Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Easy Access
What do you like best about the product?
What I like best about Zoom is that it is easy to work with and that it is not limited. Meaning, we can do so much with the app like video conference and whiteboarding all in one space.
What do you dislike about the product?
What I don't like about Zoom is sometimes if your internet slows down for just a little bit can cause freezing a crashing. I remember this happening to me constantly when I was taking classes online and had to miss a lot of things.
What problems is the product solving and how is that benefiting you?
One problem Zoom is solving for me is being able to communicate with others around the world with just a computer. Another problem that Zoom is solving is being able to git 300 people in one common area.
Good experience, starting at the time of pandemic, now a paid user.
What do you like best about the product?
Easy to start a meeting and bring people in. Online experience is very good.
What do you dislike about the product?
The Outlook integration leaves a lot to be desired. It might be my configuration, but have had issues.
Would like to see better integration between phone and computer. Not all computers have cameras.
Would like to see better integration between phone and computer. Not all computers have cameras.
What problems is the product solving and how is that benefiting you?
Fast and easy to set up and conduct a meeting. Security is much better than in the beginning. I like screen sharing, but sometimes switching applications can be unwieldy, causing you to have to share your entire desktop.
Zoom has worked flawlessly for our association and our needs.
What do you like best about the product?
I like that I am to sync my calendar to Zoom as well as having the ability to schedule meetings on someone else's behalf.
What do you dislike about the product?
I don't like that turning on closed caption is not one of the options when setting up a meeting. If it is then I have completely missed it.
What problems is the product solving and how is that benefiting you?
It solves us not having to meet in person. With COVID and now Monkey pox we are still trying to meet less and less so Zoom makes it super easy.
Good experience
What do you like best about the product?
The system is user friendly and fairly f
What do you dislike about the product?
The system is user friendly and fairly flexible. The ability to reach out internationally with ease helpful. As a yoga teacher I dislike not having the ability to unmute participants as they have to get off the mat if they have questions.
What problems is the product solving and how is that benefiting you?
As a yoga teacher I can access a broader audience at a greater distance, which has increased my clientele. Many people are uncomfortable attending live classes and this is the perfect solution.
Intuitive and Easy Conferencing
What do you like best about the product?
Easy to use with many add on features as well
What do you dislike about the product?
Can be costly, especially for large scale meetings. We sometimes only need to have one large meeting a year, it isn't easy to upgrade and downgrade our account for that.
What problems is the product solving and how is that benefiting you?
Connecting people remotely, having meetings online, dial-in and computer attending options.
Great for Meetings
What do you like best about the product?
I like the features - that can be changed as needed
What do you dislike about the product?
Dont like the 1hr max because it cuts your meeting
What problems is the product solving and how is that benefiting you?
Giving the options to still conduct your meetings with ones that cannot make it to the office or other issues.
Convenient, mostly lag-free, useful tool for my very small business
What do you like best about the product?
I like how convenient it is. Throw a link in an email and see each other face-to-face in a moment. Seeing faces is so important in communication. And the other programs all have lag issues (Teams, Google Meet).
What do you dislike about the product?
I wish there was a feature that allowed you to pick the person to focus on. When people leave their mics on, they can cough or make a simple noise that pulls the focus to them. There should be a way to lock on the presenter when it's a group of people.
What problems is the product solving and how is that benefiting you?
As a small business of one person, I have control over when and how I want to present myself. And when I'm able to send a link to another small business that doesn't pay for an account, I feel good about my subscription. I also can use it to connect with friends. During the pandemic, it was a lifesaver.
Doctoral physical therapy student
What do you like best about the product?
I like that I am able to complete a study session with multiple people at the same time.
What do you dislike about the product?
The downside of zoom is that if you do not have the paid membership, you cannot go longer than 30 minutes.
What problems is the product solving and how is that benefiting you?
Efficiency with school.
Zoom is reliable and user-friendly
What do you like best about the product?
I love how it adjusts to the internet speed of the user. Being in a developing country, internet isn't always stable and Zoom mitigates this for it's users. Likewise, Zoom also is easy to use, specially when explaining it to students or even to families who are not too tech-savy.
What do you dislike about the product?
I wish there were options for small schools who can't afford multiple zoom accounts for all classes. Also, the whiteboard feature can be enhanced more to include perhaps other font styles that uses a classic "a" such as in century gothic. Also, it should be easier for users to disable certain features such as display profiles and backgrounds, specially for students.
What problems is the product solving and how is that benefiting you?
It helps with communication. It's smooth to use for online classes, one-on-one conferences, and even trans continent interactions. Likewise, it also helps a lot with teaching, specially when teaching classes where students need to show what they are working on like in coding ans computer classes.
Highly recommend, Use Zoom almost daily for my business
What do you like best about the product?
User friendly, availability of choice with the software ie... background setting, audio & video as well
What do you dislike about the product?
With as many individuals and businesses using Zoom, it would seem they could make it a bit more cost-effective.
What problems is the product solving and how is that benefiting you?
It solves the connectivity issues between customers and clients. No need to travel anymore; now, we can connect from the convenience of our homes or offices. I can see my clients face to face, which is invaluable in my line of work!
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