Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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IT Manager, Global Infrastructure Services
What do you like best about the product?
The flexibility and depth of the products flexibility and infrastructure/cloud monitoring needs
What do you dislike about the product?
a significantly higher cost of the product and ability to monitor network devices like SolarWinds does. The network team moved off LM and moved back to SolarWinds(twice decided to do this under two team leads)
What problems is the product solving and how is that benefiting you?
The LM team helped our teams setup standards and basics for monitoring and then tuned the App alerts to the Dev teams to self manage. excellent experience and partnership with account management and support.
Great to focus on roadmaps and alignment of the product with the goals of our business/needs
Great to focus on roadmaps and alignment of the product with the goals of our business/needs
Recommendations to others considering the product:
Set goals and defined company standards, groups (infrastructure and devops/Dev) and the workflows for all monitoring, alerting and tuning processes
Fabulous partnership with the Account Manager(Marikate L is great) and support teams.
Fabulous partnership with the Account Manager(Marikate L is great) and support teams.
Great monitoring platform
What do you like best about the product?
Easy to use cloud based monitoring platform. Monitors most devices with minimum setup. Good reporting and integration options. Great UI
What do you dislike about the product?
We could use a few more decided supported. We’ve got a few NetApp sans that aren’t supported and a couple of network devices.
What problems is the product solving and how is that benefiting you?
We’ve been able to solve our up down and performing monitoring problems with this one tool.
Recommendations to others considering the product:
Great platform give it a try
LogicMonitor
What do you like best about the product?
Flexibility, No agents, Reporting and SaaS solution. I like the straightforward pricing model. Ease of use and deployment. The role based permissions is also very beneficial to our organization. Putting devices in SDT mode allows us to monitor SLAs and not affect statistics due to planned changes within the environment. I am happy LogicMonitor has recently added LM Logs to capture and analysis log files. This was a weakness in the product that has been fixed with the addition of this tool. The LM Config is a very useful feature to backup, store and identify changes to networking devices. The ease to restore these files is fantastic. I also like the side by side comparison of the networking configurations. It allows you to easily spot the changes and make the appropriate fixes quickly.
What do you dislike about the product?
Collectors should handle more devices per collector. Additional reporting would be beneficial. Cloud monitoring could be more robust. LogicMonitor has made great strides in this department however there is more to develop in comparison to some of its competitors. Application monitoring can be enhanced, but in all fairness it's not an Application Performance Monitoring tool. As a service provider, i don't like that we can't tie in multiple SSO / SIML / AD architectures for simple login into the LogicMonitor portal for our customers. This would be a welcome enhancement.
What problems is the product solving and how is that benefiting you?
Monitoring customers networks, systems, and voice systems. We have been utilizing the synthetic transactions capabilities to proactively monitor and test websites and applications. Better visibility into applications, and systems. We have realized significant benefits with deploying a single toolset to monitor environments. We have decommissioned several tools and saved significant money in the process.
Recommendations to others considering the product:
I would seriously look at LogicMonitor as it is a great product and company.
Great product!
What do you like best about the product?
I like having detailed historical data on all devices, especially switch configuration change/comparisons!
What do you dislike about the product?
There isn't anything that I dislike but I do wish that I could filter for a particular datasource, datasource group or instance and then click on a folder to view just the filtered graph across all resources in the selected folder.
What problems is the product solving and how is that benefiting you?
We are alerted on everything from offline network devices to failed hard drives to latency to a website.
Great Monitoring Product
What do you like best about the product?
Easy to setup and use monitoring product. Monitors almost everything in our data center with minimal setup required.
What do you dislike about the product?
There are a few devices that aren't monitored in detail, a couple of our SANs, etc. But even for those we can do basic up/down monitoring so at least we have something.
What problems is the product solving and how is that benefiting you?
It gives us a good overview of performance and uptime.
Our Go-to Tool For Monitoring and Troubleshooting IT Infrastructure
What do you like best about the product?
Time-series graphs with the ability to zoom in. Out-of-the box functionality is tremendous. We can point it at a device and start getting useful data immediately. The cloud interface and reliability of the product are awesome.
What do you dislike about the product?
I was upset when they released configuration management as an expensive extra feature. The contract negotiation process is painful, with LogicMonitor attempting to raise prices way above what's justified.
What problems is the product solving and how is that benefiting you?
We are able to quickly diagnose network issues and complete root-cause-analysis in a fraction of the time it took before LogicMonitor.
Recommendations to others considering the product:
Invest the time to create useful dashboards. The data is great, but dashboards are where LogicMonitor really shines day-to-day.
Great highly customizable platform
What do you like best about the product?
I like that the platform has tons of capability out of the box. If more sophisticated monitoring is required, the platform can be completely customized to accomplish the exact requirement.
What do you dislike about the product?
I dislike that the platform does not natively support cascading alerts, but I've heard from the the team that they are working on adding this feature and that it is planned in a future release.
What problems is the product solving and how is that benefiting you?
With the ability to completely customize the product, I've been able to uncover issues and reduce noise by tailoring alerts and monitoring to each specific need. This has given clients and IT support insight in to many issues and potential issues.
Recommendations to others considering the product:
Give the platform a try. It's feature filled and can easily be customized to suit the needs of your company, or the company you're implementing it for.
Useful and convenient
What do you like best about the product?
Ease of implementation. Most aspects worked out of the box vary few aspects needed any kind of custom work.
What do you dislike about the product?
Setup and maintenance on the current version of the UI bulk actions are difficult if possible.
What problems is the product solving and how is that benefiting you?
Having 1 System Administrator with a primarily on-site environment including 2 Exchange servers. Monitoring and management becomes a full time job. With LogicMonitor i am able to shift most of monitoring to LogicMonitor allowing myself and team to work on projects and new implementations.
easy of setup and use
What do you like best about the product?
the ease of adding systems and auto discovery of asset. start collecting data as soon as they are discovered
What do you dislike about the product?
datasource updates that will overwrite customization unless Datasource is cloned
What problems is the product solving and how is that benefiting you?
systems usage, availability and problem solving
Recommendations to others considering the product:
give LM a try.
Awesome product.
What do you like best about the product?
I really like LogicMonitor because i do not have to implement a lot of servers on premises or install agents on my monitored devices. I also love that once I add devices to LogicMonitor, it automatically starts monitoring all metrics on the devices that can be monitored. Another benefit is the very large list of third parties that we can integrate into LogicMonitor.
What do you dislike about the product?
There is very little I dislike about LogicMonitor. One of the things missing that I would like to see would be the ability to run scripts after an alert is received (like for starting windows services).
What problems is the product solving and how is that benefiting you?
It has made device management so much easier and has really helped make us aware of potential application issues and incidents.
Recommendations to others considering the product:
Review the features, documentation, and third party integrations on the LogicMonitor site to see all the awesome things it can do.
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