Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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A proven way to connect with our team and our clients
What do you like best about the product?
I love all the different ways to use Zoom, like the added features that take our meetings to the next level. Things like screenshare, spotlight, being able to add apps from the marketplace that help with data gathering, efficiency etc, we're able to maximize every meeting to get the mots out of it . We use zoom almost daily!
What do you dislike about the product?
Some settings can have limitations. Some of the apps in the markeplace can be glitchy.
What problems is the product solving and how is that benefiting you?
Zoom is helping us with connectivity, not just as a team, but also connecting with our clients. This is benefiting our company by creating a strong way of developing professional and personal relationships. It's so much better than just a phone call/ We can collabrate, showcase, share...it's an amazing tool.
Zoom especially with Fathom is a game changer for meetings!
What do you like best about the product?
fast and convenient and able to bring multiple folks together quickly
What do you dislike about the product?
sometimes difficult to get screen share to work well....
What problems is the product solving and how is that benefiting you?
group meetings based on folks in many different locations
Simple to use and gets the job done
What do you like best about the product?
Well known, reps are use to it, easy to use, integrates with standard tech stack
What do you dislike about the product?
i have not had any bad experiences with zoom.
What problems is the product solving and how is that benefiting you?
Remote workplace and getting meetings completed
Zoom is user friendly for all!
What do you like best about the product?
I like being able to communicate with business partners easily and readily.
What do you dislike about the product?
Navigating the backend of Zoom rooms is a little trick sometimes.
What problems is the product solving and how is that benefiting you?
Zoom is helping me connect easily with vendors in a convenient manner.
We use zoom for all our meetings and it's solid
What do you like best about the product?
It's very reliable, hardly ever causes a problem for us.
What do you dislike about the product?
I don't see any major downsides. Sometimes it takes a tad long to load or requires login when I'm already logged in.
What problems is the product solving and how is that benefiting you?
We work on a lot of software products where a live screenshare is very hlepful
My favorite platform for virtual meetings
What do you like best about the product?
Zoom has been extremely helpful, especially with all of the improvements over the past couple years. Integration with Gong and other apps has really improved our customer meetings.
What do you dislike about the product?
Nothing I can think of. It's easy to use and customer support has been positive.
What problems is the product solving and how is that benefiting you?
It is making work meetings easier and more efficient, improving our customer service and making us more productive.
Generally reliable, if sometimes glitchy
What do you like best about the product?
Zoom is convenient and basically universal at this point
What do you dislike about the product?
Call quality can vary widely and controls often glitch to the point of being unusable
What problems is the product solving and how is that benefiting you?
It allows for convenient meetings of people spread across the world.
I like Zoom much better than other video conferencing services
What do you like best about the product?
ease of use, recording and funtionality. Love the different things you can do, breakout rooms, virtual background, etc.
What do you dislike about the product?
occasional lag and dropped calls. Also takes time to open up and get into the meeting vs say Google Meet which is instant
What problems is the product solving and how is that benefiting you?
Allows us to meet with more people, more easily schedule and carry out meetings within the company...collaboration much easier
Great for External Meetings
What do you like best about the product?
As someone who manages the Admin side of our account for our organization, I truly enjoy all of the customizable features and protection that you can add to your meetings. While it isn't our internal solution for meetings, Zoom has been working very well for us with setting up External meetings outside of our organization and has been relatively easy to use and incorporate into calendar and email invites.
What do you dislike about the product?
At times, the sheer amount of options can be a bit overwhelming to navigate, especially on a time crunch.
What problems is the product solving and how is that benefiting you?
Zoom works as our solution for external meetings for users outside of our organization.
Integrated Zoom for Telehealth.
What do you like best about the product?
The reliablility and the interopability with Epic EMR
What do you dislike about the product?
The integration does introduce the dependency on the EMR uptime for televisits making a downtime solution a challenge.
What problems is the product solving and how is that benefiting you?
Allows the org to provide an integrated telehealth solution with our EMR. This centralizes the televideo workflows for both users and patients
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