Zoom's most valuable feature is communication.
Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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What do you like best about the product?
Over the last couple of years, our experience with Zoom has been truly invaluable. What stands out most is how user-friendly it is – setting up and joining meetings is a breeze, making it accessible for everyone on our team, no matter their tech skills. It's been incredibly reliable too; we hardly ever encounter technical hiccups, and the video and audio quality is consistently top-notch, which really helps us communicate effectively. The screen sharing feature is fantastic for teamwork, allowing us to share our screens effortlessly for presentations, demos, and troubleshooting. Recording meetings and getting automatic transcriptions has been a game-changer for us, especially when we need to revisit discussions or create summaries. With its improved security features, we now feel more confident about the privacy of our meetings. Plus, its seamless integration with other tools and mobile app accessibility make it super convenient. Whether we're having a small team huddle or hosting a massive webinar, Zoom adapts brilliantly. And their customer support has been a helpful safety net when we need assistance. All in all, Zoom has been our go-to solution for virtual meetings and collaboration, significantly boosting our productivity and connectivity.
What do you dislike about the product?
In our two years of using Zoom, there are a few aspects that have raised some concerns. Firstly, while Zoom has made strides in enhancing its privacy and security features, past incidents have left lingering doubts about the platform's ability to protect sensitive information. Secondly, the phenomenon of "Zoom fatigue" is real; lengthy meetings can be mentally draining, causing eye strain and reduced engagement. Additionally, the limitations of the free plan, such as meeting duration and participant numbers, can be restrictive for smaller businesses or occasional users. Zoom's frequent updates, while often beneficial, occasionally result in compatibility issues with older hardware and software, requiring troubleshooting. Furthermore, the variability in audio and video quality based on participants' internet connections and devices can be frustrating during important meetings. Zoom's feature set, while comprehensive, may still lack some advanced options available in competing platforms, and hosts may face a learning curve in mastering all its features. Lastly, the proliferation of Zoom meetings in the remote work era has led to "meeting overload," leaving less time for focused work. Despite these concerns, Zoom remains a valuable tool for virtual communication and collaboration, continuously improving its platform to address these drawbacks.
What problems is the product solving and how is that benefiting you?
Zoom has been instrumental in solving a range of challenges for our team. Firstly, it's broken down geographical barriers, allowing us to connect effortlessly with team members and clients across the globe. This has not only expanded our reach but also fostered diversity in our collaborations. Secondly, it's been a financial boon by slashing travel costs associated with in-person meetings. This has translated into substantial savings and, importantly, saved us valuable time. The flexibility and convenience Zoom offers are undeniable – we can schedule and attend meetings from virtually anywhere, adapting seamlessly to remote work scenarios. Moreover, it has significantly improved communication efficiency with its top-notch video and audio quality, screen sharing, and chat features. The ability to record and transcribe meetings has also been a game-changer, facilitating clear documentation and future references. Zoom's scalability means it caters to both our internal team meetings and large webinars, reducing the need for multiple tools. Enhancements in security features have instilled confidence in safeguarding our sensitive discussions and data. Lastly, its integration with other tools has streamlined our workflow, making meeting management more efficient. In this era of remote work, Zoom has played a pivotal role in keeping our team connected, promoting collaboration, and adapting to the ever-evolving work landscape.
A tool which made possible to "Work from Anywhere"
What do you like best about the product?
It let us schedle the meeting by few clicks and send the the meeting invites to the invitees too by email or calender and the best part is you can change your background and no one knows that from where you are working.
What do you dislike about the product?
It consumes high data and starts lagging when network is slow.
And while changing the background or using vertual background it lags and shows the movemnet of the body slow which does not look good.
And while changing the background or using vertual background it lags and shows the movemnet of the body slow which does not look good.
What problems is the product solving and how is that benefiting you?
Zoom is leting us meet together virtually and let us connect all the team member for the meeting from any loactions. it saves our time to call everyone in meeting hall and then start the meeting. It fast and time saving with good effiency
Terrific Experience.
What do you like best about the product?
Offers high audio and video quality.
Interactive and attractive Interface.
Open source and readily available.
Interactive and attractive Interface.
Open source and readily available.
What do you dislike about the product?
No dislikes at all.
Great and reliable product.
Great and reliable product.
What problems is the product solving and how is that benefiting you?
Communication via virtual video conferencing.
Provides valuable feature for communication and has an easy setup process
What is most valuable?
What needs improvement?
There could be more integration options for Zoom.
For how long have I used the solution?
We have been using Zoom for five to six years.
What do I think about the stability of the solution?
I rate Zoom's stability an eight out of ten.
What do I think about the scalability of the solution?
The product is highly scalable. I rate its scalability an eight out of ten.
How was the initial setup?
The initial setup is easy. I rate its process a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
It is an inexpensive product. I rate its pricing a two out of ten.
What other advice do I have?
It is a good product. I rate it a nine out of ten.
Easy-to-use platform with good scalability
What is our primary use case?
I use Zoom for scheduling work meeting purposes.
What is most valuable?
The product's most valuable features are chat and video streaming.
What needs improvement?
There must be an option to ask permission from the host to record the Zoom meeting.
For how long have I used the solution?
We have been using Zoom for more than a year. We are using the latest version.
What do I think about the stability of the solution?
I rate Zoom's stability a nine out of ten.
What do I think about the scalability of the solution?
The product is highly scalable. I rate its scalability an eight out of ten. Our organization has more than ten users, and we use Zoom at least once a week. I might plan to increase the usage depending on the business requirements.
Which solution did I use previously and why did I switch?
I have used Skype before. Later, I switched to Zoom, which is more convenient, easy to use, and set up. It has multiple options for chat. It also has more features overall compared to Skype.
How was the initial setup?
The initial setup is easy. I rate the process a nine out of ten. It takes ten minutes to complete. I implement the updates manually.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a seven out of ten. It is not affordable for small businesses.
Which other solutions did I evaluate?
I have evaluated Microsoft Teams. In comparison, Zoom is convenient to use.
What other advice do I have?
I rate Zoom an eight out of ten.
Zoom Feedback
What do you like best about the product?
Zoom is an user friendly App.. It consists of High quality video and audio with good virtual backgrounds.Meetings cab be recorded for future references.Zoom j tegrates with many third party applications ..zoom works in cross platform devices..It is also end-to-end encrypted with password protection.
What do you dislike about the product?
The free version of zoom has 40 min lute limit on group meetings. And sometimes users also experience the bad quality audio and video quality. Like any application,zoom also faces bugs and glitches..
What problems is the product solving and how is that benefiting you?
Problems zoom solves is:- Remote communication, Easy to use, cost effective and many more
Benefits given by zoom are:-Rines efficiency, networking, cost savings and Accessible by every one.
Benefits given by zoom are:-Rines efficiency, networking, cost savings and Accessible by every one.
Real time meeting
What do you like best about the product?
Easy access, seecurity, privacy and posibility to manage participants. and up to 100 participants each session which is great for daily meetings or webinars.
Apps exists in android and apple platform as well
Apps exists in android and apple platform as well
What do you dislike about the product?
reduced time of 45 min for free accounts
What problems is the product solving and how is that benefiting you?
Shortening distances for our team, most of theem work remotely from home. Easy access from computer, smart phone or via mobile phone call
A tool with a free version and a deployment phase that takes around two minutes
What is our primary use case?
I join meetings via Zoom only when someone sends me a link to join it. I don't use it actively. I use Zoom to attend general meetings with my company's suppliers or customers.
What is most valuable?
I hardly use Zoom. I just connect to Zoom and attend the meeting of whoever has set it up for me on Zoom. There isn't something that I like particularly about Zoom.
What needs improvement?
Some windows on Zoom can look hidden. When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see. I operate on a macOS, where the chat window is not immediately available when I join a meeting. In general, Zoom's UI needs improvement.
The appearance of important windows in Zoom, especially the chat window, is an area that needs improvement.
For how long have I used the solution?
I have experience with Zoom. I am just a user of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
My company has around five users of Zoom.
How are customer service and support?
I never had a reason to use the solution's technical support.
Which solution did I use previously and why did I switch?
In our company, we normally use Microsoft Teams, but we use Zoom whenever there is a client that requires us to be on a call via Zoom.
How was the initial setup?
I carried out the setup phase of Zoom a couple of years ago, so I don't remember whether its procedure was complex or straightforward.
The deployment phase of Zoom took two minutes to be completed.
Regarding the deployment process, I just downloaded the Zoom installation file and pressed the install option to install Zoom on my system.
What about the implementation team?
I managed the installation phase of Zoom in our company.
What's my experience with pricing, setup cost, and licensing?
I use Zoom's free version.
What other advice do I have?
Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom.
I rate the overall solution an eight out of ten.
ZOOM - one of the best video conferencing software
What do you like best about the product?
Zoom have helped us in working remotely after Covid 19 . With its help we can have multiple meeting and interviews in single day . It helps in saving time of travel and money
What do you dislike about the product?
Sometimes it works slow if internet is not working . But rest of the times i have found this software perfect
What problems is the product solving and how is that benefiting you?
It is helping in work from home culture . With this app we can have meeting build solutions at the same time and screen sharing is very useful in displaying reports
A stable tool to hold virtual meetings that also helps with its file extraction capabilities
What is our primary use case?
I use Zoom for virtual meetings and video communication.
What is most valuable?
Our company is interested in Zoom's extraction capabilities and uses it as a transformation tool. Zoom can convert a JSON file to an XML file without the need to involve coding and by using the drag and drop feature available in the solution's UI because it's not for our internal use but for our customers who don't want to write scripts.
What needs improvement?
Zoom's stability is an area with certain shortcomings that need improvement.
For how long have I used the solution?
I have been using Zoom for three to five years.
What do I think about the scalability of the solution?
It is a scalable solution.
I am unsure about the number of users who use Zoom in my company.
How are customer service and support?
I have never used the solution's technical support.
Which other solutions did I evaluate?
I don't think my company evaluated other options in the market before choosing Zoom.
What other advice do I have?
I recommend the solution to those planning to use it.
I rate the overall solution an eight out of ten.
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