Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
One of the best app for video conference
What do you like best about the product?
I like many features provided by zoom like Video conferencing, team chat, and Secured meetings. It didn't matter how many members were plugged in on the meeting there were no issues.
What do you dislike about the product?
It's been 3 years since we are using zoom and there haven't been any major issues. We have faced small issues when the oom used to get updates and due to which it used create some issues.
What problems is the product solving and how is that benefiting you?
Zoom platform is free for video conferences of up to 100 participants at once, with a 40-minute time limit. For longer or larger conferences with more features, paid subscriptions are available. Features geared towards business conferences, such as Zoom Rooms, are so useful in making everyone leverage the technology.
Zoom is very reliable and helps to have quality conversations!
What do you like best about the product?
Quality and reliability! They understand solve the critical needs of video conferencing!
What do you dislike about the product?
need more collaborative tools like whiteboard, annotation, etc. There is a room to improve in terms of usability.
What problems is the product solving and how is that benefiting you?
Efficient virtual conferencing! With work from anywhere concept, zoom helps a lot!
Dependable resource
What do you like best about the product?
Zoom's quality is superior to the other video platforms available. I find it to be easy and much more understood by the majority of those that I am interacting with which makes signing on and connecting so much quicker and less of a hassle.
What do you dislike about the product?
It can be hard to easily give presentations while navigating chat and participant functions or multiple screens. Also, knowing whether there is a passcode required is confusing or sending the long invite with all the information can be cumbersome.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to connect with potential customers, complete healthcare services, and provide educational presentations which are all necessary for my daily job functions.
Very helpful during the pandemic
What do you like best about the product?
It was very helpful when I couldn't do onsite appointments anymore due to the pandemic. Now, it continues to be useful to give options to my clients for an onsite meeting or virtual. Zoom has also been helpful for meetings with my team.
What do you dislike about the product?
I can't think of anything I don't like. However, when I tried uploading a screenshot for the question below, it doesn't show the entire screen, so I'm not sure that you can see that I'm logged in. I had to use my phone because I don't have a camera on this desktop computer. I logged in from my phone.
What problems is the product solving and how is that benefiting you?
I like that you can integrate zoom into other programs such as Google Calendar and Acuity scheduling.
zooming along nicely
What do you like best about the product?
Zoom is helpful because it allows my team to come together for meetings although we reside in several differnet states. We are able to record meetings assign co hosts
What do you dislike about the product?
There are often log in issues and there are no real time support individuals. Each time we have a scheduled meeting a team mate has been unable to log in. Without a support persom they move on.
What problems is the product solving and how is that benefiting you?
It is solving the distance betwen teams. It is increasing productivity. It allows us to continue to work from home during a nationwide pandemic. It has allowed us to increase productivity.
Zoom - A life-line for all business owners with digital offerings
What do you like best about the product?
Zoom is a great resource for calls, team follow ups, and running large-scale outreach events.
What do you dislike about the product?
Things like breakout rooms are a bit time consuming, and video quality can be a bit 'iffy' across the board
What problems is the product solving and how is that benefiting you?
* Allows us to run social gatherings
* Connect with our international team
* Easy for scheduling sales calls/opportunities
* Connect with our international team
* Easy for scheduling sales calls/opportunities
Current review of Zoom
What do you like best about the product?
That you are able to have group meetings
What do you dislike about the product?
I have had more tech issues with the new changes. It's not easy to start meeting as host and participants have a hard time logging in or get dropped from meeting.
What problems is the product solving and how is that benefiting you?
Nothing has been solved yet.
Reliable tool for my business!
What do you like best about the product?
Zoom is intuitive and very user-friendly, even to a novice or someone who doesn't frequently use technology. Makes many services and opportunities accessible to those who may not otherwise be able to take advantage of them. The app is integral to this aspect of the platform.
What do you dislike about the product?
It seems to require a great deal of bandwidth. If someone has an iffy connection, they often cannot utilize both video and audio. If there was a way for it to need less in the way of internet speed, it would enable more folks to use the video along with the audio.
Also-- I cannot figure out how to update my version without having and then ending a meeting. The information offered online about how to update the application seems inaccurate or out of date.
Also-- I cannot figure out how to update my version without having and then ending a meeting. The information offered online about how to update the application seems inaccurate or out of date.
What problems is the product solving and how is that benefiting you?
I am a mental health provider, and Zoom has made telehealth more accessible and user-friendly to folks who previously or otherwise would not be able to access mental health services. I was able to keep my business up and running during the pandemic and beyond. I am able to work remotely, which also offers me a better quality of work and life.
My review of Zoom
What do you like best about the product?
I like being able to share my screen and control of my device. That is the main reason I use Zoom.
What do you dislike about the product?
What I dislike the most is not being able to share control to someone who is on an Iphone or chromebook. Also, for someone to take control using an android phone is cumbersome but at least possible. I would like it to be as easy for someone to control my device as if they were using TeamViewer Quick Connect.
What problems is the product solving and how is that benefiting you?
Not having to be face to face with clients/team
Easy but still not perfect
What do you like best about the product?
The free account makes it easy to try it and see if it meets your needs (but there is a limit on number of participants and the duration of up to 45 min). Only the scheduler needs an account and can invite others to join who don't have accounts. A paid account lets you invite more people, have longer duration meetings and store recordings of calls.
What do you dislike about the product?
It is not always clear how scheduling is done (i.e., what email it will come from) or the best way to schedule (i.e., to have Zoom send the invite, or copy the Zoom meeting info and send by email or SMS message, or paste into your own calendar system and send invites from there. Probably the biggest problem is that cancelling Zoom meetings doesn't seem to remove the old invitation so it stays like a Zombie on your calendar.
What problems is the product solving and how is that benefiting you?
Quick and easy way to setup meetings with business colleagues (or friends and family). Share your screen and documents. Haven't yet tried the new whiteboard features.
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