What do you like best about the product?

I like the multiple device type support that browser stack is offering

What do you dislike about the product?

Customer support is not upto mark and the pricing is also way too far than that of expected

What problems is the product solving and how is that benefiting you?

It resolved the challenges of maintaining physical devices when comes to compatiblity check across devices

What do you like best about the product?

BrowserStack is an outstanding platform for cross-browser and cross-device testing. It allows developers and QA teams to instantly test websites and applications across thousands of real devices, operating systems, and browsers without needing to maintain a complex in-house lab.

The biggest advantage is its real device cloud—unlike emulators or simulators, you’re testing on actual devices, which gives far more accurate results. The performance is smooth, setup is quick, and the platform integrates seamlessly with popular CI/CD tools like Jenkins, GitHub Actions, and CircleCI.

I especially appreciate the Live Testing feature for quick manual checks and the Automate functionality for running Selenium, Cypress, and Playwright test suites at scale. The debugging tools (screenshots, logs, video recordings, network traffic capture) make identifying and resolving issues much faster.

What do you dislike about the product?

One major drawback is performance—sessions can be slow, with noticeable lag during live testing, especially on older devices. This makes it frustrating to debug UI issues in real time.

What problems is the product solving and how is that benefiting you?

Ability to run tests across various devices and platforms is a big plus.

What do you like best about the product?

i use app live and the availability of devices is good, the location and time zones changing has been very helpfull for my team

What do you dislike about the product?

you need a really good laptop to run BS correctly

What problems is the product solving and how is that benefiting you?

We have a few mobile apps and the app live product has helped us with the "device farm"

What do you like best about the product?

One of the things that impressed me most was the accuracy when generating steps and assigning them priorities and being able to integrate it with Jira

What do you dislike about the product?

I am worried about not being able to integrate it in the future with case and defect tracking tools such as ALM, which is still mandatory in many companies as easily as Jira tickets.

What problems is the product solving and how is that benefiting you?

Fast case generation and the ability to import and export cases

What do you like best about the product?

BrowserStack has become an essential part of our QA process. It improved both coverage and efficiency and the time to validation is less.

What do you dislike about the product?

While BrowserStack is a good platform, there are a few areas that could be better. Sometimes, the log section are disconnected and price also slightly higher.

What problems is the product solving and how is that benefiting you?

The physical device is not required and making the cross device and cross browser testing in efficient and easy way.

What do you like best about the product?

I really like how BrowserStack makes it simple to test on different devices and browsers instantly. It’s user-friendly and very convenient

What do you dislike about the product?

Sometimes the session speed can feel a bit slow, especially on heavy websites, but overall the experience is smooth

What problems is the product solving and how is that benefiting you?

It makes cross-browser and cross-device testing simple, saving us time and improving release quality

What do you like best about the product?

As a tester, I can run simultaneous tests on multiple devices and browsers, reducing manual effort and speeding up releases. Testing is done on real devices and browsers, not just emulators, so results are highly reliable and any device-specific issues can be caught before release. BrowserStack provides access to 20,000+ device-browser combinations, including the newest versions, ensuring wide coverage for cross-browser and cross-device compatibility.

What do you dislike about the product?

Pricing is often considered expensive for individuals, small teams, or startups—especially as more parallel sessions or users are added. Test environments are mostly pre-configured, restricting deeper customization of device settings, OS configurations, hardware setups, or advanced network parameters.

What problems is the product solving and how is that benefiting you?

Websites and apps behave differently across browsers and devices. BrowserStack offers comprehensive access to thousands of combinations, solving the issue of fragmented user experiences and missed compatibility bugs

What do you like best about the product?

everything at one place .Ease of use and support

What do you dislike about the product?

i don't have any dislike to mention here

What problems is the product solving and how is that benefiting you?

automating

What do you like best about the product?

Easy cross browser testing with real devices and percy integrates makes visual regression testing very simple and reliable

What do you dislike about the product?

not sure , looks like it would be bit pricy

What problems is the product solving and how is that benefiting you?

BrowserStack can help us improve and streamline visual testing , making it more efficient and reliable

What do you like best about the product?

✅ Real Device Cloud Infrastructure

BrowserStack operates with 3,500+ real desktop and mobile browser combinations across 30,000+ physical devices. The platform maintains real Android and iOS devices including iPhone, iPad, Samsung, Google Pixel, OnePlus, Motorola, Xiaomi, Huawei, and Vivo models. The real device testing capability delivers more accurate results compared to emulator-based solutions.


✅ Browser Coverage and Version Management

The platform supports comprehensive browser testing across Edge, Safari, Firefox, Chrome, Opera, Internet Explorer, and Yandex browsers. Version coverage spans from legacy systems like Windows XP to current Windows 11, and from macOS Snow Leopard to Sonoma. Day-0 device availability ensures access to newly launched devices immediately upon market release.


✅ Development Environment Integration

Local and staging environment testing capabilities function seamlessly behind firewalls, proxies, and internal networks without configuration requirements. The platform integrates with CI/CD pipelines including Jenkins, Travis CI, and CircleCI for automated testing workflows. DevTools integration provides real-time debugging capabilities with element inspection and network request monitoring.


✅ Advanced Testing Features

Multi-device testing supports simultaneous execution across four real devices for accelerated cross-browser validation. Network profile simulation includes Edge, 2G, 3G, 4G, and custom bandwidth configurations for performance testing under various connectivity conditions. Payment workflow testing incorporates Google Pay and Apple Pay functionality for secure transaction validation.


✅ Security and Compliance Infrastructure

Factory reset protocols ensure pristine device states after each testing session. Physical SIM integration enables OTP-based authentication and password reset workflow testing. WCAG compliance testing includes screen reader compatibility, dark mode validation, and accessibility feature verification.


✅ Analytics and Reporting Capabilities

Test session analytics provide actionable insights into testing coverage, frequency metrics, and historical performance data. Integration capabilities with Jira, Azure DevOps, Trello, Slack, and GitHub streamline bug reporting workflows. Screenshot annotation tools and detailed session recordings facilitate comprehensive issue documentation.

What do you dislike about the product?

The platform stability has been remarkably solid, with minimal service interruptions affecting our testing workflows

What problems is the product solving and how is that benefiting you?

BrowserStack fundamentally transformed how we approach cross-platform compatibility testing. Before implementing this solution, we struggled with maintaining an adequate physical device inventory that could cover the breadth of browsers and operating systems our users actually utilize.

The constant hardware upgrades, device maintenance, and storage requirements created both financial strain and logistical complexity that diverted resources from core development activities.

The transition to BrowserStack’s cloud infrastructure eliminated these operational headaches entirely. Now we access thousands of device configurations instantly, without worrying about hardware failures, software updates, or physical space constraints. This shift proved particularly valuable during remote work periods when physical device sharing became impractical.

Our quality assurance process became significantly more thorough and systematic. Previously, we’d test on whatever devices team members personally owned, which created obvious coverage gaps. BrowserStack enabled us to validate applications across comprehensive browser matrices, including legacy versions that remained important for specific user segments but were impractical to maintain physically.

The real-time debugging capabilities revolutionized our issue resolution approach. Instead of attempting to reproduce problems locally and hoping they manifested similarly, we can now debug directly on the actual devices and browser versions where issues occur. This direct access reduced the investigation time for platform-specific bugs dramatically and improved communication between development and QA teams.

Integration with our CI/CD pipeline created automated compatibility validation that catches regressions immediately. Every code commit triggers testing across our core supported platforms, ensuring we identify compatibility issues before they reach production environments. This proactive approach replaced our previous reactive bug-fixing methodology and significantly improved release confidence.

The cost optimization extended beyond obvious hardware savings. Team productivity increased substantially since testing resources became immediately accessible without setup delays. Geographic testing capabilities enabled us to validate location-specific features and performance characteristics without establishing multiple regional testing environments or coordinating with international team members.