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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,062 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Isaac J.

The Simple Online Meetings Platform

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
I call this platform 'simple' because it's is very simple to use. It has a very good user friendly interface. Zoom has high quality videos and clear audio that gives us a good meeting experience.

We use Zoom once a week. The customer support is a reliable team, I appreciate it.
What do you dislike about the product?
All we needed for connectivity was Zoom. I haven't seen any dislike to give.
What problems is the product solving and how is that benefiting you?
Their is increase workflow due to the elevated collaboration in our organization.


    AJ's Lifestyle J.

One of the best Video Conferencing Apps

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use and Functionality is very good.
What do you dislike about the product?
Sometimes it gets laggy due to high no. of participants.
What problems is the product solving and how is that benefiting you?
The feature of free video conferencing plus ability to record the conversation is one of the best features.


    Rahul B.

My review of Zoom after 3+ years of usage!

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
I like how Zoom is a one stop shop for all our needs from team chats ,team meetings,file sharing and video conferencing.
Also it's screen sharing features is superb!
What do you dislike about the product?
With Zoom we can connect with people easily...so no dislike!!
What problems is the product solving and how is that benefiting you?
It has helped us to connect with business and beyond!


    Monica. M.

Zoom is a all in one platform for meetings and chat!

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and allows us to set up meetings on the go and share our screens seamlessly.
It saves time since you don't have to run from one physical meeting to another instead you can attend them online.
Lastly it's the best for video conferencing compare with other similar platforms.
What do you dislike about the product?
I have no displeasure with zoom..it is a great platform!
What problems is the product solving and how is that benefiting you?
It has made it possible to have meeting in a day without excess travel.


    Rahul Kumar J.

Best video conferencing platform

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Ease to use, and how they have been improving based on feedback
What do you dislike about the product?
Sometimes it requires higher bandwidth to connect
What problems is the product solving and how is that benefiting you?
To connect with people virtually, working in an organisation where we have people working all around the world it's very beneficial to connect with them with such an ease.


    Higher Education

Zoom a virtual platform to meet

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
The virtual meets make more beneficial and scheduled meetings make more helpful for meetings.The application features are too good to use.
What do you dislike about the product?
There are some network issues and connectivity issues.
What problems is the product solving and how is that benefiting you?
The meetings with more enhanced version of features like screen recording,live messages, emojis for reactions,etc


    Marketing and Advertising

Review of Zoom- status Quo

  • February 11, 2024
  • Review provided by G2

What do you like best about the product?
The AI agent is useful although I don't always have it active, We had a situation where we we spoke on a the zoom before the call and then a transcript/summary was sent to all attendees and they received it as well since then the default is to have it in active so we don't accidently do that again
What do you dislike about the product?
I do not think I have too much to add. I dont often use transcribing so I dont know how it works now. I guess I get signed out less than previously.
What problems is the product solving and how is that benefiting you?
Zoom solved the need for F2F meetings.
Zoom is synced with Calendly so we can create hyper links in emails for schduling


    Luis G.

Zoom in a Hotel

  • February 10, 2024
  • Review provided by G2

What do you like best about the product?
Through Zoom, I am able to catch up with customers via video calls looking for reservations and bookings.
What do you dislike about the product?
Limit video calls to 40 minutes on the freemium version is the only flaw.
What problems is the product solving and how is that benefiting you?
Video, audio and web conferencing.

Real-time file sharing.

Business instant messaging over the internet is also a Boom!


    Beth T.

Easiest platform

  • February 09, 2024
  • Review provided by G2

What do you like best about the product?
Zoom has the best video and audio quality. It is very user-friendly.
What do you dislike about the product?
Takes up quite a bit of bandwidth with screen share
What problems is the product solving and how is that benefiting you?
Co-working with my business partner so we do not have to travel but can collaborate easily


    Brianne R.

Necessary but also enjoyable

  • February 09, 2024
  • Review provided by G2

What do you like best about the product?
In today's work environment, you need to communicate in a digital setting. Zoom makes it enjoyable to do so.
What do you dislike about the product?
It always wants to update just when a meeting is about to start!
What problems is the product solving and how is that benefiting you?
We work remotely, so we use Zoom to meet, collaborate and feel connected. We would not be able to do our jobs in a remote environment without a product like Zoom.