Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Solid platform for video meetings
What do you like best about the product?
Zoom is a simple, intuitive platform that I use regularly for meetings. It is reliable and trouble-free.
What do you dislike about the product?
I'm satisfied with Zoom and its functionality. No negatives found.
What problems is the product solving and how is that benefiting you?
We work with several remote teams, and regularly scheduled meetings in a reliable and simple interface help keep teams working together well.
Excellent ezperience with Zoom using ita various features
What do you like best about the product?
Very user friendly and has lots of useful features like breakout rooms, registration report, cloud recording, etc.
What do you dislike about the product?
When purchasing an upgrade, like up to 1000 persons for only a definite period, say 1 month, it renews automatically. And we have to cancel it later.
What problems is the product solving and how is that benefiting you?
Has helped us get connected and conduct meetings without having to travel, esp during this pandemic.
Very decent, perfectly acceptable
What do you like best about the product?
I like how simple it is to use, and the functions such as the drawing board and the ability to share screens.
What do you dislike about the product?
It costs a bit too much and I have found is sometimes difficult for older adults to use easily.
What problems is the product solving and how is that benefiting you?
It allows me to do my coursework as well as interact with my friends all over the world, which was fantastic for the pandemic. However, I do not know how much I will use it now that the pandemic is receding.
Good experience with Zoom
What do you like best about the product?
I can send an invite from my calendar to others and the information auto-populates into the invite. The quality of the picture is better than other platforms in my opinion.
What do you dislike about the product?
I wish I had the type of polls that I had with a previous platform (Adobe). I use to be able to create my own polls and make it so that people could write in their own answers, we could True or False, etc. I use Zoom a lot for meetings and training; with the other platform, I had a timer that I could use, and other fun functions that helped to keep my audiences alert and interactive. The biggest issue for me is not having the same tools to help me keep my audiences engaged with the fun things we can easily do in a web meeting. If Zoom does get any of these options, they need to make it easy to get to right from the meeting, the same ribbon that the microphone and camera options would be great!
What problems is the product solving and how is that benefiting you?
I don't believe they are solving any problems for me at this time.
Great for Video Meetings
What do you like best about the product?
The connection is good most of the time. The mute button, as well as camera selection button, are easy to locate. And using the space bar to quickly unmute yourself is a nice feature.
What do you dislike about the product?
In times of slow internet speeds or if I'm on my phone and need to conserve data, I wish there was an option to turn off the incoming video and only hear the voices of the others in the meeting with me. I also wish that the chat from the meetings was easily accessible after the call has ended.
What problems is the product solving and how is that benefiting you?
Zoom brings colleagues together from across the country with the opportunity to see each others faces outside of in-person meetings. Face to face communications improve relationships, and that's something that was limited with colleagues from across the country before Zoom became a daily part of our work lives.
Professional Meetings and Organization work!
What do you like best about the product?
I like the recurring meeting feature of Zoom as you are able to use this link with client calls, check-ins, and connecting.
What do you dislike about the product?
I dislike the ability to switch audio sources when using the Zoom app.
What problems is the product solving and how is that benefiting you?
It helps me keep my meetings organized. My meetings can be viewed from the Meetings dashboard.
Zoom helped us move from a strictly in-person program to virtual
What do you like best about the product?
Zoom is an easy platform to use, not only for our organizational use but also personal. We have recommended it as the preferred platform for our volunteers to use with our clients. The price point is also very reasonable for a small organization.
What do you dislike about the product?
We have always found issues when trying to play videos with sound. While we have figured it out, for the most part, we usually have to remind ourselves when we use it. Also, as new features roll out, at times we feel like brand new users again until we get our footing.
What problems is the product solving and how is that benefiting you?
Before the pandemic, we did not use any type of virtual conferencing platform. Zoom allowed us to move our operations and program to a virtual format which enabled us to continue to function throughout the pandemic and now allows us to have a virtual option for all aspects of our service.
Zoom has been a great platform for growing my online coaching program.
What do you like best about the product?
Zooms ability to integrate for scheduling purposes and lives on Facebook. Also ease of use for clients.
What do you dislike about the product?
Video quality for recording. I wish it was better quality since I am recording live sessions and uploading.
What problems is the product solving and how is that benefiting you?
Zoom is bringing clients together from all over the country and making staying connected simple for everyone. Offering easy integration with FB lives and groups allows me to grow my audience with ease.
Fantastic communication tool for all levels of business
What do you like best about the product?
Zoom is easy to set up and I can use it both as a standalone app and within the browser,it has several layers of security so i can make sure that my business and my clients are safe while using this tool.
What do you dislike about the product?
I wish free meeting time would be extended to 1 hour instead of 40 minutes, as it makes for very abrupt meetings with clients at times. As well I hope for an updated modern UI in the near future.
What problems is the product solving and how is that benefiting you?
Zoom helps our business to save time traveling to various meeting places with clients as well as helps extend our market to further distances and remote locations.
Very resourceful and refreshing!
What do you like best about the product?
That fact that I can meet with anybody, anywhere at any time. It has made simple office meetings across the state easier to accomplish. I've not used too many other platforms but by far, it works well for me and my department.
What do you dislike about the product?
Sometimes if the internet is buffering, it delays (not sure if that's a zoom issue or network issue). This would be a question for our tech support, but all in all, I have no issues with navigating Zoom.
What problems is the product solving and how is that benefiting you?
It solves the need to meet face to face for quick meetings and interviews have become easier, especially with the gas prices. It allows applicants to still make the interview even when they can't make it interview in person.
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