Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom has been the best addition to my job!
What do you like best about the product?
I like the ease of setting up meetings and hosting them. Zoom is so much better than just a conference call. I like to see people and make it a productive meeting. It is nice that it works across platforms and anyone can use it.
What do you dislike about the product?
My frustrations are user-oriented more than software. I like the improvements made in the software since I started using it and use it multiple times a week. I just wish everyone would put on their camera.
What problems is the product solving and how is that benefiting you?
It makes it easier to meet and not have to be in person. As a property manager hosting night meetings, I am not at home when the meeting ends compared to having to leave a building and then go home. It makes it easier to meet with vendors and board members.
Zoom has beenn a lifesaver for our organization!
What do you like best about the product?
Zoom has helped us to continue our business during COVID by providing a safe, secure, platform for support group meetings, staff supervision and inter-organizational collaborations
What do you dislike about the product?
Sometimes, the platform can be cumbersome to use (for example, a sign-in from one of my users prompted a security confirmation, despite having used that device before, and we were not able to receive the email to move forward, because it was outside of business hours for the email adressee)
What problems is the product solving and how is that benefiting you?
Zoom has expanded access to our service, allowing us to provide far more people with our programs
Zoom as Replacement for Legacy Alternatives
What do you like best about the product?
I replaced our old video and phone conferencing system with Zoom, with the objections of almost the entire company.
Within weeks, all objections were gone. Everyone found it preferable, with a simple learning curve.
Within weeks, all objections were gone. Everyone found it preferable, with a simple learning curve.
What do you dislike about the product?
I don't really find many downsides to zoom. It works better than other video-conferencing software I have used in the past. Pricing for some features can be steep, I suppose.
What problems is the product solving and how is that benefiting you?
We use zoom for webinars, demos, internal meetings, chat, and more. It has become our primary communication solution. The best part is the quick ramp-up with potential clients or new employees.
Required Tool
What do you like best about the product?
Zoom is very easy to use and has become a critical part of our everyday use. Zoom continuously makes super relevant updates.
What do you dislike about the product?
There are not many downsides to the zoom platform other than the pricing and recent changes about what is available in each membership.
What problems is the product solving and how is that benefiting you?
I love that I can quickly and efficiently hold meetings of all sizes. At this point, everyone is very familiar with zoom and can quickly hop on a meeting when needed.
Would recommend for a friend.
What do you like best about the product?
Zoom is efficient and cost effective. I can get a lot more done in a day with the availability of Zoom.
What do you dislike about the product?
Sometimes I like being in person. Not Zoom's fault.
What problems is the product solving and how is that benefiting you?
Meeting clients who are not nearby and easily fits into my schedule.
Great funtionality, solid UI, but a bit expensive for businesses.
What do you like best about the product?
Zoom is the most reliable video conferencing tool with the highest quality video.
What do you dislike about the product?
Scheduling a meeting through Google calendar can be clunky, and the default settings (for example, allowing others to share screen) are not always intuitive.
What problems is the product solving and how is that benefiting you?
My business is mostly remote and majority of our internal and external meetings are through Zoom.
Best tool for today’s challenges!
What do you like best about the product?
I'm a private music teacher and access to Zoom helps me keep my business running. Especially during this unprecedented time! No more missed lessons!
What do you dislike about the product?
Sometimes it's a sound issue. As we use piano as a part of our calls, the sound can be a little wonky.
What problems is the product solving and how is that benefiting you?
Being able to quickly schedule a meeting or send out a link for connection has helped me keep my business as a piano teacher going. Even during a pandemic!
Highly recommend Zoom for business and personal.
What do you like best about the product?
Zoom is user-friendly, highly recognizable, and has great support.
What do you dislike about the product?
There have been times that there were bugs. ie) several users were unable to use their microphones during a short time period.
What problems is the product solving and how is that benefiting you?
Zoom has been a key tool in helping my company stay in business during the Covid-19 pandemic. Allowing face-to-face communication with both staff and clients is crucial in building trust and communicating efficiently. Screen sharing features are also a great benefit.
Zoom can be great depending on what you're using it for
What do you like best about the product?
I like the overall simplicity for the user and the basic features it offers. I think Zoom is a quality video conferencing product that can be used for many diverse purposes.
What do you dislike about the product?
l don't enjoy how complicated the back-end settings are to access for admins. It would be ideal if all the settings were accessible in the app itself rather than on the website on pages that are difficult to find.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of video conferencing connectivity and providing a space for me to hold meetings and events online in a user-friendly way. We are able to meet efficiently and easily thanks to Zoom which helps us become more productive.
Works Well for Small Biz Needs
What do you like best about the product?
Zoom is easy for my clients to use. It's convenient to have the full invite to copy immediately after scheduling the call. Screen sharing is a huge plus! I also love having the always-open room for repeat meetings and/or last-minute calls with my staff.
What do you dislike about the product?
I wish there was a lower-tier payment plan for people who only use the service sparingly. My business is only 2-3 people and we only use Zoom a few times a month. I get much more value out of similarly priced online subscriptions.
What problems is the product solving and how is that benefiting you?
Reducing how often my employees and I need to travel. Keeping ourselves safer before meeting our clients. Allowing us to help clients not in our service area.
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