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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Allison D.

Invaluable for My Podcasting Needs

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I use Zoom to record podcasts when I have guests on my show. It makes the technology threshold accessible for people across all levels of experience. I can record the audio in separate tracks for easy editing.
What do you dislike about the product?
I do wish there were more features geared toward producing higher quality audio and also tools for taking production notes. Things to make it more competitive with Zencastr
What problems is the product solving and how is that benefiting you?
Zoom's ability to bridge the gap between people and bringing them together in a single space with a simpler interface has made it possible for me to host a show with someone thousands of miles away from me.


    Brad C.

Smooth experience

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Auto-focus on who's talking and the ability to spotlight a person
What do you dislike about the product?
No way to tie in multiple laptop users in a big room without causing audio feedback loops. Host should also have 100% of user mics when the host mutes them. Many elderly have a hard time unmuting when requested by the host.
What problems is the product solving and how is that benefiting you?
remote meeting to keep everyone informed.


    Denise W.

Easy to use platform for virtual meetings!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a great option for virtual meetings. We really enjoy the share screen functionality when we can't meet in person.
What do you dislike about the product?
I don't know that I have any major issues with Zoom. I haven't experienced many issues when using their program.
What problems is the product solving and how is that benefiting you?
We began using Zoom during the pandemic. Before that, we had in-person meetings or phone call meetings. Of course, in-person meetings were canceled and phone call meetings weren't robust enough to share information in a timely, clear way. Now, we can save our program representatives travel time and expenses by having most meetings virtually.


    Grace V.

Great way to stay connected

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use, good quality video, good sound
What do you dislike about the product?
signing on can be a pain, will sign out for no reason, hard to use on mobile, clunky, security issues - zoom bombings
What problems is the product solving and how is that benefiting you?
I use every day --- I am a personal stylist and I can have clients all over the world, thanks to Zoom. I don't have to travel and feel much more connected than if on the phone. I use zoom for my 12 step meetings. We had to close in person meetings because of COVID, but I now have a community all over the world that I see three times a week. My recovery has grown for the better!


    John V.

Industry Standard and makes changes when they get called out

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It lives up to its "default" reputation as a video conference and webinar platform. When it was lacking (encryption), it stepped up and fixed the issue. We pay for other services that provide alternative video and webinar capabilities, but we still use zoom the most.
What do you dislike about the product?
the recordings still only get one view if done directly to the cloud, and a more customized view if recorded to the local machine... for a truly customized and full-resolution recording, you need to use external software like OBS.
What problems is the product solving and how is that benefiting you?
compatibility and comfortability with the video and webinar platform that most of the world seems to prefer. We could force people to use other platforms, but we don't find zoom too expensive to keep.


    Grant A.

The best virtual meeting software I'm regularly hosting or on

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I think Zoom is the best virtual meeting platform that I've used both as a host or participant, mainly because of most peoples' familiarity with it and the ease of use for everyone involved.
What do you dislike about the product?
What I dislike most is something that Zoom can't fix, and it's that the meetings are virtual. I still very much prefer in-person meetings as much as possible for my business.
What problems is the product solving and how is that benefiting you?
Even though I prefer in-person meetings for the business as much as possible, Zoom allows me to get face-to-face time with clients I'd otherwise just speak with over the phone. There is power to that.


    Nicole G.

Easy to use, takes care of most of my virtual meeting needs

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Once you get used to scheduling and you've got your meeting settings taken care of, it's pretty smooth. Occasional glitches are typically taken care of by logging out/in.
What do you dislike about the product?
I don't love that storage is so minimal. I have meetings that last 1+ hours that I like to record, but I get emails after only a couple of meetings. On a busy week, I have to delete them within the week to avoid getting endless emails about how I'm over the storage limit. There are also times where the recording has momentary glitches that cause the sound to cut out. I have to do a fair amount of editing to make the audio podcast-worthy.
What problems is the product solving and how is that benefiting you?
I'm able to meet with clients almost anywhere (assuming an internet connection), send them private links for meetings and send them recordings to review. It's fairly easy to use, and clients only occasionally have issues logging in


    David K.

I've been using Zoom for quite some time. It's reliable and efficient.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I really like the ease of scheduling. The ability to automatically send meeting invitations to your colleagues is great! That feature alone is a huge help with managing busy schedules.
What do you dislike about the product?
A lot of my collegues like Zoom, but don't have an account. I will schedule a meeting for them to run, but since they don't have an account, they can't use all of the features that I can. It gets frustrating for them at times.
What problems is the product solving and how is that benefiting you?
I work for a Statewide Agency. Zoom allows us to collaborate effortlessly with each other anytime. The ability to connect via a computer or mobile device allows the maximum amount of flexibility in our work locations.


    Narda N.

Invaluable service for quick recordable meetings

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
There's good functionality to the audio and video options. Does all I need.
What do you dislike about the product?
Possible security unknowns, but doesn't matter to me. Mostly positive experience! Some more visual presentation options would be nice additions, thanks 🙏🏼
What problems is the product solving and how is that benefiting you?
The ability to have quick recordable meetings is invaluable to me.


    Tiffany F.

My favorite virtual platform

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
the many features that Zoom has to offer. I use the platform for work and personal meetings and this year have used the polling feature, registration, and other features that I hadn't used previously and have smoothly conducted numerous webinars and large scale meetings
What do you dislike about the product?
I do wish the registration feature included an option to download data to an excel or .csv sheet. Otherwise, the platform works well for me!
What problems is the product solving and how is that benefiting you?
Zoom is connecting people from different places to have the flexibility to meet/convene with ease. This has been incredibly helpful throughout the pandemic and even moving forward.