Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Switching from Verizon was the best choice our business made.
What do you like best about the product?
Zoom can be used as a soft phone, it has many other beneficial features; the biggest for us being that zoom WORKS. It actually WORKS, all the time! Very little bugs or software issues, ever. The analytics are fantastic.
What do you dislike about the product?
If I am being honest, not much. The portal (on the Admin side) can be a little tricky and redundant, however once you get the hang of it, it is relatively simple.
What problems is the product solving and how is that benefiting you?
We used to use Verizon for our office phones and it was extremely difficult to capture all calls. Calls would not go through, get dropped, have teriible quality, you name it; a clear and concise call would come through maybe once a day. Zoom has eliminated that problem. Not only do we receive ALL calls now, but we can record and track all analytics in reference to those calls. Zoom has literally changed the way we do business.
Zoom Provides a Great Platform for Online Meetings and More!
What do you like best about the product?
Zoom is always reliable and it seldom experience any glitches! The sales team was fantastic with the inital sale and with a recent upgrade purchase!
What do you dislike about the product?
I have no dislikes with regard to the product. I am a relatively new user and and I am still learning how to use all of the features.
What problems is the product solving and how is that benefiting you?
Our previous video conferencing solution was unreliable and difficult to use. Zoom is very reliable and very easy to use.
Zoom works even when Teams is unstable.
What do you like best about the product?
Easy to use. Easy to set up meetings. Works well across organizations.
What do you dislike about the product?
Wish it was more affordable for small non-profits.
What problems is the product solving and how is that benefiting you?
Many people are not comfortable using Teams for meetings. Zoom has wider name recognition.
Zoom: Empowering Seamless Collaboration and Connectivity
What do you like best about the product?
What I appreciate most about Zoom is how user-friendly it is. I've also found it to be reliable in my experience, with stable connections and few technical issues experienced over my lifetime of using the product. Zoom's variety of features, including screen sharing and whiteboards, also help to make meetings more engaging. Overall, Zoom has become my preferred option for video conferencing.
What do you dislike about the product?
Security remains a major concern, given past data braches and incidents of "Zoom bombing".
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to connect educators with students, helping to facilitate positive students outcomes with cohorots of students spread across the globe.
HR Director
What do you like best about the product?
That it is a stand alone app if you want and very stable video quality. Also integration with calendar
What do you dislike about the product?
The cost in additoina to current products is a little high
What problems is the product solving and how is that benefiting you?
Great quality video conferencing with great screen sharing and comms options
works great, easy to use
What do you like best about the product?
can connect with both internal and external network all within the same platform
What do you dislike about the product?
I feel like I am constantly having to update it.
What problems is the product solving and how is that benefiting you?
a centralized platform to video chat with internal team members and clients.
Zoom is our reliable go to
What do you like best about the product?
Easy to use. Even 'non-technical people' find it easy to use.
What do you dislike about the product?
Account management. I would like to turn off accounts at any time during the year.
What problems is the product solving and how is that benefiting you?
Our business covers four states. It's a great way to stay connected without the cost of travel.
Zoom Review
What do you like best about the product?
It's easy to use and functional for customers and users
What do you dislike about the product?
Some of the reporting is lacking - would love more granularity in the reporting
What problems is the product solving and how is that benefiting you?
Meeting with clients who are in a number of locations
Very user-friendly.
What do you like best about the product?
The consice and convenient interface. Just one click.
What do you dislike about the product?
I haven't found it yet. I've used Webex before. Zoom is much more convenient.
What problems is the product solving and how is that benefiting you?
We have a global team. Zoom meeting is very convenient for me to arrange the meeting with our team in other countries.
Our Business run on Zoom!
What do you like best about the product?
Solid, reliable conferencing. As a remote company we rely on Zoom for all our meetings, standups, and calls.
What do you dislike about the product?
Pricing increases are significant, if you need things like Webinar or expanded meeting capacity things get expensive quickly.
What problems is the product solving and how is that benefiting you?
With employees all around the globe we need meeting tools that are reliable.
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