Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Unmatched Collaboration with Zoom Workplace
What do you like best about the product?
I like Zoom Workplace for its smooth and reliable collaboration tools, especially video meetings, screen sharing, and the whiteboard. These features make teamwork fast, clear, and easy, even when everyone is working remotely. I also really like Zoom Workplace's stability, easy meeting scheduling, and the recording feature, which makes meetings more convenient. We switched from Google Meet and Microsoft Teams because Zoom Workplace offers better collaboration tools and more stable calls, along with features like the whiteboard and breakout rooms. The setup was very easy, taking only two minutes to install and get started, and everything is simple and intuitive. I would give it a solid 9 out of 10 because it's reliable, easy to use, and offers great collaboration features, so I would definitely recommend it to others.
What do you dislike about the product?
Zoom Workplace works great overall, but it could improve its performance on weaker internet connections. Sometimes video or audio drops when the network isn't stable. Also, the 40-minute limit on the free plan can interrupt longer meetings. A bit more flexibility for free users and better low bandwidth optimization would make it even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and collaboration challenges, making it easy to stay connected. It eliminates constant in-person meetings, saving time, and facilitates organized teamwork with video meetings, screen sharing, and real-time collaboration tools.
Seamless Meetings, Powerful Hybrid Work Tool
What do you like best about the product?
I use Zoom Workplace for meetings, and it really helps in hybrid work. I like that it's seamless and easy to use. The integration of documents and whiteboard options is great. I can use the whiteboard to better explain things in an online meeting just like in a physical one. The setup was reliable and organized, making it easy to access after basic training.
What do you dislike about the product?
Sometimes the app runs slow but mostly good.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings, and it helps in hybrid work. It's seamless, easy to use, with integration, documents, and whiteboard options. I can explain better online using the whiteboard just like in a physical meeting.
All-in-One Collaboration Platform That Boosts Productivity
What do you like best about the product?
It is a one stop solution for all enterprise level needs including meetings, calls, whiteboards, rooms, surveys that help people collaborate better and increase productivity. It also includes mailing and calender to help assist with scheduling.
What do you dislike about the product?
It has security bugs due to which a lot of people including many clients switched away from it hence external collaboration sometimes becomes difficult.
What problems is the product solving and how is that benefiting you?
It is helping employee collaborate better through the platform as it helps in end to end management of meetings, conferences by providing all assitence right from scheduling, mails, invites, task planning, whiteboarding, meeting notes generations, trasncripts, workspace reservation and finally providing great meeting experiences
Seamless App Sync and Effortless Scheduling
What do you like best about the product?
It allows you to sync with other apps in order to show your availability or automatically send through after a meeting.
What do you dislike about the product?
Sometimes when they roll out their updates, the updates don't actually help or can make it run slowly.
What problems is the product solving and how is that benefiting you?
Being able to meet clients virtually instead of in person. This allows us to connect to more people.
Delivers an Outstanding Meeting Experience
What do you like best about the product?
After all, it's all about meeting experience
What do you dislike about the product?
With the time, it turned to contain too many unnecessary and complicated features
What problems is the product solving and how is that benefiting you?
Interaction with customers and colleagues
A Reliable and Comprehensive Collaboration Platform for Modern Teams
What do you like best about the product?
What I like best about Zoom Workplace is its overall reliability and ease of use. The platform is incredibly intuitive, even for non-technical users, and meetings can be joined with just a single click. The video and audio quality are consistently stable, even in environments with average bandwidth. I also appreciate the seamless integration of different tools—chat, meetings, phone, whiteboard, and calendars—into a single unified workspace. This reduces the need to switch between multiple applications and significantly improves productivity. The AI Meeting Assistant is another strong point, providing accurate meeting summaries and action items that save a lot of time during follow-ups.
What do you dislike about the product?
While Zoom Workplace performs very well overall, there are a few areas that could be improved. The desktop client still feels slightly heavy during long sessions, especially when running multiple features like whiteboards and screen sharing simultaneously. Some advanced admin settings are also buried behind several menus, making them harder to find for first-time administrators. Additionally, integrations with certain third-party enterprise tools sometimes require additional configuration steps that aren’t always well documented. Pricing for some add-on features could be more competitive compared to other UCaaS platforms.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows our team to centralize communication and collaboration in one environment. Before adopting it, we relied on several disconnected tools—one for chat, another for video meetings, another for scheduling—which caused fragmentation and lost productivity. With Zoom, everything is unified and synced, which has dramatically reduced wasted time and improved coordination. The AI features help streamline documentation and follow-ups, saving hours each week. Remote and hybrid employees also benefit from reliable video conferencing and screen sharing, ensuring that all team members remain aligned regardless of where they work.
Fast, Clear, and Reliable for Video Calls
What do you like best about the product?
I enjoy Zoom Workplace because it's very fast and very clear. I also find it very easy to use, which is important for my workflow.
What do you dislike about the product?
I didn't mention any significant dislikes about Zoom Workplace. I think it's very good. The only slight issue could be when there is a network problem, but otherwise, it's fine.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace very good for video calls and meetings. It solves connectivity issues and is very fast and clear.
Streamlined Meetings with Seamless Google Integration
What do you like best about the product?
I like that Zoom Workplace can sync with other platforms like Google and integrate into Google Workspace, which is important for keeping the calendar updated so my clients and team can know available times. I appreciate being able to share meeting links easily and that I can get a recording and a report of each meeting. These features are handy for sending meeting notes to clients and ensuring clarity on next steps, helping to avoid any confusion. Capturing meeting details provides a written reference that everyone can rely on.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for remote team meetings without needing to be in the office. I can schedule meetings, share links, and sync with my calendar. It integrates with Google Workspace, allowing easy appointment scheduling and provides meeting recordings and reports for clarity and proof.
Effortless Meetings with User-Friendly Interface
What do you like best about the product?
I like how Zoom Workplace is easy to access and has a user-friendly interface. The quick tools like chat and annotate are helpful, especially in group meetings. Also, the setup of Zoom Workplace was quite easy.
What do you dislike about the product?
After sharing the screen, the toolbar is not able to hide.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me troubleshoot technical issues via screen sharing access.
Connects Teams Globally, Work from Anywhere with Ease
What do you like best about the product?
What I appreciate most about Zoom Workplace is its ability to connect people from all over the world, making it possible to work from anywhere without having to worry about distance.
What do you dislike about the product?
One thing I dislike about Zoom Workplace is the limited amount of time available to users on the free version.
What problems is the product solving and how is that benefiting you?
Zoom allows me to participate in my classes as if I were physically present, making the experience feel very much like being in a real classroom. It also helps me save valuable time, which I can then use to work while continuing my studies.
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