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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Nikoloz L.

Reliable for webinars and group meetings

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Easiness of connecting many people simultaneously.
Also webinars held in zoom are always smoothly held, whatever I have attended.
What do you dislike about the product?
Finding certain details or settings takes some time on zoom. Also some popups when trying to enter a meeting can be a bit annyoing.
What problems is the product solving and how is that benefiting you?
Can easily set a call with potential client or partner company even if they are not using zoom.


    Pankaj K.

Effortless Meetings with Great Collaboration Tools

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I love how Zoom Workplace facilitates easy meeting notes using AI, which significantly enhances the productivity of my meetings. The capability to conduct meetings with a large number of participants seamlessly is a standout feature that I appreciate greatly. Furthermore, I find the annotation and live sharing functionalities incredibly useful during meetings, as they ensure easy collaboration and effective communication. The initial setup of Zoom Workplace was straightforward and user-friendly, allowing my team to get started without any hassle.
What do you dislike about the product?
I find the meeting access feature in Zoom Workplace to be a bit difficult. It would be more efficient if a single link click could open the meeting without additional steps.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy meeting notes with AI and enjoy large meetings with features like annotations and live sharing for easy collaboration.


    MD Sanaullah M.

Streamlined Collaboration with Robust AI Companion

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I love how Zoom Workplace combines video meetings, team chat, whiteboarding, and document creation into a unified collaboration platform. This integration helps me manage virtual meetings, day-to-day communications, and real-time collaboration effortlessly, making my workflow more streamlined and less dependent on multiple tools. The AI Companion in Zoom Workplace is incredibly valuable, as it automatically generates meeting summaries, drafts messages and documents, and organizes tasks, leading to higher productivity and clarity on projects. I appreciate its reliable performance and intuitive design, which supports both hybrid and remote work, facilitating cohesive and efficient teamwork. Moreover, I find the AI-driven features of Zoom Workplace, like creating automatic action items and drafting content, save time and keep my work well-organized. The initial setup was painless, with an easy installation process and user-friendly onboarding, making it quick and hassle-free to start using its features. Overall, it’s a robust and reliable all-in-one platform that streamlines my daily work with its great AI features.
What do you dislike about the product?
While Zoom Workplace is powerful, there are a few areas that could improve. The interface, at times, feels cluttered and new users may have a bit of a learning curve. AI summaries are helpful but occasionally miss small details. Switching between tools like chats, docs and whiteboards could be smoother. Tuning these aspects would make the experience even more seamless.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to centralize video meetings, chat, whiteboarding, and document creation, boosting communication and productivity. The AI Companion enhances workflow efficiency by summarizing meetings, organizing tasks, and drafting content, greatly reducing tool-switching and integrating seamlessly with other software.


    Ayush A.

Seamless Video Calls with Crystal-Clear Quality

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Its seem less latency free video call session together with its easy screen share ability. Clear video and voice quality. Utilizing it daily for external client call.
What do you dislike about the product?
Nothing so far to dislike. Haven't faced any kind of glitch or issue so far.
What problems is the product solving and how is that benefiting you?
We needed an easy to use not so complicated software to host aur client calls without any interruptions.


    Michael Z.

Effortless Screen Sharing and Excellent Audio-Video Quality

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use. easy to share screen. good sound and Video Quality.
using it almost everyweek.
What do you dislike about the product?
not all corporate are authorizing it.
sometimes need to use different tools.
What problems is the product solving and how is that benefiting you?
very easy tools to connect to remote computer for controlling and troubleshooting issue.


    Rahul .

Efficient Collaboration with Room for AI Enhancements

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to be incredibly easy to use, which streamlines the process of setting up and initiating meetings with just a couple of clicks. It provides seamless connectivity for team members, regardless of their region or the devices they are using, be it mobile phones or laptops. This ease of connection is particularly beneficial in connecting students, faculties, and other staff efficiently. I also greatly appreciate the breakout rooms feature, which enhances collaboration and allows for more organized and focused group interactions during meetings. The initial setup process of Zoom Workplace is straightforward and hassle-free, making it a smooth transition from previous platforms like Microsoft Teams.
What do you dislike about the product?
I am expecting more AI features from Zoom Workplace to enhance the overall experience. Specifically, the inclusion of AI-driven meeting summaries and live translations from different languages to English and vice versa would greatly improve its utility. These improvements would facilitate better understanding and efficiency, especially in multi-lingual teams.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for effortless collaboration and meetings. It connects students, faculty, and staff efficiently across different regions and devices. Setting up meetings is simple with just a few clicks, and the breakout rooms enhance interaction.


    Lester S.

All-in-One Platform That Streamlines Communication

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most is that this is an all-in-one platform, allowing me to handle video meetings, team chats, and VoIP all in one place.
What do you dislike about the product?
My only complaint is that the pricing for the AI features is quite high.
What problems is the product solving and how is that benefiting you?
It assists me in several ways, such as making it easy to start video group meetings and facilitating chat groups for team communication.


    Sumit T.

Effortless Teamwork and Crystal-Clear Video with Zoom Workplace

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace makes teamwork super easy — everything’s in one place, the video is crystal clear, and the built-in AI helps you stay organized. It just works, so you can focus on getting things done, not on figuring out tech.
What do you dislike about the product?
What I dislike about Zoom Workplace is that it sometimes drops connections or lags during big meetings, can use a lot of computer resources, and the chat feature can feel distracting.
What problems is the product solving and how is that benefiting you?
oom Workplace solves the problem of messy, communication by bringing meetings, chat, files, and teamwork I benefit because it saves me time, keeps my work organized, and makes it easy to connect.


    Ritika M.

Allows Virtual Connections for Everyone

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace helps everyone, with or without zoom account to connect virtually.
What do you dislike about the product?
When the mic is disabled by the organizer, it does not notify the participants.
What problems is the product solving and how is that benefiting you?
It is solving the problem of sharing the screen along with audio of any app in our desktop, like in google meet, we can do it for on tab only, but it allows for desktop apps also.


    Tijo T.

Meetings run smoothly, the audio/video quality is consistent

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I like how reliable and seamless Zoom Workplace is. Meetings run smoothly, the audio/video quality is consistent, and it’s easy for anyone to join without complications
What do you dislike about the product?
Some of the more advanced collaboration features feel spread out across different menus, so it can take time to find what you need
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps streamline collaboration across global teams. It brings meetings, chat, whiteboards, and documentation together in one platform, reducing the need to switch between multiple tools. This improves productivity and keeps conversations and decisions in one place