Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Zoom - essential for business
What do you like best about the product?
The quality of the video is what makes Zoom better than all of the other tools out there. We are a Google shop, but we still choose to use Zoom for important meetings because of the quality and stability of the connection.
What do you dislike about the product?
Zoom doesn't let you set the ability for anyone to screen share, slowing things down when you want to collaborate. The host has to click 3-5 times to allow others to screen share, especially if not everyone has a paid Zoom account.
What problems is the product solving and how is that benefiting you?
Zoom is the most professional video communication tool out there. It might seem silly, but when a company has a paid Zoom account, it may make them appear more legitimate and serious as an organization.
Thoughtful Features
What do you like best about the product?
I've used Zoom for several years as well as other platforms. Zoom's features are well thought out and helpful to the presenter as well as the audience from the chat to the invite (that includes a reminder), polls, and setting up webinars and templates I appreciate how they always want to improve the experience for the users.
What do you dislike about the product?
It would be nice if the Team could use the Webinar feature instead of having to name it to one person. This makes it challenging when we have one person setting up the webinar and another person hosting it. Or if we have multiple people presenting webinars in the same month. While frustrating, it's not necessarily a deal breaker.
What problems is the product solving and how is that benefiting you?
We host a lot of client meetings, team meetings, trainings, and webinars. Zoom allows us to easily schedule and promote all of these from Outlook or the internet.
Convenient way to connect
What do you like best about the product?
The most helpful is the ability to schedule meetings ahead of time and send the link to participants. Also the link is included in the calendar reminder for the meeting as well.
What do you dislike about the product?
I dislike the inconsistency of the links provided. If I send someone the link ahead of time and I am the host, once I am in the meeting waiting for attendees they cannot access the room. They receive a message that the host is in another meeting.
What problems is the product solving and how is that benefiting you?
I purchased the business Zoom and it gives me the flexibility to schedule meetings longer than one hour. Sometimes 45 minutes is not enough time when conducting business.
Zoom is our meeting platform.
What do you like best about the product?
When we had to shut down during Covid Zoom made it easy to be up and functional within a day. Easy to reach out to clients remotely. We teach pilates classes and I needed to have students access the class online. It was easy for my clients to access. I continue to have zoom classes and the scheduling software I use links to zoom. I have private appointments and classes with zoom.
What do you dislike about the product?
I would like more functionality to set users settings.
What problems is the product solving and how is that benefiting you?
I can teach classes to students all across the country.
Zoom is an effective tool for my education business
What do you like best about the product?
Zoom works very well for lecture/discussion classes, which is what I often teach.
Zoom enables me to serve students across North America
something I cannot do in face to face teaching
Zoom enables me to serve students across North America
something I cannot do in face to face teaching
What do you dislike about the product?
At times I teach music. There is no way technologically for the entire class to play simultaneously.
I am not sure that a technical fix even exists.
I am not sure that a technical fix even exists.
What problems is the product solving and how is that benefiting you?
Especially if the class is a bit specialized, and thus the local face to face audience is limited,
Zoom enables me to reach and teach a reasonably sized audience spanning the continent.
Zoom enables me to reach and teach a reasonably sized audience spanning the continent.
The platform is reliable, sound is clear and is a great tool to conduct meetings
What do you like best about the product?
It is convenient, quick, and reliable. I like the fact that I can have a meeting while sitting at home. I also appreciate the quality of the sound.
What do you dislike about the product?
Sometimes it stops randomly. This can be an inconvenience when one is in a meeting.
These glitches could be fixed, however, the platform hardly ever stops. It only happens once in a while
These glitches could be fixed, however, the platform hardly ever stops. It only happens once in a while
What problems is the product solving and how is that benefiting you?
I don't have to do meetings face to face anymore. I can talk to anyone from the comfort of my own home. I don't have to travel to meet people, so it is more convenient and I can get other things done quicker.
Zoom has made remote work a breeze
What do you like best about the product?
Zoom is convenient, increasingly secure, and has continued to add useful features like the whiteboard capability, which makes it easy to conduct employee trainings.
What do you dislike about the product?
Zoom still occasionally depends heavily on individual connections - if one person in a group has a mediocre internet connection, it seems like the quality of the entire call suffers as a result. With that said, I'm not sure that that actually is how it works, or if the problem is with my own wifi!
What problems is the product solving and how is that benefiting you?
Zoom has solved a number of problems, including the question of how best to manage an international nonprofit with a variety of directors located all over the world. The necessary level of interconnection is now no more difficult than figuring out the time zone difference.
Reliable, easy and good connection
What do you like best about the product?
Reliable and easy. Only a few steps to join a meeting
What do you dislike about the product?
When an invite is coppied and then pasted it does not keep the active link when in an email. I have to make a word document first then it is active and I can copy and paste one more time
What problems is the product solving and how is that benefiting you?
Withb people that are hard to understand it is easier to communicate because I can see their lips. also when in groups I can figure out who is speaking. Yes
Zoom is the best way to easily have a meeting with anyone, anywhere.
What do you like best about the product?
I've been using Zoom for about three years now and have always been satisfied with the ease of use, regardless of the device I'm using. Whether I'm on my computer, phone or tablet, it's easy to join a meeting and see everyone in the chat. I've also been very happy with the ability to bring people together on short notice - whether I'm organizing a meeting for a client or want to catch up with friends, Zoom makes it easy to get everyone together without any hassle.
What do you dislike about the product?
They don't have a phone solution comparable to Dialpad.com that has been developed or can be used on a trial basis
What problems is the product solving and how is that benefiting you?
Being to have the next best thing to in-person meetings. The benefit comes in that I'm having an opportunity to deepen my relationships with my clients
Zoom is FAR easier for Diverse Attendees than Teams
What do you like best about the product?
Biggest issue in conducting video conference calls, especially with invitees from diverse backgrounds and outside a company is their possible lack of experience with the platform. Other platforms, like Teams, set up hurdles for newcomers or non-regular users difficult to overcome. This leads to delayed meetings and frustration leading to non-attendance!
Zoom solves that. Zero hassle to join a meeting.
MEETINGS START ON TIME WITH ZOOM.
Zoom solves that. Zero hassle to join a meeting.
MEETINGS START ON TIME WITH ZOOM.
What do you dislike about the product?
Two sided coin: it is loaded with features, which is generally good...but which can make it complex for host users.
There may BE a Quick Start guide - I can't recall. If not, perhaps that can help.
There may BE a Quick Start guide - I can't recall. If not, perhaps that can help.
What problems is the product solving and how is that benefiting you?
Allows me to cut across time zones and countries. Brings customers in touch w international clients.
showing 2,331 - 2,340