Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use and scale for different style meetings
What do you like best about the product?
Zoom is relatively easy to use, and the versatility provided by the paid account is very helpful for different types of meetings. The features that support virtual backgrounds are also very useful for different types of environments.
What do you dislike about the product?
It is somewhat disappointing that you cannot use two cameras with one account as this would mean a second account was not required for different angles when teaching.
Extra features can be quite costly. And it took zoom a long time to solve the issues with security.
Extra features can be quite costly. And it took zoom a long time to solve the issues with security.
What problems is the product solving and how is that benefiting you?
It is providing access to my customers across the world, as well as providing a platform that I can use for online teaching, with low barriers to entry. It is also very useful for providing recorded meetings that can then be streamed, live or at a later date.
Zoom Helped Write A Film
What do you like best about the product?
The video and audio capabilities of zoom
What do you dislike about the product?
Sometimes the image quality can be a bit low
What problems is the product solving and how is that benefiting you?
During the height of Covid, Zoom allowed my team and I to still meet (virtually) to write our short film, now doing the film festival circuit.
I've been a happy Zoom user for several years.
What do you like best about the product?
Zoom works, all the time. It allows for the video and audio sharing my company needs, and it does it well.
What do you dislike about the product?
Sometimes finding the proper check boxes so that everything works the way you'd want is slightly daunting, but nothing that can't be figured out quickly.
What problems is the product solving and how is that benefiting you?
I'm in the television production business and we work with original show creators around the world. Zoom allows us to "bring" our creators into the offices of networks and streamers seamlessly.
Great for meetings and remote podcasting
What do you like best about the product?
Zoom recordings with noise cancelation are vastly superior to recording phone calls. Even when participants are using basic headsets, the quality is fantastic. Easily switching between audio and video sources and flexibile screen sharing is helpful.
What do you dislike about the product?
Video quality is sometimes lacking and the audio losing sync is distracting. The recorded audio file is sometimes not synced with the video. It sometimes takes awhile for participants to connect to meeting audio.
Viewing participants and shared screens simultaneously does not give a lot of options.
When recording meetings, the processing time means I have to check back on things to make sure it saves.
The audio bitrate is very low.
Viewing participants and shared screens simultaneously does not give a lot of options.
When recording meetings, the processing time means I have to check back on things to make sure it saves.
The audio bitrate is very low.
What problems is the product solving and how is that benefiting you?
Zoom solved a problem of recording podcasts remotely and not having to sync files. One audio channel that's crisp and clear makes editing much faster.
It also solved having multiple people participate in a video conference and be able to start/pause recording as needed.
It also solved having multiple people participate in a video conference and be able to start/pause recording as needed.
Easy to use, the standard for remote meetings
What do you like best about the product?
I like that I can create zoom events in the application I am using (calendar, hubspot) without having to go into the zoom application. The choices around passcode authentication and waiting room is also useful, as sometimes I do not want my attendees to be in the meeting before I admit them.
What do you dislike about the product?
I will occasionally be late to a meeting because I opened the zoom link and it insisted on updating the application before it lets me into the meeting.
What problems is the product solving and how is that benefiting you?
Creating virtual meetings with people outside the company and with my coworkers. Being able to share my screen and have a good discussion without worrying about having a connection issue.
Zoom literally opened my world during the COVID pandemic
What do you like best about the product?
When COVID 19 shut down everything, Rotary clubs around the world despaired as to how they would run their meetings. Zoom to the rescue. Thanks to Zoom, since April of 2020 I have attended Rotary meetings all over the world (Nigeria, Kenya, Mumbai) as well as in my local area. Zoom allowed those of us who live in different countries to meet and to manage business.
What do you dislike about the product?
The time lag is difficult, especially when we are trying to sing together. Very often, someone will fade in or out or lose connectivity altogether.
What problems is the product solving and how is that benefiting you?
How to get people from all over the world together to solve problems or run our Rotary organizations. Most of the groups where I belong could not have happened.
A Reliable, Versatile Platform for Getting Things Done
What do you like best about the product?
Zoom is easy to use and very user-friendly. The wide range of tools available make presentations a snap and also allow for the simple sharing of both materials and visuals.
What do you dislike about the product?
It can be a drain on system resources, particularly with leaner systems (i.e., Surface/tablet PCs, Chromebooks) that sometimes dictate a hierarchy of resources when presenting (not using Excel sheets, minimize browsers, etc.).
What problems is the product solving and how is that benefiting you?
Simply put, it is not practical or cost-effective to have live, in-person meetings all the time. Zoom allows for that flexibility and ensures that all users can access our meeting and participate meaningfully.
ZOOM is very easy to use and very friendly to me and my clients
What do you like best about the product?
Zoom is easy to understand and use. ZOOM offers a variety of services and options for therapists.
What do you dislike about the product?
The free version only offers 45 minute sessions and limits the number of people on the session. ZOOM is not approved by my company unless it is medical ZOOM.
What problems is the product solving and how is that benefiting you?
ZOOM helps me see clients that are sick or stuck at home because of transportation issues. It has expanded my business.
Zoom Review
What do you like best about the product?
Being able to conduct client meetings and record them. Very handy for reviews and compliance purposes. Also being able to set up the meeting details and copy and paste them into our own email templates.
What do you dislike about the product?
Sometimes clients can confuse themselves with the default meeting details. This is why we copy and paste them into our own template that has everything in plain language.
What problems is the product solving and how is that benefiting you?
Being able to conduct client meetings that can't be easily done in person. Meetings through Zoom seem to be easier to schedule as participants have no travel time to worry about.
Zoom Review
What do you like best about the product?
Quick and easy access to quick meeting. Easy to setup meeting, the video conferencing works best, no delay and any streming issues.
What do you dislike about the product?
Chat is not intuitive and is not stored, we lose all the chats after the call is over. It would be nice we can retain that or send summary to the meeting organizer.
What problems is the product solving and how is that benefiting you?
Bringing all remote employees together in a most efficient manner possible. Keep us all connected through various types of Zoom calls.
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