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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Victoria A.

Seamless Hybrid Collaboration with Immersive Tools

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
The platform addresses the challenges of hybrid models by intelligently integrating both synchronous and asynchronous tools. It brings together immersive video meetings and persistent workspaces, allowing teams to collaborate seamlessly no matter where they are located. With features like flexible meeting rooms, virtual whiteboards, and automatic transcriptions, every participant—whether in the office or working remotely—can contribute equally. This unified experience effectively bridges the digital gap between different ways of working.
What do you dislike about the product?
Companies see notable improvements in their workflows, with clear reductions in the time spent on coordination and project management. By centralizing communications, files, and tasks, information is kept organized, which helps avoid delays caused by scattered data or waiting for replies. Tools like automatic meeting scheduling, smart content organization, and ready-made templates for recurring projects help simplify even the most complicated operations, allowing teams to reclaim up to 30% of the time that was once devoted to administrative work.
What problems is the product solving and how is that benefiting you?
Zoom Workplace serves as a driving force for digital transformation by establishing an environment where new ways of collaborating develop organically. Its features support virtual brainstorming, ongoing idea refinement, and immediate real-time feedback, all of which encourage a culture of innovation. The platform gathers usage data to highlight areas where processes can be improved, and its open architecture makes it easy to integrate with other business tools, resulting in a unified technology landscape that is well-prepared for future changes.


    Kari A.

All-in-One Platform That Supercharges Team Efficiency

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace brings together all the key tools needed for modern work in one unified platform, including video calls, instant messaging, project management, and collaborative spaces. By integrating these features, it removes the hassle of switching between different applications, which helps reduce digital overload and makes better use of the team's time. In addition, the platform's intuitive interface and seamless workflows enable employees to concentrate on their work without unnecessary distractions, leading to a noticeable boost in operational efficiency.
What do you dislike about the product?
Following implementation, both in-person and remote teams are seamlessly brought together within a unified digital environment. This leads to more agile project execution, as communication and collaboration are centralized. As a result, coordination times are significantly shortened, and interdepartmental alignment is enhanced, making real-time decision-making and problem-solving much easier. The platform guarantees that everyone accesses the same information, which helps to minimize errors and prevent duplication.
What problems is the product solving and how is that benefiting you?
Zoom Workplace encourages a more horizontal and transparent culture of collaboration, allowing every team member—no matter their location or position—to share ideas and resources equally. This approach helps eliminate both hierarchical and geographical barriers, fostering a greater sense of belonging and collective responsibility. By making it easier for everyone to participate actively in projects and by highlighting individual contributions, the platform builds trust and enhances teamwork, ultimately supporting an environment that nurtures innovation and adaptability.


    Zoe H.

Revolutionized Team Collaboration with Seamless Integration

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace revolutionizes team collaboration by bringing together both real-time and asynchronous communication within one cohesive platform. Its efficient design eliminates the traditional obstacles that separate video meetings, continuous messaging, and document handling, leading to a seamless and productive workflow. Additionally, the platform adapts to different working styles through smart spaces that automatically organize discussions, files, and related tasks.
What do you dislike about the product?
By bringing together seven distinct tools into a single, unified platform, the implementation significantly reduced cognitive overload for teams and removed unnecessary steps from their workflows. This transition also notably sped up the move to hybrid work, with 88% of employees reporting greater efficiency when managing cross-functional projects. Furthermore, the introduction of centralized administration resulted in a 60% drop in technical support requests related to collaboration.
What problems is the product solving and how is that benefiting you?
Beyond just enhancing operational efficiency, Zoom Workplace has brought about a profound transformation in our organizational culture. The platform enables broader participation in complex projects by breaking down both hierarchical and geographical barriers, with features such as virtual brainstorming rooms and community channels. This move toward increased inclusivity and transparency in collaboration has resulted in quicker innovation cycles and a marked rise in engagement among our distributed teams.


    Sergio A.

All-in-One Collaboration Platform with Seamless Performance

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace integrates communication, collaboration, and space management into one intuitive platform. Its thoughtful design simplifies the user experience and makes administrative work more manageable for IT teams. The platform stands out for its dependable performance during large video meetings and its unified set of tools that facilitate both real-time and asynchronous collaboration.
What do you dislike about the product?
The implementation played a key role in eliminating tool fragmentation, which not only lowered our licensing expenses but also enhanced productivity during meetings and collaborative projects. This solution allowed us to expand our hybrid work model, providing a consistent experience for both in-person and remote participants. Furthermore, the minimal learning curve contributed to rapid adoption throughout the team.
What problems is the product solving and how is that benefiting you?
The platform has played a pivotal role in our digital transformation, allowing us to work with greater agility regardless of our location. Its greatest contribution has been the establishment of a cohesive digital environment that reflects our organizational culture, while also fostering continuous technological progress through frequent integrations and updates.


    Mikke L.

All-in-One Collaboration Platform That Simplifies Enterprise Workflows

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace brings together all aspects of enterprise collaboration into a single, cohesive ecosystem, removing the need to juggle separate tools for video calls, chat, task management, and shared workspaces. Its user-friendly interface and seamless integration of native modules make it much easier to learn and help lower training expenses. Additionally, the platform is designed for enterprise-level scalability and features centralized maintenance, which streamlines IT administration.
What do you dislike about the product?
The implementation unified our previously separate communication tools, resulting in a reduction of coordination times between departments by more than 40%. The dependable audio and video quality, combined with advanced features like smart rooms and whiteboarding, have greatly improved engagement during complex meetings. Additionally, we have simplified the management of both physical and virtual spaces by adopting a single, integrated solution.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has truly transformed our work culture, making the shift to hybrid models smooth and ensuring that productivity remains high. The platform has become the digital backbone of our organization, allowing collaboration to happen effortlessly between those working in the office and those working remotely. Its seamless integration of user experiences has made it an essential part of our digital transformation journey.


    Transportation/Trucking/Railroad

Effortless Meetings and Convenient Screen Sharing

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
This platform makes it simple to host and join meetings, and I also find the screen sharing feature very convenient.
What do you dislike about the product?
Sometimes the app uses too much memory, which makes screen sharing difficult to use. Additionally, if you just want to quickly share your screen with a friend for a short time, you have to go through the whole process of creating a meeting. It would be much more convenient to have a permanent meeting room that's always open, so you and your friends could join whenever you want without any extra steps.
What problems is the product solving and how is that benefiting you?
Scheduling meetings, sharing your screen, and joining video calls are all simple and intuitive. Each action is easy to perform, making the experience very user-friendly.


    Laquesha W.

Efficient Meeting Management with Zoom Workplace

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I love using Zoom Workplace because it integrates seamlessly with Google Calendar, allowing me to add meetings directly. By pressing the extension button, it effortlessly generates a Zoom link, which is an incredible time-saver in my daily scheduling tasks. Another feature that stands out to me is the ability to revisit past meetings by watching videos along with their transcripts and timestamps. This functionality not only makes the software easy to use but also helps me save time and reference important materials I may have forgotten. Overall, these capabilities enhance my professional efficiency, making Zoom Workplace an indispensable tool in my workflow.
What do you dislike about the product?
On the Zoom recordings, if I share my screen, sometimes when looking at the playback, the screen share doesn't always show up in the way that I would like it to.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to easily schedule and attend meetings, integrating seamlessly with Google Calendar. It saves me time and helps me reference forgotten materials, enhancing my professional efficiency.


    Sandeep K.

Smooth Interface and Effortless Usability

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
Smooth. The interface is made Such a way that it is easily understandable.
What do you dislike about the product?
Sometimes there's disruption in audio but that is very rare
What problems is the product solving and how is that benefiting you?
Saves Time, Meeting/ Interviews on 1 touch


    Ridhima K.

Effortless Communication and Collaboration

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Zoom Workplace for more than 3 years, and it has significantly simplified long-distance communication, enabling me to easily share my ideas with people, attend online classes, and enhance my learning. The feature that stands out most for me is the range of backgrounds, which allows me to chat comfortably without worrying about my actual surroundings. Additionally, the noise-canceling feature is great, ensuring a seamless communication experience. I primarily use the Meetings and screen sharing functionalities, which I find very useful for interacting with global clients. The simple and intuitive setup process further adds to the appeal of Zoom Workplace, and I rate it a 10 out of 10 for recommendation to friends or colleagues.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy long-distance communication, sharing ideas, attending online classes, and seamless client interactions. Its background features and noise cancellation enhance user comfort.


    Reggie R.

Effortless Communication and Multitasking with Zoom Workplace

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
The Zoom Workplace allows me to be in several places and communicate with several people at once.
What do you dislike about the product?
There is nothing I dislike about this Zoom
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem where people are not able to meet in person