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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Dilshad A.

Reliable and efficient tool for virtual communication

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
Using Zoom was a great experience, the video and audio quality was excellent and it was very easy to use. The virtual backgrounds feature was really fun and helped to make meetings feel more engaging.
What do you dislike about the product?
Zoom's default settings have relatively weak privacy and security, which can make it vulnerable to hackers or other malicious actors if not properly configured.
What problems is the product solving and how is that benefiting you?
This is beneficial for me because it allows me to stay connected with colleagues and clients no matter where I am, and it makes it easy to share information and collaborate on projects remotely.


    Kamran F.

A Convenient and User-Friendly Video Conferencing Solution

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
I like the user-friendly interface and the ability to easily connect with others for video conferencing and virtual meetings. The platform is also very stable and reliable.
What do you dislike about the product?
I dislike that there is a time limit on the free version of the platform and that certain advanced features, such as recording meetings, require a paid subscription. Additionally, the platform can experience connectivity issues if the internet connection is not strong.
What problems is the product solving and how is that benefiting you?
Zoom is solving remote communication by providing a reliable, easy-to-use video conferencing platform, benefiting users with virtual meetings, webinars, and remote classes, connecting people and teams despite physical distance. Accessible from anywhere with an internet connection.


    Parampreet S.

Awesome conferencing app

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
The best part of it is the host comtrols. You can comtrol maximum everything in the meeting. The servers of the zoom app is also nice as it does not lag on joining more peoples. You can also ban people permanently so that they dont distrub you again and again
What do you dislike about the product?
It is the timing in the timing in the free version as we only have 40 mins fot meeting in free version. It should be increased and i guess there should pricing on features of zoom not on timing
What problems is the product solving and how is that benefiting you?
Zoom is the best app for online video conferencing and meetings.it also help the schools in taking online classes. As it also helping me in learning new skills from top mentors from all over the world.


    SUDIP M.

Zoom's audio and video capabilities make it easy

  • January 14, 2023
  • Review provided by G2

What do you like best about the product?
I think the best thing about Zoom is its ease of use. It only takes a few minutes to set up and you can have multiple people join a meeting with just a few clicks. Zoom also offers a wide range of features, such as video and audio conferencing, file sharing, screen sharing, and more. It’s a great tool for businesses, teams, and individuals who need to stay connected and collaborate remotely.
What do you dislike about the product?
I don’t like how there can be a lot of background noise and interference on Zoom calls. It can be hard to hear what everyone is saying, and it can be distracting. There have also been some reports of Zoom meetings being hacked, so that’s a concern. Additionally, Zoom's free plan has some limits on how many people can join a meeting, which can be inconvenient if you're expecting more than the allowed number of participants.
What problems is the product solving and how is that benefiting you?
Zoom is helping businesses solve a number of problems, such as enabling remote work, providing efficient communication, enabling collaboration on projects, and keeping teams connected. It’s also beneficial for businesses that need to host meetings and webinars, as Zoom offers features such as recording and transcription services. Zoom’s features also help businesses save time, money, and resources by allowing them to easily connect with clients, prospects, and team members from anywhere.


    Gaurav K.

This app has everything you need for a good meeting

  • January 13, 2023
  • Review provided by G2

What do you like best about the product?
1. Best video conferencing application
2. Can edit on screen shared by others
3. Option to raise hand and other emojies
4. Easy to use
What do you dislike about the product?
I liked it very much so as such i have not felt any problem except some connection problems
What problems is the product solving and how is that benefiting you?
1. Business meeting are way more easier now
2. Use in seminars


    Allison D.

It is better for social interaction than for business, but it still did the trick!

  • January 13, 2023
  • Review provided by G2

What do you like best about the product?
The ease of signing in remotely during COVID.
What do you dislike about the product?
Some participants were dropped from the call/meeting when signing in remotely.
What problems is the product solving and how is that benefiting you?
Quick and easy way to set up and start meetings remotely within the business day.


    Ashok K.

Cheap way for mass communication in business.

  • January 13, 2023
  • Review provided by G2

What do you like best about the product?
I've been using Zoom to connect with my clients and stakeholders on a daily basis since Covid arrived and regulations were imposed to reduce physical contact. I like zoom because I can connect with as many clients as possible. In a single call i can connect with 100 clients remotely in the basic (free) plan. The application has many features and is accessible on many devices making it highly effective. Setting up meeting with zoom meeting is very easy and in a zoom meeting you can send messages, have video calls and send recordings. Another thing i like about about zoom is that i can connect on portable devices like cellphones and laptops thus making it convinient to connect anywhere you are provided there is internet. Through Zoom I am able to hold more than one discussion in my conferences and I can share whatever is on my screen with my clients.
Zoom was also very impactful when I was doing my masters degree as I could set up meetings with some of my professors and classmates and hold discussions. For academic professions zoom is the best platform to connect with your tutors and classmates online. There is no tutorial needed to run zoom for there is no complex setup.
What do you dislike about the product?
One of the drawbacks I have encountered when using zoom is the issue of lagging. Every time you join a meeting you have to select audio output. You also need to have earphones when joining a zoom meeting otherwise the quality of the audio will be a bit poor. Otherwise it is great how the app is continuously getting updated.
What problems is the product solving and how is that benefiting you?
Since Covid and afterward, I decided not to go back to old days and I have largely concentrated on working from home. I have been using zoom for cooperate meetings. I also have daily updates with my clients and I am able to save a lot of time. I have been more productive lately and I find zoom very user friendly.


    Elmira H.

time limit in zoom

  • January 13, 2023
  • Review provided by G2

What do you like best about the product?
it launchs in PCs as soon as possible and you get the voice ad the picture of person as soon as possible without delay. you can have up to 40 minutes cinferences for free without paying money.
What do you dislike about the product?
If you want to have conferences more than 40 minutes you shoud pay for that and get professional account. Another ting is that sometimes I can't connect with my earbuds to make audio calls.
What problems is the product solving and how is that benefiting you?
me and my emplyes live in different countriesk, therefore we should have meetings every night to check our works. We prefer to use zoom because of it's speed to run in PS and high quality of showing pictures


    Wael A.

Zoom is a very beneficial app that has helped me tremendously in my work environment.

  • January 12, 2023
  • Review provided by G2

What do you like best about the product?
What I like most about about Zoom is that it helps gather and connect people from all over the world no matter where you are. It provides an easier access for people from different backgrounds to share ideas and thoughts that might've been harder to do due to distances.
What do you dislike about the product?
What I'd say I dislike about Zoom, or virtual meetings in general to be specific, is the fact that no matter how great it can be and how it makes the distances shorter, it can still be hard to provide the same amount of knowledge to the person in the zoom meeting rather than trying to do that face-to-face.
What problems is the product solving and how is that benefiting you?
I'm very glad that Zoom is taking a step forward into trying their best to provide the same face-to-face work environment by creatibg more options day by day that would make it easier for people who find use in the app!


    Kartik A.

Best Host For Online Meetings

  • January 12, 2023
  • Review provided by G2

What do you like best about the product?
1. All my office meeting happened on this platform from lockdown times.
2. The video quality is good and the audio quality is also impressive.
3. Easy to use interface.
What do you dislike about the product?
1. I don't like the premium feature of zoom, I don't like to pay for a platform that I used free for all these years.
2. I can't use the site on smartphone.
What problems is the product solving and how is that benefiting you?
During the lockdown, it was the only medium through which I can connect to my virtual office. So it is a very important part of my office life as it has helped me to work from my home.