Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Great tool for business meetings
What do you like best about the product?
Seeing others in real time and being able to share my screen when needing to be thorough.
What do you dislike about the product?
Only one sound can go on at once. I also teach music and cannot play with them at the same time. High-frequency notes are also hard to hear if not silent.
What problems is the product solving and how is that benefiting you?
Contracts. Excellent for going through a contract with a client by sharing my screen.
Zoom mostly works, sometimes not.
What do you like best about the product?
How quickly we can start a meeting and connect with each other.
What do you dislike about the product?
How we are not able to change the owner of the meeting easily or delete meetings that past employees set up. Also, we often log in to a meeting and our names are misrepresented in our video window.
What problems is the product solving and how is that benefiting you?
Well, Zoom continues to be the solution to connecting with our trade partners in other parts of the world and our remote employees.
Great tool for my business
What do you like best about the product?
Do meetings/ workshops/ business with multiple clients in multiple time zones/ countries and the ease of setting up meetings. I have never used any other tools so not sure if I can compare with any other.
What do you dislike about the product?
Integration with Google Calendar is pretty clunky. I would love to have a personalized account and passcode but it requires I meet certain number of users before I can use those features. As a small business and paid accounts, I would love the help to personalize so I can provide great customer service/ engagement/ brand value to grow to those kind of volumes.
What problems is the product solving and how is that benefiting you?
Being able to connect with anyone anywhere and replacing travel time and cost, increasing my clientele globally, my productivity and efficiency and outreach have also increased.
I use Zoom for Business as an Administrator
What do you like best about the product?
I like the fact that unlike Google meet, it's easy to present and there is no cascading of windows. While presenting it is easy to present an entire window unlike Google meet.
What do you dislike about the product?
There is no cascading of windows when screen sharing and ease of presentation. But there is nothing I can really convey that I dislike. I really choose Zoom as my choice.
What problems is the product solving and how is that benefiting you?
The problem Zoom solves is it allows my team to make our meetings a Zoom using the Chrome extension directly in the calendar which is quite convenient when scheduling.
Zoom has been the basis on which most other platforms emulate
What do you like best about the product?
I have used multiple video conferencing apps; Zoom has been one of the cleanest and best to use. There is a reason that everybody started using it during Covid.
What do you dislike about the product?
There is nothing that I really dislike. There is a small learning curve for some of the features, but anybody with computer knowledge can figure it out pretty easily.
What problems is the product solving and how is that benefiting you?
It allows me to have better communication with friends and business partners. The screen recording is nice for training and for recording podcasts with others.
I think that there have been some good improvements in the last year. I have noticed improved video quality with less frequent pixelation.
I think that there have been some good improvements in the last year. I have noticed improved video quality with less frequent pixelation.
Zoom is great for at home work
What do you like best about the product?
Zoom is an easy platform that anyone can Use. It's very easy to help troubleshoot, and for people who aren't great with technology. But it also is very useful to those who are good with technology, and offers a safe way to have meetings.
What do you dislike about the product?
Sometimes I have had some compatibility issues with the platform on my work laptop, but for the most part, zoom is super user friendly.
What problems is the product solving and how is that benefiting you?
Now that we are working partially from home, or remotely, more often, it makes it easy to stay in touch and to still host meetings even if you aren't on site.
Zooming Along
What do you like best about the product?
Zoom is a very good video-conferencing software tool. The installation is simple and quick. Right away, the user has the ability to modify his settings without much digging. The updates have all added value to the tool such as the ability to have multiple cohosts on a paid subscription, the ability to immediately send participants to a breakout room without the participant having to find the room, and other enhancements that were made. Zoom also stores the last Zoom meeting ids when the user clicks the down arrow on the Join a Meeting link. This is helpful if you do not remember the prior meeting link.
What do you dislike about the product?
Occasionally the audio setting does not work with joining a meeting. Typically when you join, you are asked to join audio. But occasionally you are unable to see the prompt and you cannot hear the meeting or be heard. This happens fairly often to at one of my participants during our weekly meetings.
What problems is the product solving and how is that benefiting you?
Zoom is solving the social distancing problem with the pandemic that we faced here at my employer. It also allows for meetings to take place with other vendors that are not on our network.
Great tool! Easy to use
What do you like best about the product?
Zoom has really great video quality and its very easy to use. I've also found that for people that have not used Zoom before or that are more familiar with Microsoft Teams, logging into meetings for them is easy. Also, Zoom allows you to view all the participants in multiple ways, like theatre mode (although I don't use this regularly- mostly as a joke).
What do you dislike about the product?
My biggest complaint is that have a 2020 Macbook Air Intel i3 and Zoom doesn't allow me to blur or change my background. It requires a faster/more powerful processor to do this. I suppose that's MY problem, but it would be really nice if Zoom figured out a way to support it. I have downloaded 3rd party apps that assist, but it's very annoying to have to use that, so most of the time I just show my ugly room. Other video chat programs are compatible with this computer/functionality so it's disappointing that there isn't a better workaround. Anyone with an "older" computer feels my pain. This feature should be better supported.
What problems is the product solving and how is that benefiting you?
It's not rocket science, in modern business, the constraints of face-to-face meetings are obvious. Both the current pandemic and how WFH culture has changed the necessary tools we need to be successful. A good and easy-to-use video conferencing tool joins the ranks of a good CRM in terms of necessary tools.
Consistently Good!
What do you like best about the product?
It's been easy to use, affordable, and consistent.
What do you dislike about the product?
It doesn't save my chats when we have meetings and it doesn't save the registrants to meetings, which is annoying.
What problems is the product solving and how is that benefiting you?
It helps both personally, such as during COVID, seeing family, as well as not having to travel as much for work. We run a virtual office and for that, it's perfect!
I have used Zoom for YEARS and will continue to do so.
What do you like best about the product?
I love the chat features, the closed captioning features, the option to not have camera on, the ability to change names, and the safety features for allowing people in, for kicking people out, and the ease of making a link.
What do you dislike about the product?
Sometimes people do get kicked out for no reason and that can be unfortunate. I wish it was easier to change your name on Zoom before you are actually in the room besides signing in. Like have a moment before you are in the room where something pops up and says "Is your photo and name correct? Have a good meeting!"
What problems is the product solving and how is that benefiting you?
A lot of my students are not in the same state as me and this helps us all stay in contact. I am able to reach more students and able to educate and co-educate with so many people.
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