Zoom
Zoom Communications, Inc.External reviews
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Zoom Review
What do you like best about the product?
Zoom is a reliable and quick way to meet with clients and coworkers. I like that you can record a meeting to look back on in the future.
The option to change or blur your background is nice.
The option to change or blur your background is nice.
What do you dislike about the product?
The auto-captioning on Zoom is not always the most accurate. I would love to see a translation option added to the transcription and the app add-ons improved. I don't like that all participants have to have the add-on installed instead of just the meeting host.
What problems is the product solving and how is that benefiting you?
Zoom has allowed our team to meet with clients all over the county. We are able to have a more personal experience than a phone call, without having to travel long distances.
I can meet with clients, share my screen to cover documents, and it's easy for clients to use.
What do you like best about the product?
Being able to do webinars and meetings. I also appreciate being to change the steps necessary for others to join the webinars/meetings. Sometimes I want more security, other times less is necessary.
What do you dislike about the product?
Understanding the difference between meetings and webinars
What problems is the product solving and how is that benefiting you?
Being able to meet with clients virtually.
Zoom is the preferred way to interact compared to teams, slack, and meet
What do you like best about the product?
I run a fully remote company and use several collaboration tools. Zoom is the preferred way to interact with customers, prospects, and team members when compared to MS teams, slack huddle, and G meet. I love the seamless integrations it allows from calendly and slack for example.
What do you dislike about the product?
I wish most of our customers used Zoom. Google forces G Meet. Banks force MS teams. Make the browser experience better for teams that are not allowed to use zoom.
What problems is the product solving and how is that benefiting you?
Collaboration, Prospecting, Sales, Webinars, and Hiring.
I love the platform agnostic attribute of Zoom
What do you like best about the product?
I like that every platform people use has a specially designed app. I've never noticed any features one user has that another cannot access. It's very well thought-out.
What do you dislike about the product?
I dislike that it can be quite confusing for less tech-savvy users to use. The basics are all there, but I wish it was easier for less techy types to use some of the more extended features. Something Zoom cannot control for is bandwidth issues. It's kind of a bummer for most people to be on video and those with less bandwidth having to dial in. Great that the option is there, but bummer it has to be. Not Zoom's fault.
What problems is the product solving and how is that benefiting you?
I still prefer to meet with people in person, but zoom allows us to schedule meetings, regardless of location. It allows me to fit more productivity into a shorter timeframe.
Great experience overall. Need to update remote control access for iOS users
What do you like best about the product?
It is so easy to use that my grandma can use it!
What do you dislike about the product?
I do business over Zoom calls so it's important to have clients control my screen. When they have an iOS system (iphone, Mac, iPad, etc.) they aren't able to and I lose out on business.
What problems is the product solving and how is that benefiting you?
I do like that I can have different breakout rooms to have different people join different meetings.
Zoom has been vital to our business!
What do you like best about the product?
I appreciate the updates zoom is making
What do you dislike about the product?
Not being able to have fun party like backgrounds and features
What problems is the product solving and how is that benefiting you?
The ability to connect with our team remotely. It has been a vital part of our remote first company and culture to see and be with people.
Convenient and Reliable
What do you like best about the product?
Zoom has been very helpful to us in coordinating meetings, both during the pandemic and post-pandemic for team members who don't reside near each other. It's accessible across multiple platforms and is fairly intuitive.
What do you dislike about the product?
The decreased limits for non-Pro accounts are annoying, as simple 1:1 meetings are now severely limited in time. It was frustrating to have the service downgraded.
What problems is the product solving and how is that benefiting you?
Zoom does a great job at making sure we can meet and communicate effectively regardless of location or contagion level. Folks who are sick, but feel fine, can still engage and contribute.
Easy to use and accessible!
What do you like best about the product?
Compatibility with other apps like google calendar and easy to set-up from my email. And because most people use it so it is great to us. Break-out and whiteboard are also cool options.
What do you dislike about the product?
Some features will have to be accessed via the zoom website such as allowing participants to join anytime or assigning another host. It may also be a bit difficult for other technically challenged people.
What problems is the product solving and how is that benefiting you?
I am not aware of or don't see any issues at this time.
The fast and professional source for quality video conferences
What do you like best about the product?
The audio quality is quite good, which enables recordings of Zoom interviews to be auto-transcribed with few errors. The screen-sharing option is great s well. Compared to SKYPE and Google Meet, Zoom offers better options at a reasonable price.
What do you dislike about the product?
If the wifi connection is not strong enough the video and audio glitches, but I don't think that's any different from what happens with other providers. Also, I don't think conversations are recorded that are conducted on a cell phone.
What problems is the product solving and how is that benefiting you?
Zoom makes clear video conversations simple and efficient. This has been essential during the COVID epidemic but it will also reduce the need to travel for meetings in the future.
Zoom saved our choir
What do you like best about the product?
The Zoom Platform allowed our youth choir to continue to rehearse during the height of the pandemic. We used it for fundraisers successfully as well. It continues to allow our staff to participate in our weekly staff meeting, as well as our board of trustees members to attend all our meetings. We were able to bring on two excellent new board members who live outside of our state onto our board because they could participate via Zoom. Despite the fact that we have returned to in-person rehearsals, we continue to offer our music theory program virtually via Zoom.
What do you dislike about the product?
Sometimes we have connection issues with Zoom, due to bandwidth considerations. Sometimes, we have issues gaining access to a meeting or there is confusion about the correct link. However, these are generally easy issues to address.
What problems is the product solving and how is that benefiting you?
Zoom is allowing for all our staff and board members to access and participate in critical meetings. It is also providing a virtual platform for programming (music theory) that allows our choristers to have access to this learning opportunity without the hurdle of transportation.
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