Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Efficient for Meetings, Needs Stability Improvements
What do you like best about the product?
I find Zoom Workplace incredibly easy to use, which adds a lot of convenience to my daily tasks. The ability to share my screen with colleagues for troubleshooting has been invaluable, allowing me to efficiently solve problems by gaining control over their systems when needed. This functionality significantly enhances team collaboration and problem-solving. Additionally, the individual chat feature during meetings is extremely helpful as it allows me to convey messages to specific individuals without involving the entire meeting group. I also love the recording feature that allows us to document meetings seamlessly. Once the meeting concludes, Zoom Workplace provides AI-summarized meeting notes, which capture the important points accurately. This automation of meeting minutes saves time and enhances accuracy, making the follow-up process more efficient. Furthermore, setting up and onboarding Zoom Workplace into daily operations has been smooth and hassle-free. We've been using Zoom for a significant time, and integrating it into our workflow was an easy transition. Overall, the combination of ease of use, effective features for communication and collaboration, and streamlined meeting notes makes Zoom Workplace a valuable tool in our work environment.
What do you dislike about the product?
I find it frustrating when calls get disconnected abruptly, especially when joining via dialer. This is particularly annoying during important calls, and it sometimes happens multiple times within the same call. Considering the scale of the organization and the premium subscription plan they have, such disruptions should not occur. It's disappointing and affects the flow of meetings significantly.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for ease in meetings, screen sharing for troubleshooting, and individual chat to message privately. The recording and AI-summarized meeting notes are precise and save me from manual note-taking.
Effective Communication Tool with Minor Hiccups.
What do you like best about the product?
What i like about Zoom Workplace ,It brings together meetings, chat (Team Chat), phone, whiteboards, docs, etc., in one platform.
This means less context-switching between applications helpful if you have a small team handling affiliate marketing, shipping logistics, customer service.
Now Meetings tab experience includes upcoming meetings, participants, materials, and continuous chat after the meeting
This means less context-switching between applications helpful if you have a small team handling affiliate marketing, shipping logistics, customer service.
Now Meetings tab experience includes upcoming meetings, participants, materials, and continuous chat after the meeting
What do you dislike about the product?
What i dislike about Zoom Workplace is that it has too many features, making it feel overwhelming and difficult mostly for new users to navigate all the tools in terms of Chats, Calendar, Whiteboard and Notes.
2.It also Occasional has technical glitches. Audio or video keep freezing, screen-sharing lags and it random sign-outs or connection issues even with strong internet.
2.It also Occasional has technical glitches. Audio or video keep freezing, screen-sharing lags and it random sign-outs or connection issues even with strong internet.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several communication and it coordinates problems by bringing different tools into one platform. It helps us remove the need to switch between separate apps for meetings, chat, notes, and collaboration.
This helps to improve productivity and keeps all information in one place. It has Zoom’s AI Companion which also reduces manual work by summarizing meetings, drafting messages, and capturing action items and definitely this saves time and ensures nothing is missed.
The platform also improves teamwork by making it easy to share screens, present, and collaborate in real time.
Overall, Zoom Workplace helps me to streamline workflow, reduce miscommunication, speed up decision-making, and keeps the teams organized and connected even when working remotely across different locations in the world.
This helps to improve productivity and keeps all information in one place. It has Zoom’s AI Companion which also reduces manual work by summarizing meetings, drafting messages, and capturing action items and definitely this saves time and ensures nothing is missed.
The platform also improves teamwork by making it easy to share screens, present, and collaborate in real time.
Overall, Zoom Workplace helps me to streamline workflow, reduce miscommunication, speed up decision-making, and keeps the teams organized and connected even when working remotely across different locations in the world.
Packed with Meeting Tools for a Productive Experience
What do you like best about the product?
It has lots of tools to use during a meeting
What do you dislike about the product?
Due to its lack of connection with gmail and also it can be hard to understand for some people
What problems is the product solving and how is that benefiting you?
Complex meeting with lots of toolsto use while in the meeting
Reliable for collaboration
What do you like best about the product?
I use zoom workplace daily to attend client meeting daily. It stand out for its high quality and reliable communication
What do you dislike about the product?
It badly effect cpu when used for long time .there is audio cut issue during meeting
What problems is the product solving and how is that benefiting you?
It allow meeting with many user at a time
All-in-One Productivity Platform with Smart AI Features
What do you like best about the product?
its integration of communication and productivity tools into a single, easy-to-use platform, enhanced by AI capabilities like summaries and quick answers, and its reliable performance
What do you dislike about the product?
dependence on a strong internet connection, limited features on free plans, potential performance issues on older device
What problems is the product solving and how is that benefiting you?
communication with customers. It's definitely helping solve that problem
Effortless Setup and Role Management
What do you like best about the product?
Setting it up was quick and easy, and assigning high-level roles is also straightforward.
What do you dislike about the product?
This software uses a lot of computer resources and, if you're on a laptop, it also drains the battery quickly.
What problems is the product solving and how is that benefiting you?
This platform is excellent not only for holding informative meetings but also for delivering training sessions.
Integrates Teams Effortlessly, Needs Device Consistency
What do you like best about the product?
I absolutely love the whiteboard feature in Zoom Workplace because it significantly enhances collaboration and project-solving among our teams. It allows us to map ideas, design workflows, and visually express complex concepts seamlessly on the same platform, negating the need for third-party tools. I also admire that projects can be managed on a single platform, streamlining our team's activities. Furthermore, the ease of the interface helps reduce training time, making it user-friendly. The superior reliability and performance of meetings in Zoom Workplace compared to Microsoft Teams are impressive. Additionally, the setup process is incredibly simple, and the Single Sign-On (SSO) functionality is commendable, contributing to the overall ease of use.
What do you dislike about the product?
I find the lack of cross-platform consistency in Zoom Workplace troublesome. Features related to task management and workspace view behave differently across desktop, mobile, and web platforms. This inconsistency can disrupt workflow and necessitates users to adjust their expectations based on the device they are using.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve fragmented communication with instant meetings, integrating tools like chat, email, and whiteboards, improving collaboration and project management across our team.
Zoom is the way to go for online meetings and lectures.
What do you like best about the product?
Zoom does not require a lot of data and is user friendly.
What do you dislike about the product?
So far nothing. It is very convenient for work and learning.
What problems is the product solving and how is that benefiting you?
Zoom bridges the gap by bringing people around the world closer.
A Smooth, Integrated, and Intuitive Workspace Solution
What do you like best about the product?
Zoom Workplace is incredibly user-friendly, and its ease of use makes daily collaboration simple for everyone on the team. The ease of implementation is another major advantage getting started and onboarding new users is quick and straightforward. Their customer support is responsive and helpful whenever assistance is needed. We use Zoom very frequently, and its stability and reliability make the frequency of use effortless. It also offers a wide number of features from meetings and chat to whiteboards and integrations which enhances productivity. Additionally, the ease of integration with other business tools makes it easy to fit Zoom into our existing workflows.
What do you dislike about the product?
Some advanced features are hidden behind higher-tier plans, so smaller teams may miss out unless they upgrade
What problems is the product solving and how is that benefiting you?
Zoom Workplace has helped solve many of our communication and collaboration challenges by bringing everything into one unified platform. It eliminates the need for multiple tools by combining meetings, chat, calls, whiteboards, and file sharing in a single workspace. This has improved team alignment and reduced delays in communication. It also solves the challenge of working with distributed teams allowing us to collaborate seamlessly regardless of location. The reliable video and audio quality reduce meeting disruptions, and the integrations with other business apps streamline our workflow. Overall, it saves time, boosts productivity, and makes remote and hybrid work much more efficient.
Effortless Client Communication, Intuitive Dashboard
What do you like best about the product?
I really appreciate how the Zoom Workplace dashboard is designed to be very user-friendly. Its simplicity makes it easy for anyone to understand and navigate, even for first-time users. This ease of access and user interface are crucial for me, especially when dealing with clients, as it helps bridge any communication gaps effectively. I also found the initial setup process to be very straightforward, which is a great advantage because it saves time and reduces the hassle usually associated with setting up new software. Overall, I find Zoom Workplace to be an intuitive and practical tool for communication.
What do you dislike about the product?
Nothing much to dislike
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to bridge communication gaps with clients. Its intuitive dashboard is easy for first-time users, simplifying setup and enhancing user experience.
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