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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Aditi P.

Convenient & User-friendly

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
It is user-friendly and has the best performance. Its meeting capacity limits outclass any other video conferencing app. One can host unlimited number of video meetings easily without any cost.
What do you dislike about the product?
Security issues. Zoom offers top-notch performance but there are too many subscriptions & add-ons. There is a lack of comment control. The worst thing is sometimes unwanted people crash a conference call and there is absolutely no way to catch them.
What problems is the product solving and how is that benefiting you?
Business calls or college seminars where there are a lot of people can easily take place with Zoom, as it supports large audiences. It is scalable for any size, small, medium or large businesses.


    Mitch C. G.

Zoom Is Great But Pricey

  • December 13, 2022
  • Review provided by G2

What do you like best about the product?
I love how easy it is to set up meetings in Zoom, how seamless the user experience is particularly when sharing over the Internet, the breakout room capability, chatting and messaging even when the meeting is done, the whiteboard feature, how it integrates with apps like Fathom. Zoom is really the global leader and standard for how to run virtual meetings.
What do you dislike about the product?
For its vast number of users and massive amount of revenue, I feel Zoom's pricing is not competitive in its pricing and it makes it extremely hard for smaller businesses and consultancies to make use of it thus prompting them to go to other platforms like Google Meet or Teams. Zoom is prohibitively pricey esepcially for teams that need only 3 to 5 licenses.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of the impracticality of not being able to meet face-to-face, it allows you to still meet and be productive through its file sharing and the capability to maximize remote meetings and learning as well (in the case of training or webinars)


    Tayear C.

Honest Zoom review

  • December 12, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has the capacity to cover a vast number of people in online meetings which is quite a distinct feature. It has the option to use it for free for 40 minutes which is very useful. As a freelancer like me, it changes my life I can make a meeting with my clients through zoom from one country to another . Zoom app is easy to install and user-friendly any elderly person can use it, I sometimes make video meetings with my grandparents and they are comfortable using this app. During the pandemic, it was the live-saving software for many business organizations where they continue their work through zoom meetings.
What do you dislike about the product?
It has very few things to dislike as a tech enthusiast I would say it needs to improve video quality where 4k video quality has become popular but zoom provides only 720p.
It needs an application to be downloaded which is a bit hassle.
What problems is the product solving and how is that benefiting you?
As a freelancer, it makes life easy to communicate with my clients through meetings, and I can share my screen so my client can watch and verify my work.


    AJ S.

Great but needs work

  • December 12, 2022
  • Review provided by G2

What do you like best about the product?
The amount of people that use it makes it convenient.
What do you dislike about the product?
The chat box is not as customizable as it should be. Fonts, colors, and anything that could make it easier to read. The filters are horrible.
What problems is the product solving and how is that benefiting you?
Communication socially in a remote work world. It saves time when troubleshooting to screen share. Wish the simultaneous screen sharing lets say between me and a client would work better so their screen could be divided in their own desktop my screen share and so they can accurately monitor their own screenshare as well for complicated troubleshooting with multiple steps that i need. done in exact order and i can monitor my screen share demoing it, the clients desktop actioning it and their screen share


    Michelle O.

great tool for remote work

  • December 12, 2022
  • Review provided by G2

What do you like best about the product?
you can share the screen wile seen all the faces + reactions + chat + integrations
What do you dislike about the product?
it should have a quick option to mute them all during your presentation
What problems is the product solving and how is that benefiting you?
remote work meetings and communication


    Mechanical or Industrial Engineering

Pretty reliable video conferencing except for occasional audio issues

  • December 11, 2022
  • Review provided by G2

What do you like best about the product?
people that join me on the calls love that you can join via the browser without an account
What do you dislike about the product?
you are forced to see videos in your conference if people have them on
What problems is the product solving and how is that benefiting you?
lightweight app that runs video conferences effectively and has a lot of useful features for virtual work


    Gambling & Casinos

Zoom is super useful

  • December 10, 2022
  • Review provided by G2

What do you like best about the product?
The zoom meeting help us with whole lot of feature enabling to better communication with in the team and between teams. With a larger set of audience with utmost video and audio clarity.
What do you dislike about the product?
The dislikes are prett minimal at this point to say, but the costing of some of the features not in free version. Could help with extended free video conferencing.
What problems is the product solving and how is that benefiting you?
Zooms helps with connecting people during the pandemic for sharing ideas and experiences through visual medium with high clarity.


    Rajiv J.

Zoom Experience

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
The video quality is very good and the host control of the meeting is very good
What do you dislike about the product?
It is paid service and for using more than one user one has to pay while for 1 user it is limit of 45 min it should increase it to 1.30 hrs or so
What problems is the product solving and how is that benefiting you?
The problem of virtual Meeting and connecting to the world with the comfort of ones home is very innovative


    Staffing and Recruiting

Easy to use video conferencing

  • December 06, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes it easy to meet online with others. Some within our company have the paid version and others have the free. I use the free and it works fine for my needs. The free version allows a 40-minute uninterrupted video conference. It's easy to invite, mute, share screens, create a virtual background, enhance your video appearance and engage with those using the available IM chat.
What do you dislike about the product?
Well, really, nothing. I do not need webinars or whiteboards so I keep it simple and use the video conferencing option. It's simple and intuitive for my needs.
What problems is the product solving and how is that benefiting you?
Meetings for our global company. It allows recording meetings we use for training and customer support purposes. Seeing one another visually makes it easier to make personal connections, engage and keep our company's 'family-like' culture going.


    Anas A.

Very Reliable Video calling application

  • December 05, 2022
  • Review provided by G2

What do you like best about the product?
It is very reliable when we are working with huge number of employees. We can attend the meeting without any lags. We do not face any network issue when we are attending any meeting.
What do you dislike about the product?
Zoom has a limit of 100 users when we are using its free version. Its video calling time limit is also decreased now. For free subscription it is not reliable to host long meeting at a single time
What problems is the product solving and how is that benefiting you?
With the help of Zoom, We are able to connect with large size people via meeting link. It is very reliable app which is able to handle large audience very easily. My company always schedules large meeting on Zoom