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BrowserStack

BrowserStack

Reviews from AWS customer

5 AWS reviews

External reviews

2,599 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sudip D.

Effortless Parallel Testing and Secure Environment Access

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
1. Eliminates the headache of device fragmentation.
2. Enable parallel testing for faster execution.
3. Offers a secure tunnel for testing the local and staging environments.
4. Ease to use & quick setup.
5. Ease integration with other environments.
What do you dislike about the product?
1. Pricing can feel steep for a smaller team.
2. Occasional performance lag during heavy load.
3. Limited pay-as-you-go options.
What problems is the product solving and how is that benefiting you?
1. BrowserStack removes the need for physical device labs by offering real-device testing in the cloud.
2. It speeds up releases through parallel automation and AI-powered debugging.
3. Ensure higher quality and compliance with visual and accessibility standards.


    Rio G.

Streamlines Real Device Testing (With Some Frustrations)

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
What Works Really Well:

1. The idle warning system is brilliant - Before my session times out, I get a clear warning with a countdown timer. That ticking clock sound effect genuinely creates urgency and has saved me from losing sessions multiple times. It's both functional and effective!
2. Extensive real device coverage - The range of actual devices available is impressive. Being able to test on real hardware rather than just emulators catches issues that simulators miss, especially around touch gestures, performance, and device-specific bugs.
3. App installation flexibility - Multiple options to install apps (via Play Store, upload APK, or URL) makes testing different build versions straightforward and accommodates various workflow needs.
4. Session recording and debugging tools - The built-in video recording are essential for bug documentation. I can capture exactly what happened during a defect scenario.
What do you dislike about the product?
The Challenging Parts:
1. Google Play Store login flow has a recurring glitch - When testing apps that require Google sign-in through the Play Store, the session often resets during authentication. I'll be in the middle of logging in, and suddenly I'm back at an empty email field, forcing me to re-enter my credentials. This disrupts my testing flow significantly.
2. 10-minute idle timeout feels too restrictive - The maximum idle limit kicks in after just 10 minutes. As a QA professional reviewing test cases, taking screenshots, or documenting bugs, I often need more buffer time. I'm not sure if this varies by plan, but a 15-20 minute window would be more practical.
3. Unexpected session terminations - Sessions occasionally disconnect without warning, possibly due to internet connectivity issues on either end. When this happens, I lose my testing progress and have to restart the entire setup.
4. Limited concurrent sessions - I can't run multiple App Live sessions across different browsers simultaneously, which would really speed up my cross-device testing. Not sure if higher-tier plans offer this, but it would be a game-changer.
5. Initial device loading time - Some devices take 2-3 minutes to initialize, which adds up when you're testing across multiple configurations in a day.
What problems is the product solving and how is that benefiting you?
BrowserStack App Live solves several critical challenges I face as a QA Analyst:
1. Device accessibility without the hardware investment. I don't have physical access to dozens of different mobile devices, and my company can't justify purchasing every Android and iOS variant we need to test against. BrowserStack gives me instant access to real devices across different manufacturers, OS versions, and screen sizes, eliminating the need for an expensive device lab.
2. Testing on actual user environments. Emulators and simulators don't always replicate real-world behavior accurately. I've caught device-specific bugs, performance issues, and UI rendering problems on BrowserStack that would never appear in an emulator. This means we ship more reliable apps to actual users.
3. Remote work flexibility. As a working parent with a demanding schedule, being able to access any device from anywhere is invaluable. I don't need to be in an office with a physical device lab to do thorough mobile testing.


    Pratyush N.

Instant Device Access and Realistic Testing Experience

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
1. The ability to jump into any device or browser in seconds is honestly the biggest advantage. I don’t wait for emulators to boot or hunt for physical devices.
2. Touch response and scroll behaviour feel close enough to a real phone to reliably catch UI alignment, gesture issues, and responsive bugs.
3. Built-in tools like network throttling, geolocation, and device rotation make it easier to recreate real-world scenarios without using third-party utilities.
4. Screenshots and video recordings save time when creating bug reports, I can attach evidence instantly.
5. The consistency matters most. Whether it’s Chrome on a Pixel or Safari on an iPhone, I know exactly what environment I’m testing in.
What do you dislike about the product?
1. The visual frame rate occasionally drops for animation-heavy flows, making certain UI issues slightly harder to observe.
2. Switching between device orientations isn’t always instant, there’s a small lag.
What problems is the product solving and how is that benefiting you?
In my day-to-day work, BrowserStack is basically my go-to platform for anything related to cross-browser and cross-device validation. Instead of relying on emulators or a limited set of local machines, I use BrowserStack to test how our application actually behaves on real browsers and real devices. A big part of my usage is around manual debugging with BrowserStack Live, especially when a bug is reported from a specific browser, OS version, or device that I don’t have access to locally. I can quickly spin up that exact environment, reproduce the issue, record evidence, and share it with developers without any back-and-forth. On the automation side, I use BrowserStack Automate to run our UI regression suites in parallel across multiple browser-OS combinations as part of CI. This helps us catch browser-specific failures early and keeps our release cycles predictable.


    Information Technology and Services

Feature-Rich Real Device Testing That Amazes

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Real device testing with lot of features available, amazed with the features like changing location, network throttling ,etc. More features can be added, one of which is most needed for us is factory reset a device.
What do you dislike about the product?
Some lags and sometimes device automatically shuts down due to unknown issues directly on launch sometimes, also needed to use test automation, but want to demo it first which is not available.
What problems is the product solving and how is that benefiting you?
Testing on real device without owning them and with the advantage of keeping the devices present everywhere, I have the advantage to test these from anywhere, don't have to carry the devices everywhere with me. Also, the variety of manufacturers present is a good thing, which is very good.


    Automotive

Seamless Multi-Device Access on Real Hardware

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The multi device on remote physical devices, it's easy to use and get access to.
I personally did not face any issues which to report to customer support, I can use it multiple times during the day.
What do you dislike about the product?
Not able to install apps on the devices to test internal app builds
What problems is the product solving and how is that benefiting you?
Multi-device and Cross browser testing


    Retail

Effortless Cross-Device Testing Made Simple

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack was very easy to use when our team needed to perform cross device and browser testing of a responsive web app.
What do you dislike about the product?
Since I first used BrowserStack many years ago the number of features had expanded significantly and it took a while to find the parts I meeded
What problems is the product solving and how is that benefiting you?
We were launching a consumer product with responsive web interface for desktop, tablet and mobile screen resolutions, expected to be used on many web browsers. We would not otherwise have an opportunity to test across all browsers, devices and resolutions and used BrowserStack for cross-browser compatibility from a functional and user interface design perspective


    Computer Games

Effortless Cross-Platform Testing with Reliable Performance

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack provides an extremely reliable and diverse set of real device and browser combinations that make cross-platform testing straightforward and predictable. The platform is easy to use, intuitive, and requires almost no setup time, which helps teams move quickly. Its cloud-based approach eliminates the need to maintain physical devices or local infrastructure. Performance is consistently strong, and the ability to run tests in parallel significantly speeds up our QA cycles. Overall, it removes friction and helps ensure higher confidence in releases.
What do you dislike about the product?
Some test sessions can occasionally feel slower than expected, especially when launching certain devices or browser versions. Test videos and logs, while useful, can take time to generate during heavy usage periods. Pricing can also become a challenge for teams that need access to wider concurrency or multiple products. More built-in analytics or debugging enhancements would make the experience even smoother.
What problems is the product solving and how is that benefiting you?
BrowserStack helps ensure that features function correctly across the wide range of devices and browsers our users rely on. Without it, maintaining our own testing infrastructure would be costly, time-consuming, and inconsistent. By providing quick access to real environments, it reduces the risk of platform-specific bugs reaching production. This leads to faster releases, fewer customer-reported issues, and greater confidence in the quality of our software.


    Brunna R.

Effortless Cross-Browser Testing

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like the simple interface of BrowserStack, which saves a lot of time compared to managing devices locally. It's easy to test on real devices and different browsers. The initial setup was also very easy.
What do you dislike about the product?
Debugging can be tricky when something fails and logs or error messages aren't very clear
What problems is the product solving and how is that benefiting you?
BrowserStack helps us quickly test across different browsers and devices without setting them up locally. The simple interface saves time, and testing on real devices is easy.


    Eduardo G.

Intuitive Configuration and Versatile Testing

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack is a very intuitive platform to integrate with our automation project. The documentation to get started is clear, which allowed us to start using it quickly. I also appreciate the ease with which it can be configured and the possibility of using Appium Inspector for manual testing. Additionally, I love that I can test on a universe of devices without the need to acquire them.
What do you dislike about the product?
Currently, we cannot connect with your plugin for better monitoring of executions due to the technology we are using.
What problems is the product solving and how is that benefiting you?
BrowserStack is an intuitive platform that allows us to test on a universe of devices without needing to acquire them, which facilitates integration with our automation project.


    Kavish S.

Reliable Cross-Browser Testing with Real Devices

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I mainly use BrowserStack for cross-browser and cross-device testing, which helps me validate our web applications on different browsers, OS versions, and real devices without needing to maintain all of that locally. It allows me to test on actual mobile devices, not just emulators, which makes a big difference, especially for validating UI behavior and performance-related issues. The integration with CI tools works smoothly, making it easy to plug automated runs into our pipelines with minimal maintenance. I also like the parallel execution feature, as it really helps during regression when timelines are tight. The overall stability of the platform and access to real devices are significant advantages. The initial setup was fairly straightforward, and the UI is intuitive, allowing the team to start using it almost immediately for manual testing.
What do you dislike about the product?
There are few areas that could be better. At times, some devices or browser sessions feel a bit slow to start, especially during peak hours, which can be frustrating when you are in the middle of testing. I have also seen occasional session disconnects that require restarting the test. Another area is cost. For smaller teams, the pricing can feel on the higher side, especially if you need more parallel sessions running. Also, while most features are easy to use, a few advanced configurations take some trial and error to get right.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser and device testing, handling compatibility gaps, running automated test suites in CI, and addressing sudden production bugs without maintaining environments.