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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    David S.

Excellent for Team Collaboration and Efficiency

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is excellent for internal collaboration. It makes working together within the team much easier and more efficient. Everyone knows Zoom and has a comfort level with it.
What do you dislike about the product?
Zoom is not my preferred choice for external-facing events or customer interactions, as I believe there are other platforms that offer a better experience for customers.
What problems is the product solving and how is that benefiting you?
Cross-functional brainstorming sessions are a key part of our process. We also hold educational sessions that often require breakout groups, and we make sure to capture notes throughout these activities.


    Gamal A.

About the Zoom application

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
What we like about the Zoom app is its ease of use and simple user interface that allows for quick and effective communication, whether through video or audio meetings. It also allows screen sharing and meeting recording, which helps in documentation and review. Additionally, the app supports a large number of participants and works smoothly even with moderate internet connections.
What do you dislike about the product?
High data consumption, especially in long meetings or with high video quality. Despite improvements, some users are still concerned about security. It requires frequent logins sometimes, which causes inconvenience for some. Some features are weak in the free version, such as the limited meeting time (40 minutes). It may experience slow or interrupted connections if the network is weak.

Overall, the application is excellent but not without flaws.
What problems is the product solving and how is that benefiting you?
Remote work meetings facilitate communication between teams in different locations easily.
E-learning provides an environment for virtual classrooms between students and teachers.
Communication with clients or partners is used for official meetings and presentations.
Reducing travel and transportation costs brings people together from anywhere without the need for physical presence.
Conducting seminars and training courses supports screen sharing and direct interaction.
Solving the problem of geographical distances connects individuals from different countries and cities easily.
Flexibility in time management allows meetings to be held at any time convenient for both parties.

In general, Zoom addresses the problems of geographical isolation and provides an effective means for communication and collaboration.


    Shoaib K.

Revolution with Zoom Workplace.

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is its seamless collaboration features. it brings meetings, chat, phone, whiteboards, and productivity tools all together in one platform, making teamwork smooth, fast, and convenient whether you’re in the office or working remotely.
What do you dislike about the product?
Sometimes Zoom Workplace can feel complex, with too many features and settings, which may be overwhelming for new users or small teams.
What problems is the product solving and how is that benefiting you?
It is crazy tool for me like---Remote collaboration becomes easy — helping teams work together smoothly from anywhere.
All tools in one place — meetings, chat, and file sharing reduce the need for multiple apps.
Better communication — high-quality video and audio help avoid misunderstandings and improve productivity.


    Tohid S.

Streamlined Team Communication and Collaboration

  • November 30, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how Zoom Workplace has transformed my communication, making it much easier than before. Earlier, connecting with friends, family, and colleagues required meticulous planning and often travel, but now, with the quick video meeting feature, everything is just a click away. It has significantly improved my work efficiency through the seamless screen sharing and recording capabilities, enabling stress-free remote collaboration. I love that it combines video meetings, chat, screen sharing, and whiteboards all in one platform, which is incredibly beneficial for teamwork, making it fast and well-organized. The simple interface plays a big role in ensuring meetings run smoothly without any confusion. These features make Zoom Workplace incredibly valuable as they enhance communication, simplify teamwork, and enable effective collaboration from any location. The product offers better collaboration tools like breakout rooms and whiteboards, alongside a more stable video quality for larger meetings. All this contributes to making team communication more organized and efficient. Additionally, the initial setup was a breeze; installing it and creating an account took only a few minutes, with a simple interface that even new users can understand and start using without any confusion.
What do you dislike about the product?
{"Zoom Workplace struggles with poor internet connections.","The 40-minute limit on free group meetings is restrictive."}
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace simplifies communication and collaboration, making video meetings and screen sharing easy. It enhances team efficiency with features like whiteboards and breakout rooms, all while being user-friendly for seamless remote collaboration.


    Abhay J.

Easy to Use with Superior Audio and Video Quality

  • November 29, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use, and the audio and video quality is better
What do you dislike about the product?
No option for team chat as we have in teams or slack
What problems is the product solving and how is that benefiting you?
It allow me to meet with offshore team members and have ability to recording for future reference


    darshan b.

Reliable, High-Quality, and Secure Video Conferencing for Teams

  • November 29, 2025
  • Review provided by G2

What do you like best about the product?
Key benefits include reliability, high audio/video quality, and ease of use for both individuals and large teams, as well as robust security features like end-to-end encryption and password protection
What do you dislike about the product?
subscription complexity and add-on costs, potential security issues like "Zoombombing", and technical problems including poor video/audio quality, lagging, and integration failures
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves problems like communication fragmentation, app fatigue, and lack of productivity by providing an all-in-one platform that integrates meetings, chat, docs, and AI


    Amit Y.

Solid virtual meeting platform with room for refinement

  • November 28, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to use and helps teams to stay connected without any problem.
What do you dislike about the product?
Sometimes it feels a bit heavy, especially when too many features are packed into one app.
What problems is the product solving and how is that benefiting you?
Zoom bridges the physical distance between distributed teams, making remote collaboration feel seamless and saving us countless hours of commute time while keeping everyone connected and productive.


    gopikrishnan a.

Effortless Zoom Calls and User Management

  • November 28, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Calls Management
Zoom User Management
What do you dislike about the product?
Improve UI
Include AI Features
Include Integration support
What problems is the product solving and how is that benefiting you?
Video Conferencing


    Architecture & Planning

Effortless Meeting Access and Secure Storage

  • November 28, 2025
  • Review provided by G2

What do you like best about the product?
Zoom makes it incredibly easy to access my meetings — just one click and I’m instantly connected. The platform also provides secure and well-organized meeting storage, which is very helpful.
What do you dislike about the product?
The invitation format is too long and can be confusing for those who aren’t familiar with it. There’s too much text; it would be better if the invite format were simplified and made more visually clean, especially when sharing the meeting link.
What problems is the product solving and how is that benefiting you?
I haven’t experienced any issues so far. Zoom Workplace has worked smoothly for all my needs without any problems.


    Ritesh S.

Effortless Access and User-Friendly Design

  • November 28, 2025
  • Review provided by G2

What do you like best about the product?
Easy to access, very user friendly. Very quick connectivity.
What do you dislike about the product?
nothing to dislike as of now. However if in future anything is there will inform surely.
What problems is the product solving and how is that benefiting you?
Travelling to long distances, physical meeting of customers. We connect over Zoom and get the meetings done.