BrowserStack

What do you like best about the product?

BrowserStack provides a robust and user-friendly platform for testing websites and applications across a wide variety of devices and browsers. The service is highly reliable and fast, which makes it effortless to test our sites and apps on numerous device and browser combinations. Its integration with automation tools such as Selenium and Appium is another significant advantage, helping us save both time and effort during our testing workflows.

What do you dislike about the product?

BrowserStack is a highly useful platform for testing; however, there are a few drawbacks. When multiple users are testing simultaneously, certain devices or sessions may become somewhat slow, which can interrupt the testing process.

What problems is the product solving and how is that benefiting you?

BrowserStack simplifies the process of testing websites and apps across a wide range of phones, browsers, and devices, eliminating the need to purchase any hardware. It allows you to test your website on various phones and browsers all in one convenient location. As a result, our team collaborates more efficiently since everyone follows the same testing process, and overall, we are able to release our product faster than before.

What do you like best about the product?

I mainly use BrowserStack for testing my web application, and I absolutely love that I no longer need to purchase physical devices, as BrowserStack provides a wide range of virtual devices that perform like real ones. This feature has made the process much more cost-effective and efficient for me. I can test my applications on a wide range of devices and operating systems, including Windows and Mac, and more than 2,000 web devices. For mobile applications, I can use Android and iOS devices, again with over 2,000 virtual devices that emulate real devices perfectly. Another highly valuable feature is the ability to conduct testing in local environments, allowing me to ensure everything is functioning correctly before releasing the product to the main production environment. Furthermore, the initial setup of BrowserStack was super easy, even for a non-technical person, which made integrating it into my workflow incredibly smooth.

What do you dislike about the product?

I feel that the trial period provided by BrowserStack should be longer, as the current duration feels insufficient for thorough testing and evaluation of the tool. Additionally, I experienced occasional delays where it takes longer than expected to load browsers, which disrupts my testing process and efficiency.

What problems is the product solving and how is that benefiting you?

I use BrowserStack to test my web applications on a wide range of devices and operating systems without purchasing physical devices. It offers over 2000+ virtual devices for comprehensive testing, allowing me to test in local environments before release.

What do you like best about the product?

Full DevTools, easy HAR capture, video and screenshot recording, and a sticky session URL that I drop straight into Jira. Secure tunnel to feature branches behind VPN, I can flip geolocation, time zone, and throttle to 3G to mimic real users.
Responsive sanity checks.
Quick viewport swaps/device presets catch CSS breakpoints and font fallback issues early.
Low-friction repros for support. PMs/agents open the same session link and see exactly what I saw, no “can’t reproduce” loop.

What do you dislike about the product?

Clipboard/keyboard quirks when switching between host and remote browser. Tunnel edge cases under strict corporate proxies

What problems is the product solving and how is that benefiting you?

Exact OS+browser with video/HAR turns vague UI tickets into actionable bugs in minutes. Broader coverage without lab ops, No patching images/VMs, more time for scenarios, less for infrastructure. Real-world validation early, locale/RTL, time-zone, and throttled-network checks reduce “works on my machine” escapes.

What do you like best about the product?

App Live makes repros trivial. Upload APK/IPA, pick the exact device/OS, and capture video + screenshots + logcat/syslog in one link, perfect for crisp Jira tickets.
Evidence in one place. Session URLs bundle video, network/HAR, device metadata, and WebView console logs, no tool-hopping. The tunnel hits feature-branch APIs behind VPN, we toggle locale/RTL, timezone, geolocation, and 3G/4G/offline profiles to mimic real users.
App Automate scales fast. We shard Appium suites across ~30 real devices (e.g., Pixel 8, iPhone 13), tag by branch/commit, and finish PR gates in ~15 minutes instead of ~60.

What do you dislike about the product?

Peak-time queues on popular iPhones, making cold starts slower than simulators. iOS signing quirks (entitlements/universal links) can stall first-time setup.

What problems is the product solving and how is that benefiting you?

Real devices/OS combos surface emulator-only misses, “works on my machine” escapes dropped ~30–40%. Faster, trustable CI signal - Parallel App Automate cuts PR loop to ~15 minutes with artifacts that speed triage/MTTR by ~60–70%. Reproducible edge cases which means deep links, SSO, RTL, and throttled-network bugs are provable in App Live in minutes, not days.

What do you like best about the product?

Test reporting & Analytics (BS testObservability)

What do you dislike about the product?

Nothing to say
Slight negative - Session has a default timeout of 2 hours. Failing the test without informing the end user

What problems is the product solving and how is that benefiting you?

Device coverage