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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Non-Profit Organization Management

PCC Zoom

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
The ease of scheduling meetings and functionality overall
What do you dislike about the product?
Not always compatible with different systems
What problems is the product solving and how is that benefiting you?
Communicating with constituents and external partners in different geographic locations. Accessibility to reach mass audiences for conferences and special convenings.


    Manufacturing

Easy to use and manage

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
You can do a lot of thing within the portal like quickly assign the license to users or remote update the equipments. The deployment process is also simple, just have to follow the instructions on their website.
What do you dislike about the product?
the zoom app is using too much resource, it caused our users with an older laptop model often time freeze up while on a call.
What problems is the product solving and how is that benefiting you?
I can quickly create a meeting and send out invite to people, screen sharing is a very helpful feature and the ease of adding annotation while sharing makes it even better


    Lauren C.

Zoom G2 Review

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
ease of use of the platform, can be sent to anyone to join, join by phone
What do you dislike about the product?
the steep pricing model for business uses
What problems is the product solving and how is that benefiting you?
Remote collaboration


    Erin L.

Excellent for small to mid-size orgs that have gone full hybrid.

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Our team has maintained a fully hybrid office and we use Zoom meeting and phone daily. It helps keep our group connected and makes team meetings so much easier to coordinate. We also use it to help facilitate larger group meetings as part of our work. It is seemless for coordinating and managing a large number of participants.
What do you dislike about the product?
Set up for new users, especially on the phone feature, can sometimes be challenging, but with some calls to Customer Support we could figure it out.
What problems is the product solving and how is that benefiting you?
It is an instant and effective way for our team to communicate and collaborte


    Tess M. V.

Been Zooming Since 2013

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Easy use and flexibility- most people know this now. I produce events, and I like to give my clients options in how I deliver their content.
What do you dislike about the product?
I do not like having to login into Zoom.us for admin tasks. I want the desktop app to give me access. I want to set up roles for clients and switch easily between accounts, with no logout and in. I want this on the desktop app.
What problems is the product solving and how is that benefiting you?
Communicating in various ways and calendar integration.


    Computer Software

Zoom is innovative and always ahead of the curve

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and customize. They are always adding new features that allow new ideas to come to the forefront of our business. As a daily user of Zoom, I've used many of the integrated tools and enjoy learning about new opportunities and ways to use the software. I also love the integration into Google Workspace and calendar invites.
What do you dislike about the product?
With so many various technologies centered around team communication, it is easy to have a preference for your personaly and business communication. I do wish there were even integrations with other products so that I could stay in the Zoom interface while using other tools and integrations.
What problems is the product solving and how is that benefiting you?
Zoom helps our team come together even as we are a deployed organization around the world.


    Online Media

Zoom has been a professional game-changer

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is extremely user-friendly and intuitive. As a member of a remote team, it has been a game-changer in helping our team develop personal connections from every corner of the U.S. We meet (virtually) face-to-face and interact as though we are in the same room.
What do you dislike about the product?
The only downside that I experience is having to appear presentable even though working from home.
What problems is the product solving and how is that benefiting you?
Zoom helps our team connect face-to-face from every corner of the U.S. and strengthens interpersonal relationships.


    Zak W.

Zoom review 2024

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Zoom's meeting features and ease of use for non-technical employees significantly reduces our support calls and allows the business to just work.
What do you dislike about the product?
The add-on licenses are more of a pain to manage, the oauth tokens expiring without a visual aid for users who's calendars become out of sync from O365 could be improved.
What problems is the product solving and how is that benefiting you?
Quickly getting into a meeting with the right team regardless of internal or external usability has been refreshing. The audio is better quality and more consistent than Teams.


    Gabby M.

What's not to like?

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is way easier to use than any other service out there! It is very easy to use whether you are tech savy or not. Integrates with google and Apple perfectly!
What do you dislike about the product?
I can honestly say I do not have any downsides to zoom besides the pricing.
What problems is the product solving and how is that benefiting you?
Being able to host our seminars virtually


    Banking

Day in the life of a Zoomer

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Easiest way to collaborate while working from home. Ability to share your desktop content and present while not having to be present in the office can save a great deal of time especially when one is on vacation or a business trip and needs to do work in emergencies.
What do you dislike about the product?
Plugin frequently crashes in Outlook whenever updates are provided for either product.
What problems is the product solving and how is that benefiting you?
Collaboration between sites, with users working from home, and connection between teammates in different parts of the office.