Zoom
Zoom Communications, Inc.External reviews
10,060 reviews
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External reviews are not included in the AWS star rating for the product.
A powerful hub for your business.
What do you like best about the product?
It is becoming the productivity hub of my business in many different ways, some of which I haven't even discovered yet. It connects with my services to create a hub on the Zoom Workspace. It's easy to connect services and get started right away.
What do you dislike about the product?
With things being added all the time, it can be a little challenging to stay on top of all of the updates so I you might miss out on the tools right away.
What problems is the product solving and how is that benefiting you?
I can easily create meeting with clients and with the endless chat, my clients always have access to materials I share during our sessions. There are more and more solutions that Zoom solves that I am certainly not using yet and really should.
Effortless Meetings and Seamless Collaboration with Zoom Workplace
What do you like best about the product?
What I like best about Zoom Workplace is how reliable and easy it is for managing all my professional meetings with current and potential clients in one place. I work with freelancing clients, potential clients, and interviewers, and Zoom makes scheduling, joining, and conducting meetings seamless. The interface is easy and the built-in features like screen sharing and automatic meeting transcripts make all of my discussions more efficient and productive. It’s also great that I can access meetings from any device without complications.
What do you dislike about the product?
While Zoom is reliable overall, I often times don't like the video quality on my laptop since it's often less sharp compared to Google Meet, even when my internet connection is strong. Sometimes the feed becomes grainy which always gets frustrating during client calls and interviews.
What problems is the product solving and how is that benefiting you?
Zoom helps me organize and run meetings efficiently with my freelancing clients and during job interviews. It solves the problem of having multiple communication tools by giving me one platform for video calls, scheduling, file sharing, and follow-up notes. This reduces miscommunication, keeps my workflow organized, and helps me present myself professionally to clients. The integrations with Google Calendar, Outlook, Gmail, and Teams make scheduling frictionless and prevent double-booking while also making my workflow more reliable with features like cloud recordings and AI transcripts.
Enhances Collaboration and Flexibility for Modern Teams
What do you like best about the product?
The platform enhances collaboration with features such as screen sharing and virtual whiteboards. It also increases flexibility by supporting both remote and hybrid work environments, while offering communication options like instant messaging and video calls.
What do you dislike about the product?
At this moment, I don't have any dislikes. I use Zoom frequently and love of ease of use and integration. The customer service team is wonderful and made the ease of implementation a breeze.
What problems is the product solving and how is that benefiting you?
Zoom in the workplace is helping to solve my communication gaps through virtual collaboration via chat, calls, and meetings. There is no need for app switching or traveling out of state for meetings.. No app switching and no travel to meeting out of state.
Effortless Access and Excellent iOS App Experience
What do you like best about the product?
I like the ease of access on my computer and the ios application.
What do you dislike about the product?
I dislike the quality of the video and recording.
What problems is the product solving and how is that benefiting you?
N/A
Effortless to Use with Impressive AI Features
What do you like best about the product?
ease of use and new AI features are good
What do you dislike about the product?
I don't dislike anything about zoon workplace
What problems is the product solving and how is that benefiting you?
You can schedule meetings, AI companion can instantly capture key notes for you and answer questions. I also use it for conducting webinars
All-in-One Collaboration Hub That Streamlines Teamwork
What do you like best about the product?
Zoom Workplace has become our go-to collaboration hub — we use it daily for video meetings, team chat, calls, and document/whiteboard collaboration. The seamless integration of video conferencing, persistent chat, calendar scheduling, screen sharing and file sharing makes communication and coordination much smoother.
What do you dislike about the product?
Because Zoom Workplace tries to do many things in one platform, the interface can sometimes feel cluttered and overwhelming, especially for users who don’t use every feature frequently.
What problems is the product solving and how is that benefiting you?
Many teams use a mix of separate apps — chat, email, calendar, video calls, document sharing, whiteboards, file storage, etc. That leads to constant context-switching, lost info, scattered communication, and inefficiencies.
Connects Us Globally with Seamless Video Interviews
What do you like best about the product?
i like that we can use zoom for candidates all over the world
What do you dislike about the product?
having to put in a password for interviews sometimes
What problems is the product solving and how is that benefiting you?
it is helping with scheduling of interviews
Intuitive UI/UX and Seamless Session Recording
What do you like best about the product?
The recording sessions and the overall UI/UX make it convenient to manage everything within Zoom.
What do you dislike about the product?
It's difficult to take attendance because the feature isn't easily accessible, and there are very few background options available.
What problems is the product solving and how is that benefiting you?
Our team is spread across various states and countries, and Zoom allows us to meet virtually, which is very helpful in that regard.
Reliable Meetings and Seamless Breakout Rooms
What do you like best about the product?
Zoom won't crash, it never did for me. I was able to handle all my online meetings with ease and the best part is about the feature to break in different meeting rooms
What do you dislike about the product?
You are compelled to use Zoom only through its application and there isn't a web app for Zoom, that is one of the biggest challenges compared to Google Meet
What problems is the product solving and how is that benefiting you?
Helps me connect with my team from all around the world.
AI Tools Are Outstanding
What do you like best about the product?
The AI tools assist me in explaining exactly where to click. I can draw over things.
What do you dislike about the product?
That I loose functionality when someone shares their screen on a tablet
What problems is the product solving and how is that benefiting you?
This tool assists me in onboarding new clients and keeping existing customers updated.
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