BrowserStack
BrowserStackExternal reviews
2,464 reviews
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Reliable Cross-Browser Testing with Minor Performance Hiccups
What do you like best about the product?
BrowserStack provides a robust and user-friendly platform for testing websites and applications across a wide variety of devices and browsers. The service is highly reliable and fast, which makes it effortless to test our sites and apps on numerous device and browser combinations. Its integration with automation tools such as Selenium and Appium is another significant advantage, helping us save both time and effort during our testing workflows.
What do you dislike about the product?
BrowserStack is a highly useful platform for testing; however, there are a few drawbacks. When multiple users are testing simultaneously, certain devices or sessions may become somewhat slow, which can interrupt the testing process.
What problems is the product solving and how is that benefiting you?
BrowserStack simplifies the process of testing websites and apps across a wide range of phones, browsers, and devices, eliminating the need to purchase any hardware. It allows you to test your website on various phones and browsers all in one convenient location. As a result, our team collaborates more efficiently since everyone follows the same testing process, and overall, we are able to release our product faster than before.
Revolutionized Our Device Testing Process
What do you like best about the product?
I mainly use BrowserStack for testing my web application, and I absolutely love that I no longer need to purchase physical devices, as BrowserStack provides a wide range of virtual devices that perform like real ones. This feature has made the process much more cost-effective and efficient for me. I can test my applications on a wide range of devices and operating systems, including Windows and Mac, and more than 2,000 web devices. For mobile applications, I can use Android and iOS devices, again with over 2,000 virtual devices that emulate real devices perfectly. Another highly valuable feature is the ability to conduct testing in local environments, allowing me to ensure everything is functioning correctly before releasing the product to the main production environment. Furthermore, the initial setup of BrowserStack was super easy, even for a non-technical person, which made integrating it into my workflow incredibly smooth.
What do you dislike about the product?
I feel that the trial period provided by BrowserStack should be longer, as the current duration feels insufficient for thorough testing and evaluation of the tool. Additionally, I experienced occasional delays where it takes longer than expected to load browsers, which disrupts my testing process and efficiency.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test my web applications on a wide range of devices and operating systems without purchasing physical devices. It offers over 2000+ virtual devices for comprehensive testing, allowing me to test in local environments before release.
Essential DevTool for Seamless Testing and Collaboration
What do you like best about the product?
Full DevTools, easy HAR capture, video and screenshot recording, and a sticky session URL that I drop straight into Jira. Secure tunnel to feature branches behind VPN, I can flip geolocation, time zone, and throttle to 3G to mimic real users.
Responsive sanity checks.
Quick viewport swaps/device presets catch CSS breakpoints and font fallback issues early.
Low-friction repros for support. PMs/agents open the same session link and see exactly what I saw, no “can’t reproduce” loop.
Responsive sanity checks.
Quick viewport swaps/device presets catch CSS breakpoints and font fallback issues early.
Low-friction repros for support. PMs/agents open the same session link and see exactly what I saw, no “can’t reproduce” loop.
What do you dislike about the product?
Clipboard/keyboard quirks when switching between host and remote browser. Tunnel edge cases under strict corporate proxies
What problems is the product solving and how is that benefiting you?
Exact OS+browser with video/HAR turns vague UI tickets into actionable bugs in minutes. Broader coverage without lab ops, No patching images/VMs, more time for scenarios, less for infrastructure. Real-world validation early, locale/RTL, time-zone, and throttled-network checks reduce “works on my machine” escapes.
Effortless Mobile Testing with Powerful Automation and Seamless Evidence Capture
What do you like best about the product?
App Live makes repros trivial. Upload APK/IPA, pick the exact device/OS, and capture video + screenshots + logcat/syslog in one link, perfect for crisp Jira tickets.
Evidence in one place. Session URLs bundle video, network/HAR, device metadata, and WebView console logs, no tool-hopping. The tunnel hits feature-branch APIs behind VPN, we toggle locale/RTL, timezone, geolocation, and 3G/4G/offline profiles to mimic real users.
App Automate scales fast. We shard Appium suites across ~30 real devices (e.g., Pixel 8, iPhone 13), tag by branch/commit, and finish PR gates in ~15 minutes instead of ~60.
Evidence in one place. Session URLs bundle video, network/HAR, device metadata, and WebView console logs, no tool-hopping. The tunnel hits feature-branch APIs behind VPN, we toggle locale/RTL, timezone, geolocation, and 3G/4G/offline profiles to mimic real users.
App Automate scales fast. We shard Appium suites across ~30 real devices (e.g., Pixel 8, iPhone 13), tag by branch/commit, and finish PR gates in ~15 minutes instead of ~60.
What do you dislike about the product?
Peak-time queues on popular iPhones, making cold starts slower than simulators. iOS signing quirks (entitlements/universal links) can stall first-time setup.
What problems is the product solving and how is that benefiting you?
Real devices/OS combos surface emulator-only misses, “works on my machine” escapes dropped ~30–40%. Faster, trustable CI signal - Parallel App Automate cuts PR loop to ~15 minutes with artifacts that speed triage/MTTR by ~60–70%. Reproducible edge cases which means deep links, SSO, RTL, and throttled-network bugs are provable in App Live in minutes, not days.
Outstanding Test Reporting and Analytics
What do you like best about the product?
Test reporting & Analytics (BS testObservability)
What do you dislike about the product?
Nothing to say
Slight negative - Session has a default timeout of 2 hours. Failing the test without informing the end user
Slight negative - Session has a default timeout of 2 hours. Failing the test without informing the end user
What problems is the product solving and how is that benefiting you?
Device coverage
Automation Dashboard and App Automate Make Testing Effortless
What do you like best about the product?
Automation Dashboard & App Automate for mobile automation
What do you dislike about the product?
Not feel any issue with browser stack for mobile app
What problems is the product solving and how is that benefiting you?
Quick integration with mobile apps
Easy access for automation dashboard
Easy access for automation dashboard
Excellent Performance and Effortless Accessibility
What do you like best about the product?
Easily accessible device & performance is very good
Fanstaic topics for App automate
Fanstaic topics for App automate
What do you dislike about the product?
I don't feel any issues with Broserstack
What problems is the product solving and how is that benefiting you?
Easily acceesssible & Automation dashboard
App Automate Supercharges Testing Speed and Visibility
What do you like best about the product?
App Automate scales my PRs, not my stress. We shard our Appium suite across ~30 devices in parallel. A smoke pack that used to take ~55 minutes now lands in ~14–16 with a clear build status and per-session artifacts. Tunnels for real backends. The secure local tunnel lets test builds hit feature-branch APIs behind VPN, great for pre-merge validation without staging deploys. Geolocation/timezone + network profiles (3G/4G/offline) are handy for edge cases.
Solid session evidence. Every run gets one canonical URL with video, device info, console/network logs, and app/device logs—perfect for tickets and vendor escalations. Framework-friendly. App Automate plays nicely with Appium + GitHub Actions, tagging builds by branch/PR keeps history tidy and makes flaky test hunts less painful.
Console logs from embedded WebViews show JS errors alongside native logs; I don’t have to hop through multiple tools to prove where the bug lives.
Solid session evidence. Every run gets one canonical URL with video, device info, console/network logs, and app/device logs—perfect for tickets and vendor escalations. Framework-friendly. App Automate plays nicely with Appium + GitHub Actions, tagging builds by branch/PR keeps history tidy and makes flaky test hunts less painful.
Console logs from embedded WebViews show JS errors alongside native logs; I don’t have to hop through multiple tools to prove where the bug lives.
What do you dislike about the product?
Peak-time queues on popular iPhones. Real devices can line up, cold starts aren’t simulator-fast. iOS signing quirks. Resigning IPAs for real devices occasionally trips on entitlements, fixable, but it eats time during setup. Tunnel fragility on long runs. Corporate proxies sometimes need custom flags, and very long sessions can drop if the network hiccups.
What problems is the product solving and how is that benefiting you?
Device coverage without a device lab. We went from ~8 to ~40 meaningful Android/iOS combos per release. “Works on my emulator” bugs dropped ~30% over two quarters. Faster, trustable CI signal. Parallel App Automate runs cut the PR feedback loop from ~1 hour to ~15 minutes, and every failure ships with video + logs, so triage is measured in minutes, not meetings. Reproducible edge cases. Last week we caught a deep-link crash on Android 14 only when the device language was Arabic and the network was throttled, App Live made that a two-minute repro instead of a day of guessing. Lower ops overhead. No buying/patching phones, no USB hubs, no lab maintenance. The team spends time on scenarios instead of infrastructure.
Video Playback Makes Test Debugging Effortless
What do you like best about the product?
What I found most helpful is the ability to watch video playback of automated test executions. This feature makes it easy to pinpoint exactly what went wrong and where in the app the issue occurred.
What do you dislike about the product?
I find the new dashboard somewhat confusing.
What problems is the product solving and how is that benefiting you?
Parallel Execution
wide range of device coverage
Video Playback
Logs for debugging
wide range of device coverage
Video Playback
Logs for debugging
Device Availability and Matrix Make It Stand Out
What do you like best about the product?
Device availability and good device matrix
What do you dislike about the product?
Some times the devices are slow or the server hosted is not responding
What problems is the product solving and how is that benefiting you?
Browserstack addresses the challenge of acquiring and maintaining numerous physical devices. Additionally, it enables us to run overnight jobs on cloud-based devices, which has been very helpful.
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