Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Better Than Most Conferencing Solutions
What do you like best about the product?
Easy to share links, edit video and audio settings, record sessions and chat.
I also like the advanced audio controls for my podcasting efforts and other shareable situations.
I also like the advanced audio controls for my podcasting efforts and other shareable situations.
What do you dislike about the product?
When the connection lags, it takes a while for audio and video to catch up and sync, often times never fully syncing up at the end. This can be very frustrating.
What problems is the product solving and how is that benefiting you?
I don't really have any additional needs that zoom isn't handling so far. There are new features I haven't even tried like the whiteboard feature that I have seen advertised.
Its easy to use, however, it takes time to setup the audio and video
What do you like best about the product?
The app or solution is very popular, it has filters and virtual backs, it can be very costumizable. there is no time to be aware of, so that helps you take the time is needed for every meeting
What do you dislike about the product?
The time seting up the audio and video, you always know that you have to wait, and another thing is to verify every costumer of yours, I have been in meetings that some participants are spam
What problems is the product solving and how is that benefiting you?
Having meetings no matter where I am, knowing the the software is very popular almost no one have a doubt in mind how to use it, and it is reliable, meaning that I can have every meeting on time
Useful tools! More equipped than other platforms
What do you like best about the product?
You can use breakout rooms, you can doodle as well! Reactions are useful during meetings with a lot of people or during presentations.
What do you dislike about the product?
Some audio problems sometimes, like echo
What problems is the product solving and how is that benefiting you?
Being able to share links across platforms: not only Google users for example. Also, you can schedule ahead!
Great alternative to a SKYPE, for a smaller company
What do you like best about the product?
It is easy to use. The user can sign in and find the information or services they need, very quickly. A subscription is not required to use the software for the participants.
What do you dislike about the product?
There is no way to remind you of meetings. With Teams it linked to our outlook and allowed us to set reminders when meetings were about to begin or within a certain amount of time. I haven't been able to find that capability with ZOOM and gmail.
What problems is the product solving and how is that benefiting you?
"Face to Face" meetings either within the company or with vendors and customers. It is much more personable to visually see someone while speaking to them. We have also used the service to screen share while training employees in the work-from-home setting.
I have had great experience with zoom and staying connected.
What do you like best about the product?
Zoom is a staple for staying connected, much like "google" is for searching the web.
What do you dislike about the product?
The time limits on free accounts. This is inconvenient when a meeting runs over time.
What problems is the product solving and how is that benefiting you?
The ability to connect on a familiar platform that most people already use.
Zoom gets the job done!
What do you like best about the product?
Easy to collaborate with team members- no matter where they are working. We have multiple locations/sites and the scheduling of our meetings has been easier because of this.
What do you dislike about the product?
Lately, it has been a bit laggy- especially with video. I have uninstalled and reinstalled and can't quite figure out why. Nonetheless, it still works most of the time.
What problems is the product solving and how is that benefiting you?
Difficulties scheduling meetings due to schedule restrictions has been alleviated due to being able to schedule despite people being at different places. This has been a big help.
Zoom is all good
What do you like best about the product?
What I like about Zoom is that most as those who are getting used to working at home, Zoom is adding more features such as a chat feature after the meeting ends, whiteboard feature, and of course, you can share your screen and switch over host duties if needed.
What do you dislike about the product?
There isn't much that I don't like about Zoom. They are continuing to add more and more features, so at this time, there isn't much that I don't like.
What problems is the product solving and how is that benefiting you?
Zoom is helping me for clients who can not make it to the office for in-person appointments, they don't have to cancel their appointments, instead we can still meet on Zoom and still have a productive meeting!
A lifesaver in pandemic times, but worth it afterwards?
What do you like best about the product?
I love how Zoom is extremely user-friendly. It makes videoconferencing a breeze, and almost never runs into snags (I wish I could say the same for the things I had free access to through work!) The best part about Zoom is the way that it encourages people to work together, and how the technological interface isn't really a major impediment -- you easily can get around in the system even if your organization is full of neophytes or luddites. There are inclusive elements and it's also great to be able to see people express themselves through filters and backgrounds.
What do you dislike about the product?
The two issues I ran into were 1: my main work machine was just not powerful enough to run the 40-person rooms all on one screen! And 2: now that the pandemic restrictions are lifted, $200 is just a really heavy burden on my pocketbook. The first issue was easily resolved by upgrading computers, though, so in the end the system is very efficient!
What problems is the product solving and how is that benefiting you?
Zoom helped my students meet and communicate extremely effectively! It helped arrange one-on-ones and the breakout rooms also allowed for community development we would have otherwise missed. There's a lot of interconnectivity issues that we need to address in this current work environment with hybrid learning, and Zoom seems to be working on addressing these problems one online meeting at a time. It's helpful to have software that is at once easy to use but also very powerful, allowing a lot of functionality without such a high barrier of entry as some other programs. It's also good to have a free version that is accessible for average users, and in the future I hope to switch to this version, because for more casual needs the free version is more than satisfactory!
All Basic Needs Being Met Through Zoom
What do you like best about the product?
The flexibility of the platform has been helpful for my needs, as well as the ease of scheduling meetings. Sharing invitations is simple and straightforward for my needs.
What do you dislike about the product?
The interface when trying to access recordings of past meetings can be cumbersome and difficult. Also, it would be helpful to be have more control over a meeting while accessing through a mobile device.
What problems is the product solving and how is that benefiting you?
Zoom helps my company get around the difficulty of scheduling multiple meeting participants at once. Through zoom, I am able to connect with clients and colleagues much more efficitently.
Easy. Reliable. Affordable.
What do you like best about the product?
I use Zoom mainly because it's familiar and accessible to all of my customers.
What do you dislike about the product?
I wish I had more cloud storage space for recordings. I always get "poor connection" alerts when in fact my connection is strong (100+ Mbps).
What problems is the product solving and how is that benefiting you?
I host a drawing club and it allows all of my members to draw together.
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