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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,062 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jennifer G.

Good usability but high price

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Since the pandemic, most people are comfortable using Zoom so it's a useful tool for hosting online classes and meetings.
What do you dislike about the product?
They've raised their prices substantially over the years, and we don't use enough of their features to justify the cost.
What problems is the product solving and how is that benefiting you?
Some of our students don't live in the area, so we can host online classes. It's also helpful for team meetings when not everyone can be in the workshop.


    Adity B.

Zoom

  • March 03, 2024
  • Review provided by G2

What do you like best about the product?
My experience has been improved its not just it is easy to access now it functioning also improve
What do you dislike about the product?
I think UX/UI can be little better the so it will be a new configuration /display to users
What problems is the product solving and how is that benefiting you?
Zoom addresses the need for remote communication, making it easier for people to connect and collaborate across different locations. Zoom valuable for virtual meetings,
, and maintaining communication in various professional and personal settings.


    Apparel & Fashion

Zoom - A meeting platform and much more

  • March 03, 2024
  • Review provided by G2

What do you like best about the product?
It can hold many persons unlike google meet which has a limit of around 100 persons. This is the first thing i like personally about zoom. We can make admins and access is easy. It has google calender in it. I frequently use it. Customer support is best in zoom. Ease of implementation and integration is also the best part about zoom.
What do you dislike about the product?
I think the subscription model is the thing i personally dislike about zoom. Many common features must be given to user in free mode. The ease of implementation is not there unlike google meet is easy to use.
What problems is the product solving and how is that benefiting you?
Due to covid, many organizations have shifted to online mode. Also work from home facility is there. So the things like virtual classroom, collaborative whiteboard and screen sharing are awesome features.


    Peter P.

"My Review For Zoom Is An Appreciation"

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
We joined Zoom during COVID-19 and from that day we started working remotely. Our new office became Zoom. It has smooth Connectivity with good quality videos. I like how we can record meetings and share screen.

Zoom has catered well to different needs. Customer support is much responsive.
What do you dislike about the product?
Zoom just needs a strong network to connect smoothly. Otherwise it will have issues if the network is weak.
What problems is the product solving and how is that benefiting you?
We now communicate and do our collaboration online. Zoom is our Office.


    Kavya T.

Video Conference

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use.we can easily join meetings and invite others without any inteerruptions. Plus, it has bestfeatures like sharing screen and splitting into smaller groups for discussions. It's also really dependable, even in big meetings, which makes it a top pick for lots of people.
What do you dislike about the product?
it's security and privacy,
quality issues
network issues
video quality is not good.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of distance by enabling virtual face-to-face communication.
Its flexible scheduling teamwork, saving time and effort. This benefit easy communication,
overcoming scheduling conflicts, and enhancing productivity in group activities.


    Praveen P.

Zooming In: Exploring the Power of Virtual Meetings

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
I like its user-friendly interface, making it easy for both hosts and participants to join and navigate meetings without extensive training and also it has the best security features and improvements
What do you dislike about the product?
It is heavily reliant on stable internet connectivity, and disruptions or poor network conditions can lead to interruptions in meetings or degraded audio and video quality.
What problems is the product solving and how is that benefiting you?
Zoom solves several key problems related to communication and collaboration, benefiting users in various ways like Enhanced Productivity, Cost-Effectiveness and Distance Barrier


    Patrick. J.

Zoom is a comprehensive and reliable choice for video conferencing…!!!

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is stable and reliable in terms of audio and video quality.
It's easy to implement since registration of meetings is just once ..therefore it saves time!
Also i like it's screen sharing feature during video conference.
What do you dislike about the product?
Zoom has solved communications challenges..nothing to dislike towards it!
What problems is the product solving and how is that benefiting you?
It has provided us a platform for virtual meetings,webinars and team collaboration!


    Information Technology and Services

The best tool for collaboration and meetings

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
Having virtual backgrounds. Adding emojis that show up on your picture. Allowing raising of the hand. Blurring background. And of course amazing video and audio quality.
What do you dislike about the product?
Meetings end in 40 mins for standard users. Not able to see who has joined a meeting without joining.
What problems is the product solving and how is that benefiting you?
Zoom helps us conduct our team meetings and conferences with customers. Also with our peers since we work from home allowing brainstorming on solving an issue.


    Amit S.

In this era of remote work and virtual meetings, Zoom truly stands out as a game-changer.

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
"Zoom is one of my favorite applications; the video quality is top-notch and mind-blowing. The resolution is steady and reliable, and the audio quality capabilities are outstanding."

zoom is super easy to use! The way it's set up makes it a breeze to do things like start meetings, join calls, and tweak settings .Zoom goes the extra mile in customer support, ensuring a valuable experience. Their responsive and knowledgeable support team promptly addresses queries through online resources, live chat, or email, instilling confidence and strong user support.The frequency with which I use Zoom speaks volumes about its reliability.

Zoom easily integrates with a wide range of external tools, which maximizes its utility. Its easy integration—whether with calendars, project management software, or other platforms for collaboration—enables a smooth experience.
What do you dislike about the product?
Zoom is a terrific tool overall, but in larger meetings it might be a little difficult to keep everyone interested. It could feel busy on the interface, and it might be difficult to facilitate conversations easily. Furthermore, sporadic network problems could cause minor disruptions to the meeting's flow.

I dislike the application, and one of the biggest issues I've faced is that sometimes, as I'm walking into a meeting, Zoom starts updating by itself. Additionally, group meetings in the free version have time constraints.
What problems is the product solving and how is that benefiting you?
For me, Zoom is an essential tool since it eliminates the headache of travel and in-person meetings. Time is saved, virtual collaboration is made simple, and productivity is increased by enabling smooth communication across geographic boundaries. The easy-to-use software makes meetings less stressful, solves the problems with conventional meetings, and greatly improves my workflow.


    Jazzi F.

Best of the Best Team Collaborative Platform

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
I rank Zoom high for its good services they offer. Zoom has everything we need for communication. Its user interface has many features and easy to use. Zoom keep us updated and on business at all times.

It is easy to navigate. Has strong encryption protocol. Zoom customer care is much supportive.
What do you dislike about the product?
Zoom functions well as intended. I use it daily and I haven't seen dislike yet.
What problems is the product solving and how is that benefiting you?
Zoom has raised our communication to another level. Sharing important data has become more easy.