Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Fanny T.

Effortless Collaboration for Teams and Hybrid Meetings

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
1. Easy for collaboration between team member
2. Works well for hybrid meetings and cross-campus collaboration too.
What do you dislike about the product?
1. Message search sometimes misses older conversations.
2. Team Chat can feel crowded and hard to manage when many channel exist.
3. Notifications between chat, meetings, and email aren't always consistent.
What problems is the product solving and how is that benefiting you?
Easy Collaboration and update the news when someone post.


    Stephanie R.

Effortless Meeting Scheduling and User-Friendly Experience

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and schedule meetings. I find it easy to add new people to meetings and mostly easy to create ad hoc meetings on the fly.
What do you dislike about the product?
Sometimes the recordings can be difficult to chase down in the cloud.
What problems is the product solving and how is that benefiting you?
My company is 90% remote and I rely on Zoom every single day to attend 5-10 meetings. I need consistent video and sound for 1-on-1s and large meetings alike.


    Rishikkesh B.

All Meetings in One Place—Super Helpful and Convenient

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Easy access to all the meetings. At one single place. Super helpful
What do you dislike about the product?
Can't access zoom links directly from Teams meeting links. Have to go to Zoom app on the phone
What problems is the product solving and how is that benefiting you?
Helping me grow in my business


    Abhinav S.

Effortless Collaboration and Superior Quality Across All Devices

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Easy to login and compatible with all the devices
Other Organization employee remote access or collaboration can be possible with zoom as Other installed office chat apps having multiple issue regarding remote access .
Easy to understand for normal public compared to other Communication App
Superior voice video quality
Cost Effective and easy to purchase option for small scale industry or organization .
What do you dislike about the product?
Uses more CPU resources compared to Microsoft teams or Webex.
Sometimes Glitches observing during meeting start time as sometimes it takes more than 1-2 mins to start the meeting on system.
Meeting Control feature can be more enhanced .
What problems is the product solving and how is that benefiting you?
Collaboration between small organizations
Easy to purchase and implement premium subscription for small scale organizations/teams


    Kiran M.

All-in-One Communication with Outstanding Meeting Quality

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is a one-stop solution for internal communication. I especially appreciate the meeting quality and the Zoom AI companion, which provides a complete summary of the conversation.
What do you dislike about the product?
I don't like the Zoom workplace mobile app available for Android; it's really slow and doesn't work sometimes when opened. The iOS app is better compared to Android.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of communication gaps by giving us one platform for chatting, video calls, and sharing files, which makes working together much easier. It helps us see who's available, so we can plan our meetings better. For me, this means I'm more productive and can stay connected with my team, even while working from home.


    Sabri S.

Monitoring correspondence in one location

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
I don't have to switch between tools because Zoom Workplace consolidates everything into one location. Even on slower connections, screen sharing is seamless, meetings start up fast, and the interface is simple to use. Additionally, I appreciate how the AI notes and calendar integration save time after lengthy calls.
What do you dislike about the product?
It takes some time to remember where everything is because some features seem dispersed across several menus. When several modules are enabled, the desktop application may also feel heavy, and some integrations require additional configuration to function properly. During busy periods, customer service responses may be sluggish.
What problems is the product solving and how is that benefiting you?
It facilitates centralized communication for client meetings and remote work. Without switching between apps, I can plan calls, share screens, and store written notes in one location. This simplifies things, keeps me organized, and speeds up teamwork.


    Financial Services

Rock-Solid Connection for Remote Meetings

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
I like the stability and connection best. Other video meeting places tend to drop off quicker when wfh. Easy to use especially as a day to day meeting place.
What do you dislike about the product?
Layout could be better. More fun features would be nice.
What problems is the product solving and how is that benefiting you?
Zoom helps bring my team together for collaboration and sharing.


    Heather N.

Effortless Scheduling and Recording Make This a Standout

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
easy to schedule, get recordings, export attendee lists, etc.
What do you dislike about the product?
There really isn't anything I don't like.
What problems is the product solving and how is that benefiting you?
It makes virtual meetings and webinars easy and most people are familiar with how it works.


    Pranav S.

Lightweight and Efficient Collaboration with Zoom Workplace

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
The best part about Zoom workplace is the fact that the application is quite lightweight and less resource intensive as compared to other similar collaboration tools. It is specially beneficial during meetings and townhall involving large audiences.
What do you dislike about the product?
Nothing much to dislike about this platform. It serves it purpose efficiently.
What problems is the product solving and how is that benefiting you?
Zoom Workplace platform helps our organisation collaborate effectively when it comes to meetings with large audiences and is also easy to use.


    Primary/Secondary Education

All-in-One Platform That Streamlines Team Collaboration

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Zoom has become one of the most used video meeting platforms and the Workplace platform has made using it so much easier. The ability to use the platform for daily tasks - team chat along with the document storage, notes and tasks makes project and team work flow much smoother and keeps all work in one location.
What do you dislike about the product?
While the desktop and background of Workplace is nice and minimalist I wish it had a dark mode or the ability to change the desktop from stark white
What problems is the product solving and how is that benefiting you?
I find that Zoom Workplace has made online team collaboration and work flow much easier- all the share materials all stay in one space.