Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Great video conference platform
What do you like best about the product?
Easy to navigate with great features for enhancing backgrounds and other visuals. Zoom has all the tools needed for an effective meeting with colleagues across the world.
What do you dislike about the product?
The free service capped at 40 minutes is a little annoying for smaller start-up companies that can't afford a premium, enterprise-level, paid service. It would be better to go back to the 60 minutes and just make a maximum number of free meetings per year instead of reducing the time.
What problems is the product solving and how is that benefiting you?
Zoom is a great tool to connect with remote employees, interview candidates that are far away, and collaborate with international partners or those on another coast.
Zoom is reliable and convenient for planned and impromptu meetings!
What do you like best about the product?
I like the ease of use and functionality of the Zoom app, as well as the many options to use a whiteboard, share screen, share audio and breakout rooms. This allows multiple things to be done at once.
What do you dislike about the product?
I dislike that no warning is given via email or notification when Zoom requires an update. This can cause tardiness to meetings depending on the speed of the PC.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of being able to invite attendees to meetings before and after they have begun. The different background choices allow a professional background even when on vacation.
Excellent tool for video Conferencing
What do you like best about the product?
Being able to break out; being able to share the scheduling link any way, with anyone; ability to change hosts; the waiting room
What do you dislike about the product?
A little confusing to use the more sophisticated tools; hard to get asap help 24/7.
What problems is the product solving and how is that benefiting you?
Videoconferencing with my global clients, way before Covid-19. My clients are all global and need to have meetings involving the Americas, Asia, Europe, the Middle East and Africa all at once and this has been a life saver.
Easy way to video conference and meet with new helpful tools
What do you like best about the product?
Ability to record and analyze meetings as needed using AI tools, including automatic summaries and lists of action items.
What do you dislike about the product?
Very few issues with the latest versions. Works very well.
What problems is the product solving and how is that benefiting you?
Easy way to have decent quality meetings virtually with up to about a dozen people. I can hold most meetings from home office or on the road.
Zoom makes networking easy
What do you like best about the product?
The signal is good throughout a video call and I can change my background. I can also go live from zoom to other social media pages like facebook and youtube. In MicrosoftTeams I still have not figured out how to change the background or create a waiting room. These features make me prefer zoom.
What do you dislike about the product?
Two hosts cannot be pre-assigned in a zoom meeting which is inconvenient. Only when I join the call and make another person as co-host then there can be more than one host.
What problems is the product solving and how is that benefiting you?
Zoom is helping me solve research questions about flow in mechanical heart valves. I can show an in vitro experiment live to my collaborators. Business performance has definitely received a boost.
Zoom is a workhorse for meeting anywhere and presenting any content (and yourself) well!
What do you like best about the product?
Zoom is helpful to make meetings that can't be in person more conducive to getting business done. Plus, the background filters look amazing!
What do you dislike about the product?
I'm not a big fan of the taskbar icon but like any other good tool it just works!
What problems is the product solving and how is that benefiting you?
It connects people quicker than waiting for an in-person meeting.
Smooth experience and high quality sound
What do you like best about the product?
Zoom has been key to us as a remote company even pre pandemic. Its reliable for clients and staff meetings between small and large groups. We appreciate the app integration too.
What do you dislike about the product?
no downsides It works well for us. Occasionally its our own internet that is limiting. No recommendations outside of integration with other apps is always a plus and an upside.
What problems is the product solving and how is that benefiting you?
connectivity amongst staff and clients. As a remote company zoom is key to us staying connected. We are more productive for quick and short meetings. Business performance hasn't increased.
Most preferred virtual conference platform for accessibility and functionality
What do you like best about the product?
Pinning and spotlight features make accessibility easy. You can change the size of people's videos and the screen sharing video. Chat feature is easy to use and you can move the chat screen around. Live auto-captioning is pretty accurate and free. There is rarely any glitches in comparison to other video conferencing platforms.
What do you dislike about the product?
When you are screen recording and using the spotlight feature while presenting, it only records the people speaking. For American Sign Language interpreters, they often are not captured in the recording because they are not using their audio.
What problems is the product solving and how is that benefiting you?
I use it for my work in american sign language interpreting because it is the most accessible out of all video conferencing platforms. I also use it in my business because it is user friendly and I can set up different settings depending on the meeting type like waiting rooms, passwords, etc.
Helpful tool for long distance connection
What do you like best about the product?
Easy for group discussion. For teaching classes it's helpful because you can share screens and discuss topics as a group.
What do you dislike about the product?
Sometimes it freezes or there's a problem getting into the room.
What problems is the product solving and how is that benefiting you?
Zoom helps me teach virtual writing workshops, give lectures, and meet up with other friends to work on projects.
Simple to use
What do you like best about the product?
It's an easy platform to use. Features are clearly marked and easy to find. It's very intuitive.
What do you dislike about the product?
Limited recording storage space on my plan.
What problems is the product solving and how is that benefiting you?
How to have meetings with business colleagues across the globe. Able to continue professional education online. Also a great way to stay connected with my family.
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