Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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Zoom is a good product with all the features you need
What do you like best about the product?
There are many useful features, such as screensharing capabilities, host controls over many meeting features, and the ability to use original or auto-edited audio.
What do you dislike about the product?
Other video calling/streaming services offer better and more consistent video quality. In addition, the fact that Zoom no longer offers a free plan is a dissapointment.
What problems is the product solving and how is that benefiting you?
Zoom connects me easily with clients and students on a platform they have already likely used and are comfortable operating. I like the wide range of features and relatively easy interface.
Very effective, with some drawbacks
What do you like best about the product?
The Zoom platform allowed me to teach music lessons remotely during a time when nobody was able to meet in person. Additionally, being required to teach remotely removed some of my normal teaching tools, so I was forced to create new ones, and I'm grateful for that.
What do you dislike about the product?
For music lessons, sound quality is key, and Zoom doesn't do a great job there. Also, the tendency of the microphone to cut out from time to time, or when some sound was made on the other end, made things difficult at times.
What problems is the product solving and how is that benefiting you?
Being able to give music lessons remotely solves several problems. If one party is sick and unable to physically come to the lesson, they can still participate. And during the pandemic, it was the only way for me to be able to work.
Zoom connects us
What do you like best about the product?
Zoom is easy to use and I love that it is widely recognized as a reputable partner. The ability to scale and use apps is also an advantage. The one click joining is also a benefit.
What do you dislike about the product?
Sometimes, there is a challenge with video quality depending on local bandwidth. While this is an external issue, it does affect the Zoom experience overall for the end user.
What problems is the product solving and how is that benefiting you?
I run a statewide organization. I can't be at every meeting in person, but Zoom allows me to stay connected and keep my relationships thriving. When I can connect with folks without driving for hours, I am more productive!
It works as expected, some small issues
What do you like best about the product?
The quality of the video is great. I love the fact that you can easily save recordings to upload them somewhere to easily share them with other people in your company.
What do you dislike about the product?
Some of the features are a bit clunky, like trying to turn off some of the features and to clean up the UI / UX of the screen. Also for M1 Mac's the blurring of the camera can't be turned off which is annoying.
What problems is the product solving and how is that benefiting you?
Team communication across multiple timezones. We are able to have more face-to-face time which allows us to be more productive on a day to day basis. We also use it to record training sessions .
Feature reach, better and cheaper than the competition for 99% of use cases
What do you like best about the product?
Easy to use, easy to schedule, and versatile. At this point pretty much everybody knows how to use zoom, and because you can use a client on any device or just the web it makes it easy to schedule meetings with absolutely anyone.
What do you dislike about the product?
Zoom rooms could use a little more polishing, but it's not bad. Most features are pretty solid, so it's hard to find something that I dislike.
What problems is the product solving and how is that benefiting you?
Zoom is helping us meet with clients all over the world in a way that provides very low latency. We are more productive because many meetings that were previously held face to face can be done more remotely, leaving time for the most important meetings to still be face to face when needed.
Zoom: An effective tool in pandemic and post-pandemic times.
What do you like best about the product?
Zoom allows me to connect with clients around the world in a meaningful and substantive manner. It allows me to feel like I am there with them and engaging in a significant way. The ability to share the screen and conduct a presentation is invaluable to my business.
What do you dislike about the product?
There are no significant issues with Zoom. It is a valuable tool that is a part of my daily routine. Simply put, it is crucial to my business. That being said, it would be nice to see stronger connections that prevent from people freezing and having to reboot.
What problems is the product solving and how is that benefiting you?
Zoom allows me to maximize my time and feel efficient in all aspects of my business. I can connect with people both within my city and abroad in real-time. Simply put, I am more productive and have a better balance in my life.
Great Business Platform
What do you like best about the product?
I like how easy it is to meet with clients, and the scheduling integration. I find it very useful to create repeat appointments, and also to provide the link to my personal meeting room in my email signature for clients to schedule an appointment with me at their own convenience.
What do you dislike about the product?
Zoom continues to improve its capabilities, so I don't quite have anything specific I dislike about zoom at the moment.
Perhaps an area that I find frustrating is when the host leaves a call, it ends it for everyone.
Perhaps an area that I find frustrating is when the host leaves a call, it ends it for everyone.
What problems is the product solving and how is that benefiting you?
Zoom has made it very useful for me to work from home and to meet with clients anywhere in the world, time-zone permitting. It's solved the problem of remote work for me.
Mark Simek review
What do you like best about the product?
I like the ease of the platform and I think the usability of the user interface is excellent. I also like the screen share function and how easy it is to start a meeting.
What do you dislike about the product?
I don't love the limited backgrounds you can choose from. I also wish that the calendar integrations were more seemless. I also wish it wasn't so expensive for the premium.
What problems is the product solving and how is that benefiting you?
Zoom helps our team have less meetings and less need to use office space, which is helping us cut down on office rental costs and office space in generals. Its great.
Overall, enjoy features of Zoom and ease of use
What do you like best about the product?
Zoom's ease of use has been helpful as well as reliability of the software. It is a solid backup if another video conferencing platform is not working. The features are great, too, and I enjoy the layout of Zoom, as compared to other platforms.
What do you dislike about the product?
Sometimes the software signs me out of one device if I sign into Zoom on another device and I have to log back in to use it. I also disliked the update that limited 1:1 free calls to 40 minutes. I was forced to upgrade last-minute, as there was no notification of this change and I was conducting an hour-long training.
What problems is the product solving and how is that benefiting you?
Zoom is helpful at being reliable and a platform that is easy for everyone to use. If I cannot connect with someone via a software used by our business, I know Zoom will always work.
Allows You to Focus on Work
What do you like best about the product?
Zoom is mostly straightforward and allows you to focus on communication, not medium. Chat allows for side conversations and feedback. I've seen breakout rooms used but have not implemented that in my meetings yet
What do you dislike about the product?
Some platforms are more challenging to log in from, and general technical requirements make less stable internet connections more difficult than I'd like. Having a less resource-heavy option for these users would be a great addition
What problems is the product solving and how is that benefiting you?
Group communications with colleagues all over the globe allows my company and clients to communicate seamlessly and keeps the focus on improved business situations.
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