Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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has consistently worked every time.
What do you like best about the product?
Most helpful- it always works. Simple to opperate.
What do you dislike about the product?
Cannot use my Mevo webcam with Zoom on Ipads, but this might be an Apple issue.
What problems is the product solving and how is that benefiting you?
I have a boutique fitness studio and a few clients still prefer to attend classes from their homes.
Zoom Survey
What do you like best about the product?
Being able to record our trainings has been super helpful.
What do you dislike about the product?
Sometimes it freezes on us. It can be a challenge for ppl we meet with; who e never used Zoom prior.
What problems is the product solving and how is that benefiting you?
Being able to expand into multiple states has been great
Zoom has been a time saver for our practice.
What do you like best about the product?
Zoom is a user friendly tool. It allows me to be of service to my clients from anywhere. I can be at home, at the park or on the road and my clients do not need to know that. I can still be professional and meet with others at the touch of a button. I also like the ability to make Zoom an added on option right withing my calendar. I can make appointments virtual instantly, without having to cancel or restart the process.
What do you dislike about the product?
I don't like the fact that I cannot fully control my client's computer when they give me the ability to control their screen. There are times clients need technical assistance and I am limited in what I can do from my side of the screen. I use TeamViewer if I need to control the entire computer remotely.
What problems is the product solving and how is that benefiting you?
Zoom allows me to save time for travel. Prior to being a user, I would have to schedule travel time for before and after appointments. This tool allows me to meet with more people in a day. It also allows for my clients to schedule a time with me and select the option to meet with me on Zoom or in person and pay for our appointment in advance.
Community experiences made easy
What do you like best about the product?
Zoom seems to have become the new "verb" for face to face video communication - i like it's ease of use, particularly for new users,
What do you dislike about the product?
There is very little that I dislike about the software. I spend about 3-6 hours per day five days a week - and it's straightforward and easy to use.
What problems is the product solving and how is that benefiting you?
Creating virtual community gathering and learning spaces for groups that would normally have met in person. Helping these same groups to become more self-directed in their approach to reaching out and connecting with others.
Why I use Zoom
What do you like best about the product?
What I like most about Zoom is how easy it is to use. The software developers did an excellent job with the zoom app. Zoom is so easy to use that even people who struggle with technology can quickly figure out the ins and out of using zoom.
What do you dislike about the product?
Sometimes zoom has issues when being used with google chrome. Also, occasionally the preset zoom links you can do for meetings fails and you need to restart the meeting.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of having to meet in person for a team meeting. With Zoom, my team can complete from anywhere at any time with just something as basic as a smartphone or tablet.
I've been using zoom for the last 4 years and I love it
What do you like best about the product?
it integrates seamlessly into the apps I use every day to make scheduling and meetings easy
What do you dislike about the product?
some of my prospects and clients find it hard to set up for the first time when they use other video conferencing platforms
What problems is the product solving and how is that benefiting you?
Zoom is my go to video conferencing platform for prospect calls, client calls, and recurring internal team meetings
Easy to Use, Quality Video Conferencing
What do you like best about the product?
It's ubiquitous, most people know how to use it. And most of the people that I send a link to appreciate that it's a trusted company and trusted solution for video conferencing - I also really appreciate that I can offer a dial-in option for our meeting attendees (either those with low bandwidth or lacking internet access).
What do you dislike about the product?
I find little to dislike. There were some problems in the past with security with that platform. there are limited backgrounds and sometimes people would like to use avatars instead of an actual video feed.
What problems is the product solving and how is that benefiting you?
Zoom made it so that we could offer meetings for our neighborhood council even in the era of Covid-19 - this allowed our council to stay active. Even today, when we're again meeting in person, we still can offer an option for those that don't feel comfortable meeting in person, or for those that are shut-ins etc. This allows broader participation and representation for our community.
Zoom recommendation
What do you like best about the product?
Zoom is easy for you to set up and share the link with friends or families. Easy to sign on to conference and share documents.
What do you dislike about the product?
the system allows speaker view but as soon as someone else speaks, you lose the speaker
What problems is the product solving and how is that benefiting you?
I'm not sure of the problems zoom is working on resolving
The VHS of Collaboration Platforms
What do you like best about the product?
Zoom is ubiquitous. Because of its widespread use, it is a safe default platform to invite others to collaborate on.
What do you dislike about the product?
Some of the setup and configuration is a little clunky still. It should be easier to share screen access, hosting roles, etc.
What problems is the product solving and how is that benefiting you?
The same as for everyone else I presume: the need for live collaboration across distance.
Overall Zoom experience for both work and personal needs
What do you like best about the product?
Zoom is generally accessible for differently abled people, i.e., if a user needs a transcript or captions, they have access to that during the meeting. Zoom is constantly adding more features, which makes it a great product to use.
What do you dislike about the product?
With some of the new security features, such as, the host has to admit users into the meeting (waiting room), or the host is the only one who can record the meeting unless the host previously enabled co-hosts for the meeting.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to connect with people regardless of where they are in the world. I can easily connect with people during meetings and it provides some type of order during meetings with the raised hand feature.
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