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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,060 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Alma A.

Enhances Collaboration with Breakout Rooms

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I frequently use Zoom Workplace in my daily routine for work training sessions and conferences, and I particularly appreciate the ability to use breakout rooms for more focused discussions on relevant topics. I find this feature incredibly engaging and beneficial for productive conversations. The ability to host conference calls with participants from different states is another fantastic advantage that Zoom Workplace offers. I truly enjoy the breakout sessions and chat features as they facilitate better communication and collaboration during meetings. The platform's camera usage capability enhances my engagement and enables seamless interaction. Additionally, the transcript feature is highly valuable as it helps me keep track of important details discussed during meetings, ensuring that communication with multiple people and opinions happens effectively. These features collectively make Zoom Workplace an invaluable choice for anyone seeking efficient and interactive communication tools.
What do you dislike about the product?
I find the audio quality in Zoom Workplace lacking. It doesn't perform as well as I would like, which affects my communication during meetings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to facilitate communication during work trainings and conferences, especially with its breakout rooms feature allowing discussion from different locations. It helps me communicate effectively with diverse opinions from multiple people simultaneously.


    Danielle C.

Effortless Remote Collaboration with Seamless Communication

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
The feasibility to communicate with coworkers not in office with me.
What do you dislike about the product?
I would like to see more detailed note taking for AI function of meeting summary.
What problems is the product solving and how is that benefiting you?
It’s solving the ability to have meetings late at night and all teammates don’t need to be in the office.


    PRATIK M.

Exceptional Stability and User-Friendly Interface

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
The overall user interface is excellent. This app is impressively stable, unlike others that tend to have video problems whenever there are internet issues. I also find the emojis and the ability to change backgrounds very useful, especially when working from home. It directly gets open with a single click also, which is really helpful. The summarization feature is top notch. I use it almost everyday.
What do you dislike about the product?
nothing as such faced by me. The overall software is very helpful and easy to use.
What problems is the product solving and how is that benefiting you?
it is solving my day to day meeting summary take ups. Such awesome summarization feature it has.


    Juliani S.

Perfect for Large-Scale Meetings, Satisfied Users

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom Workplace's capacity to bring together all our employees, allowing up to 400 to 500 participants in a single town hall meeting, which is incredibly convenient. I love how everyone can easily jump into a call without any hassle, making communication seamless across large groups. The breakout room feature is particularly beneficial as it enables us to split into smaller discussion groups when needed. Additionally, the customizable background options are impressive and help in maintaining professionalism during meetings. The EVAC feature is another standout, as it enhances our video calls significantly. I find these aspects of Zoom Workplace pretty awesome.
What do you dislike about the product?
I don't have major dislikes about Zoom Workplace as I am overall very satisfied with its functionality. However, I believe that adding more nuanced permission settings could enhance user management, allowing for more defined restrictions and controls.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for company town halls, allowing hundreds of employees to join conveniently, enhancing communication across the organization.


    Consulting

Effortless to Use with Impressive Features

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
Its ease of use, the number of features it allows and east to connect.
What do you dislike about the product?
There is nothing that I have come across that i do not like.
What problems is the product solving and how is that benefiting you?
Connecting to multiple people , especially outsider with ease.


    Zwe Hlaing P.

All-in-One Collaboration Hub That Streamlines Workflows

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I like that it puts many tools in one spot. It's not just for video calls anymore. I can jump from a meeting to a team chat, share a file, work on a digital whiteboard, or even check my calendar, all without leaving the app.
What do you dislike about the product?
slow performance sometimes, especially when opening the app or switching between its different sections. Also, the free version's time limits for meetings can be annoying, and the many features can make the setup feel a bit complicated or busy at first
What problems is the product solving and how is that benefiting you?
Problem Solved: Having to switch between a video app, a chat app, a file-sharing app, and a calendar app all day. How it Benefits Me: By putting meetings, chat, documents, and other tools in one place, I save time and can focus better. Everything related to a project is connected, so I don't lose track of notes or follow-up tasks, making my workday much smoother and more efficient.


    Shubham J.

AI Companion Makes Meetings Effortless and Productive

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
The AI Companion is genuinely helpful, especially for meeting summaries, follow-ups, and catching up if you join late
What do you dislike about the product?
The app itself can be heavy on system resources, especially during large meetings with multiple features running, which may cause lag on older devices.
What problems is the product solving and how is that benefiting you?
it solves collaboration and hybrid-work challenges by offering reliable video, shared whiteboards, and persistent team chat that works whether people are at home or in the office. This helps keep everyone aligned, cuts down on long email threads, and makes teamwork feel smoother and more connected day to day.


    Pablo Gaztelu C.

Effortless Collaboration and Reliable Performance with Zoom Workplace

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zoom Workplace is its ease of use and reliability when it comes to communication and collaboration. Whether I need to join a quick team huddle, participate in a larger meeting, or engage in a cross-department discussion, Zoom consistently delivers with solid video and audio quality. It’s also very straightforward to join meetings from anywhere. I value its flexibility and the range of features it offers, such as screen sharing, breakout rooms, and chat, which help make meetings more interactive and productive. Overall, Zoom saves time, keeps everyone connected, and makes remote work feel much smoother.
What do you dislike about the product?
One aspect I find challenging about Zoom Workplace is that it can sometimes feel a bit overwhelming. With such a wide range of features and settings, it’s easy to get lost or spend extra time trying to locate what you need. The platform also depends heavily on a stable internet connection, so even minor drops in bandwidth can cause audio glitches or video freezes, which is especially frustrating during important meetings. Additionally, updates are occasionally released at inconvenient times, requiring you to wait before you can join a call. While Zoom Workplace generally functions well, there are times when the experience is not as smooth as I would like.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses many of the everyday communication challenges that come with remote or hybrid work. It allows people in different locations to meet, share information, and stay connected, all without the usual confusion of coordinating schedules or juggling multiple tools.

Personally, I find the greatest advantage is having everything centralized—meetings, chat, collaboration, and file sharing are all in one place, so I’m not constantly switching between different apps. It also reduces miscommunication, since it’s easy to jump on a quick call or share my screen to clarify what I mean.

Another major issue it solves is saving time and eliminating the need for travel. I can join meetings from anywhere, which keeps things moving even when team members aren’t in the same place. Additionally, features like recording, transcripts, and screen sharing make collaboration smoother and help me stay organized.

In summary, Zoom Workplace removes much of the friction from daily communication and makes it easier to work efficiently with others, regardless of their location.


    Computer Software

Reliable and Comprehensive Conferencing Suite

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Very reliable and comprehensive suite of conferencing tools with some nice additions.
What do you dislike about the product?
Navigating preferences and options is sometimes a maze and hard to find what you are looking for.
What problems is the product solving and how is that benefiting you?
Regularly use this software to enable face to face to face products demos with potential customers. The newly added "Clips" -- the ability to record short videos or screenshares is a pleasant surprise and loaded with nice little options like a moving gif of your video into your email.


    Daisy R.

Effortless Collaboration Across Locations

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
One of the things I like most about Zoom Workplace is how easy and seamless it is to meet and collaborate, especially across different locations.
What do you dislike about the product?
The constant pings from chats, channels, and meeting reminders can feel overwhelming.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of keeping communication and collaboration organized in one place.