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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Krishna M.

Effective Client Communication, Needs Better Connectivity

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace offers ease of usage and is very effective for my job profile. It lets me connect to my clientele from anywhere at any time, which is great for supporting them in any way that's helpful. The connectivity helps in better resolution of errors and bugs faced by my clients.
What do you dislike about the product?
Sometimes the connection is lagging, and it should be better on low data.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for connecting with clients daily, providing better connectivity and error resolution. It's easy to use, effective for my job, and lets me support clients anywhere, anytime.


    Information Technology and Services

Outstanding Collaboration Platform with Powerful AI Meeting Tools

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
One of the best and leading meeting platform allowing the users to collaborate, connect and meet with remote team and clientele.
It's a unified platform allowing the users to communicate via video, chat, conduct meetings, collaboration tools like doc sharing and whiteboard features etc.
The paid plan comes with fantasying AI features that can auto summarize and write meeting minutes that can be really beneficial for business meetings.
It's quite user friendly and easy to initiate. Setting up your account literally may not require any technical knowledge if you an email address. There is now limitation on the per day usage. In case of free user subscription your call limited to 40 mins but you can reinitiate the call.
What do you dislike about the product?
Requires good internet bandwidth which can be little challenging if you are belong to those areas with poor network connectivity.
What problems is the product solving and how is that benefiting you?
It solve biggest challenge of collaboration with remote teams or meeting clients. It becomes a synonym of virtual meetings in a business world as it allows everyone to connect remotely avoiding travel time or geographical differences.


    Asghar N.

Effortless Collaboration and Scalability for Hybrid Teams

  • December 06, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes remote collaboration more efficient with its high-quality video, seamless calendar integration, and user-friendly breakout rooms. The platform is dependable and scalable, making it a great choice for hybrid teams working on complex projects across different time zones.
What do you dislike about the product?
While Zoom Workplace provides a range of helpful features, its interface can sometimes appear cluttered, particularly for those who are new to the platform. Certain settings are hidden within menus, which makes it challenging to change preferences quickly. Additionally, occasional glitches during screen sharing or when moving between breakout rooms can interrupt the workflow.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of coordinating remote teams across different time zones. It reduces miscommunication by offering reliable video calls, structured breakout rooms, and integrated scheduling. This has improved our project delivery speed and team alignment, especially in hybrid work environments.


    Alankrita P.

Easy-to-Use, Secure, and Great for Quick Chats

  • December 06, 2025
  • Review provided by G2

What do you like best about the product?
its good easy to use encrypted like the ui design , good for quick chat over vc file sharing channel and all overall good experience
What do you dislike about the product?
UI is bit slow and not that smooth compared to other like slack and team,
What problems is the product solving and how is that benefiting you?
most the meeting are hosted on zooms only UI is good friendly and easy to use, better than teams instant messaging feature is what we like the most


    MadhuSudhan L.

High-Quality Video and Audio with Effortless Setup

  • December 06, 2025
  • Review provided by G2

What do you like best about the product?
It has high quality video and audio, and also very easy to use and it is easy to installation any time, and allows easy connection.
What do you dislike about the product?
I think nothing too much but it has to update time to time, and AI interface required more.
What problems is the product solving and how is that benefiting you?
I think Insufficient collaboration


    Vaibhav P.

Exceptional Virtual Meetings with Crystal-Clear Quality

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
It is one of the best virtual meeting and collaboration solution. I like clear audio and video quality which zoom meetings absolutely offers. The interface is simple and user friendly. I love the screen sharing, breakout rooms and recording feature.
What do you dislike about the product?
One drawback is sometimes there is connectivity issue. Free version has limited features of course
What problems is the product solving and how is that benefiting you?
Remote communication was real problem after covid. At that time we had to stay at home and work. Zoom offered the perfect solution while solving all our problems.


    Tohid S.

Seamless Collaboration with Zoom Workplace

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace mainly for video meetings, online collaboration, and staying connected with my team. I like it most for its smooth, all-in-one collaboration tools. I also enjoy its stable call quality, easy scheduling, and helpful recording feature. The initial setup of Zoom was very easy and quick, and the interface is so simple. It helps me communicate clearly through video calls, share my screen to explain work faster, use chat for quick updates, and collaborate on the whiteboard without needing to meet in person. It saves time, reduces travel, and makes teamwork smooth even when everyone is working remotely. We switched from Google Meet to Zoom because it offers better collaboration and stability.
What do you dislike about the product?
I think Zoom Workplace could improve its performance on weak internet and reduce the 40-minute limit on free meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me communicate clearly through video calls, share my screen to explain work faster, chat for quick updates, and collaborate on the whiteboard without meeting in person. It saves time, reduces travel, and makes remote teamwork smooth.


    Alejandro V.

Ease of use and efficient communication

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
ease of use and adaptability to its user interface, functions and tools for good communication
joint collaboration with other software to provide you with a detailed report of the conversation or administrative meetings
What do you dislike about the product?
the delay when turning on the camera, some devices take a certain amount of time to turn on
What problems is the product solving and how is that benefiting you?
Effective communication and project review with external teams for better fluidity


    Harsha H.

Zoom Solving our Video Conferencing

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
Easy User Interface, Easy to play around and the features are great to like breakout rooms etc.
What do you dislike about the product?
There is nothing specific which i don't like about Zoom everything works well for us apart from the pricing
What problems is the product solving and how is that benefiting you?
Zoom has streamlined our Video conferencing solutions and is most preferred solution/tool for us in our organization


    Lekshmi M.

Effortless Meetings and Teaching with Zoom

  • December 03, 2025
  • Review provided by G2

What do you like best about the product?
ZOOM is very easy to use and it has a very simple interface since i use frequently this.It can be used on every devices like mobile,laptop,tablet at anytime anywhere.It is very helpful in presenting screen while teaching .Real time interaction is also possible.Customer support is also quick and responible.
What do you dislike about the product?
One drawback about zoom is the lmited free plan and need for strong internet.It uses a lot of mobile data and battery.
What problems is the product solving and how is that benefiting you?
zoom help me to avoid the communicationproblems by allowing face to face interaction .It help me to solve the necessities of students and give proper guidance.