Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
AI-Powered Meeting Summaries and Seamless Collaboration
What do you like best about the product?
Its AI Companion is a major highlight, automatically generating meeting summaries and action items so you can stay fully engaged without worrying about note-taking. The platform bridges the gap between live meetings and deep work through integrated tools like Zoom Docs and Whiteboards, allowing for continuous collaboration before and after calls.
What do you dislike about the product?
Nothing as of now, all working well and good.
What problems is the product solving and how is that benefiting you?
it eliminates the need for manual note-taking through its AI Companion, which automatically creates meeting summaries and tracks action items. It also addresses the challenges of hybrid work by providing tools like workspace reservations and intelligent camera views that bridge the gap between remote and in-office participants. For you, this means significant time savings
Unified Collaboration Platform with Seamless Integration and Reliability
What do you like best about the product?
Zoom Workplace offers a unified platform for meetings, chat, and collaboration with AI-powered productivity tools. It’s reliable, secure, and integrates seamlessly with existing workflows.”
What do you dislike about the product?
oom Workplace can feel overwhelming with too many features for basic users, and its advanced options sometimes require extra training. Additionally, occasional performance issues occur in low-bandwidth environments.”
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of fragmented communication by unifying meetings, chat, and collaboration tools in one platform. This improves productivity, reduces app-switching, and enhances team connectivity.
Seamless Collaboration and Hybrid Work Made Effortless
What do you like best about the product?
By integrating tools like Zoom Docs and Whiteboards, it allows teams to brainstorm and co-edit in real-time without ever switching between different apps. It also optimizes hybrid work through features like workspace reservations and intelligent camera views that bridge the gap between remote and in-office participants.
What do you dislike about the product?
Nothing as of now, everything is going well and good.
What problems is the product solving and how is that benefiting you?
Its AI Companion eliminates the burden of manual note-taking by automatically generating meeting summaries, identifying action items, and even catching you up in real-time if you join a call late. It addresses the challenge of hybrid work by offering tools like workspace reservation and intelligent camera views that make remote and in-office participants feel equally present. The platform also bridges the gap between meetings, allowing you to move seamlessly from a live discussion to collaborative Zoom Docs or Whiteboards without switching tools.
“Consistently great video quality and collaboration with Zoom.”
What do you like best about the product?
The best thing about zoom according to me would definitely include it being very easy to use joining meetings, sharing screens, scheduling meetings, be it anything it requires very minimal effort.
Other than this, a lot of times I have noticed that even if I don’t have a strong internet connection still the video and audio quality stays very much consistent.
Other than this, a lot of times I have noticed that even if I don’t have a strong internet connection still the video and audio quality stays very much consistent.
What do you dislike about the product?
I have noticed battery drainage issue while using Zoom on my laptop a lot and I have also heard some security issues regarding Zoom from my colleagues which made me think twice before using Zoom.
What problems is the product solving and how is that benefiting you?
I very much like Zoom’s clean settings and easy setup, they have also unified calls, meetings, calendar, chat which helps me save a lot of time switching between these.
I have been loving the AI feature as well, it’s been so easy to summarise meetings, follow up drafts and make schedules using the AI feature.
I have been loving the AI feature as well, it’s been so easy to summarise meetings, follow up drafts and make schedules using the AI feature.
Team meetings with Whiteboard and Screen Sharing
What do you like best about the product?
I like how this siftware helps me to connect with my team who work remotel, daily to discuss and startegize. Whiteboard and screen sharing features help me put my ideas in front of them more effectively. It helps a lot and is easy to use.
What do you dislike about the product?
Nothing. It is a good experience till now.
What problems is the product solving and how is that benefiting you?
As we work remotely, we need a tool to connect with each other quickly and daily. This platform does that job very well. It comes with features like Whiteboard and screen sharing which help a lot.
Reliable Communication and Seamless Collaboration with Zoom Workplace
What do you like best about the product?
What I like best about Zoom Workplace is how dependable it is for everyday communication. Meetings run smoothly, audio and video quality stay clear, and collaboration tools like chat and screen sharing work without issues. It makes teamwork easy, whether people are in the office or working remotely.
What do you dislike about the product?
Nothing as of now, all working well and good.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of disconnected communication across teams and locations. It brings meetings, chat, and collaboration into one place, reducing delays and confusion. This helps teams communicate faster, stay aligned, and work more efficiently, especially in remote and hybrid work environments.
Comprehensive Collaboration Hub with Seamless Integrations
What do you like best about the product?
I like how Zoom Workplace naturally blends essential collaboration tools, making communication and meetings feel connected. I also appreciate that it feels like a workplace hub rather than just a meeting tool, built around the flow of work. The integrations are valuable because they don't just add features but bring your tools into the conversation, creating a central place where work happens. It's great that these integrations help reduce app switching, keep conversations anchored to the work itself, and make projects easier to manage. The initial setup was quite easy, especially for teams already familiar with Zoom.
What do you dislike about the product?
Zoom Workplace is powerful and versatile, but that breadth sometimes comes with complexity and noise. With smoother onboarding, smarter defaults, and stronger performance at scale, it could feel even more streamlined and productive.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves information silos, unclear communication trails, lost context between chats and meetings, app overload, and improves coordination in hybrid teams.
Effortless Use and Excellent Quality Across Devices
What do you like best about the product?
very easy to use, video & audio quality is very good, it works fluently on laptops, computers, mobiles
What do you dislike about the product?
Very busy interface, it works slowly & use more battery in olde devices
What problems is the product solving and how is that benefiting you?
Messaging, calling, video calling all are at one single platform
Intuitive Interface and Crystal-Clear Meetings
What do you like best about the product?
IT IS SIMPLE INTUITIVE INTERFACE ONE OF ITS BIGGEST STRENGTH
ITS MAINLY HAVE CLEAR AUDIO AND VIDEO WHICH INCREASES COMMUNICATION AND SMOOTH MEETING EXPERIENCE.
ITS MAINLY HAVE CLEAR AUDIO AND VIDEO WHICH INCREASES COMMUNICATION AND SMOOTH MEETING EXPERIENCE.
What do you dislike about the product?
THE MAIN ISSUE IS CONNECTION PROBLEM AUDIO VIDEO DROPS.
VIDEO QUALITY ISSUE FREQUENTLY OCCURS.
ITS STRONGLY DEPENDENT ON STRONG INTERNET CONNECTION.
VIDEO QUALITY ISSUE FREQUENTLY OCCURS.
ITS STRONGLY DEPENDENT ON STRONG INTERNET CONNECTION.
What problems is the product solving and how is that benefiting you?
COMPLEX AND CLUTTERED COLLOBORATION TOOLS WHICH ONE UNIFIED PLATFORM MEANS IT COMBINES CHATS,MAILS,CALENDER ETC.
POOR COMMUNICATION QUALITY IN VIRTUAL MEETINGS WHICH SOLVE BY ZOOM WORKPLACE PRAISES ZOOM FOR CLEAR AUDIO AND VIDEO PERFORMANCE.
POOR COMMUNICATION QUALITY IN VIRTUAL MEETINGS WHICH SOLVE BY ZOOM WORKPLACE PRAISES ZOOM FOR CLEAR AUDIO AND VIDEO PERFORMANCE.
Seamless Integration with High-Quality Video and Room for Improvement
What do you like best about the product?
I use Zoom Workplace mainly for video meetings, team chats, screen sharing, and collaborating with colleagues in one unified workspace. Zoom Workplace solves the problem of juggling multiple separate tools by combining video meetings, messaging, file sharing, and collaboration in one place, making it easier to stay connected and productive. What I like most about Zoom Workplace is its reliable, high-quality video conferencing with easy screen sharing and seamless integration with persistent chat and file sharing, so I can switch between calls and team discussions without losing context. The initial setup of Zoom Workplace was very easy.
What do you dislike about the product?
I feel like the workspace organization and advanced collaboration features of Zoom Workplace can be less intuitive or polished compared with dedicated project management or chat apps. This sometimes makes it harder to keep conversations and work neatly structured.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of juggling multiple tools by combining video meetings, messaging, file sharing, and collaboration, making it easier to stay connected and productive. I like its reliable, high-quality video conferencing and seamless integration with team discussions.
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