about the product?
Video conferencing is the future, and zoom is easy to use and understand. And for the most part it is universally accepted. From my grandma to my college students - everyone can figure it out.
What do you dislike about the product?
The 45 minute cap is a bummer for non-paid accounts. Though I understand it. And I wish that the export quality of recorded meetings could be higher for audio and video.
What problems is the product solving and how is that benefiting you?
I can reach across the globe to connect with coworkers and customers (congregation members for us) in a simple and meaningful way. It allows us to have face-to-face interactions quickly and effiecently.
Better Than Google Meet, (Hands Down)
What do you like best about the product?
I really appreciate the consistency of Zoom quality of experience. I have used alternatives and they are almost always choppy and we have to switch over to Zoom. I like the ability to record as well. Mobile is also very dependable.
What do you dislike about the product?
Sometimes the settings require me to enable sharing. Sometimes it is a bit harder to control my video and mute buttons on Mobile. Sometimes the length of the URL is pretty long to log in.
What problems is the product solving and how is that benefiting you?
All meetings both ad hoc and otherwise are easy to set up. I can run my entire meeting scheduled on Zoom. I also love the integration to google calendar making things easy.
Zoom is the best platform for every day meetings, virtual training, and coaching sessions
What do you like best about the product?
Zoom is by far the easiest and most reliable video conference platform, plus everybody knows how to use it.
What do you dislike about the product?
On rare occasions, Zoom will have a glitch but far less than any other similar platforms.
What problems is the product solving and how is that benefiting you?
I live most of my work week on Zoom for meetings, coaching sessions and to deliver presentations and longer training. It's not uncommon for me to be on Zoom seven or eight hours a day, and I rarely have any issues even when in the same meeting room for many hours.
Does just as promised
What do you like best about the product?
Secure platform for whatever type of meeting including therapy sessions. No delays or skips.
What do you dislike about the product?
Not sure yet. It's been pretty solid as a platform.
What problems is the product solving and how is that benefiting you?
It solved and continued to solve the problem of connectedness during the pandemic is a consistent and secure platform.
It does what's needed for business and education
What do you like best about the product?
My favorite feature about Zoom at the moment is its ability to join from anywhere on most devices. For someone who's constantly on the move, it ensures that I won't miss important meetins while on the go. The ability to continue the call from the phone to the desktop or laptop has been a game changer.
What do you dislike about the product?
I hate the amount of memory it takes up. I've noticed via my child's computer that a competitor takes up less memory and isn't as disruptive, but now that school is back in-person, we're not sharing bandwidth as much anymore.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect from anywhere at any time, and the fact that so many users have adopted it worldwide has made it an ideal choice for setting up meetings.
Easy to use video calling
What do you like best about the product?
Zoom allows anyone to easily set up and run a video conference meeting or call. It also gives plenty of tools for more advanced users to take things a set further.
What do you dislike about the product?
Occasionally users have had issues connecting in or getting audio and video settings just right. Mostly a training issue, but sometimes finding a setting is difficult.
What problems is the product solving and how is that benefiting you?
Zoom allows us to hold meetings for groups without everyone attending in person. It has allowed us to leverage technology to keep connected in an easy and cost-effective solution.
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