BrowserStack
BrowserStackExternal reviews
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Easy Cross-Platform Testing with Comprehensive Browser Support
What do you like best about the product?
I find BrowserStack really easy to use, which is great for my workflow. I appreciate that it offers all browser options and different operating systems in one place, making it fantastic for testing. The ability to select different operating systems and OS versions is particularly helpful for my needs. The initial setup was also very easy, which was a nice surprise.
What do you dislike about the product?
I forget to use it, maybe some automation with Asana or other project software to have it as a mandatory step.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test software developed on a Mac to see how it appears on PC, and it's easy to use with all browser and OS options in one place.
Packed with Features That Deliver Real Value
What do you like best about the product?
its realm of features and capabilities offered apart from the ease of usage
What do you dislike about the product?
mostly every tool requires a seperate license
What problems is the product solving and how is that benefiting you?
Automation testing
Timely Updates and In-Depth Analysis Make a Difference
What do you like best about the product?
Giving me timely updates about the results and in depth analysis about the runs
What do you dislike about the product?
Not that I know of. It's the best in my opinion
What problems is the product solving and how is that benefiting you?
Employing it to test run for deployment of our use cases
Streamlines QA with Real Device Testing
What do you like best about the product?
I use BrowserStack for real device testing, which eliminates the need to manage our own testing infrastructure. It's incredibly valuable for validating browser compatibility issues quickly and reliably without maintaining local device labs or test environments. The platform is very feature-rich and delivers strong technical value. Specific features allow our teams to confirm issues reported in specific browsers or configurations and support engineering validation in a scalable way. Importantly, the initial setup was good with no challenges.
What do you dislike about the product?
Documentation exists, but translating features into day-to-day QA workflows requires additional guidance. Adopt can be challenging if the tool is handed down from engineering without structured onboarding.
What problems is the product solving and how is that benefiting you?
BrowserStack removes the need for our own testing infrastructure and makes it much easier to validate issues across different browsers and environments. It solves infrastructure and environment problems, allowing my team to validate browser compatibility issues quickly and reliably without maintaining local device labs.
Effortless Implementation Makes All the Difference
What do you like best about the product?
The ease of implementation makes it simple to work and achieve the best results.
What do you dislike about the product?
At this time, I don't have any concerns with the platform.
What problems is the product solving and how is that benefiting you?
The compatibility testing across different mobile devices.
Effortless Parallel Testing and Secure Environment Access
What do you like best about the product?
1. Eliminates the headache of device fragmentation.
2. Enable parallel testing for faster execution.
3. Offers a secure tunnel for testing the local and staging environments.
4. Ease to use & quick setup.
5. Ease integration with other environments.
2. Enable parallel testing for faster execution.
3. Offers a secure tunnel for testing the local and staging environments.
4. Ease to use & quick setup.
5. Ease integration with other environments.
What do you dislike about the product?
1. Pricing can feel steep for a smaller team.
2. Occasional performance lag during heavy load.
3. Limited pay-as-you-go options.
2. Occasional performance lag during heavy load.
3. Limited pay-as-you-go options.
What problems is the product solving and how is that benefiting you?
1. BrowserStack removes the need for physical device labs by offering real-device testing in the cloud.
2. It speeds up releases through parallel automation and AI-powered debugging.
3. Ensure higher quality and compliance with visual and accessibility standards.
2. It speeds up releases through parallel automation and AI-powered debugging.
3. Ensure higher quality and compliance with visual and accessibility standards.
Streamlines Real Device Testing (With Some Frustrations)
What do you like best about the product?
What Works Really Well:
1. The idle warning system is brilliant - Before my session times out, I get a clear warning with a countdown timer. That ticking clock sound effect genuinely creates urgency and has saved me from losing sessions multiple times. It's both functional and effective!
2. Extensive real device coverage - The range of actual devices available is impressive. Being able to test on real hardware rather than just emulators catches issues that simulators miss, especially around touch gestures, performance, and device-specific bugs.
3. App installation flexibility - Multiple options to install apps (via Play Store, upload APK, or URL) makes testing different build versions straightforward and accommodates various workflow needs.
4. Session recording and debugging tools - The built-in video recording are essential for bug documentation. I can capture exactly what happened during a defect scenario.
1. The idle warning system is brilliant - Before my session times out, I get a clear warning with a countdown timer. That ticking clock sound effect genuinely creates urgency and has saved me from losing sessions multiple times. It's both functional and effective!
2. Extensive real device coverage - The range of actual devices available is impressive. Being able to test on real hardware rather than just emulators catches issues that simulators miss, especially around touch gestures, performance, and device-specific bugs.
3. App installation flexibility - Multiple options to install apps (via Play Store, upload APK, or URL) makes testing different build versions straightforward and accommodates various workflow needs.
4. Session recording and debugging tools - The built-in video recording are essential for bug documentation. I can capture exactly what happened during a defect scenario.
What do you dislike about the product?
The Challenging Parts:
1. Google Play Store login flow has a recurring glitch - When testing apps that require Google sign-in through the Play Store, the session often resets during authentication. I'll be in the middle of logging in, and suddenly I'm back at an empty email field, forcing me to re-enter my credentials. This disrupts my testing flow significantly.
2. 10-minute idle timeout feels too restrictive - The maximum idle limit kicks in after just 10 minutes. As a QA professional reviewing test cases, taking screenshots, or documenting bugs, I often need more buffer time. I'm not sure if this varies by plan, but a 15-20 minute window would be more practical.
3. Unexpected session terminations - Sessions occasionally disconnect without warning, possibly due to internet connectivity issues on either end. When this happens, I lose my testing progress and have to restart the entire setup.
4. Limited concurrent sessions - I can't run multiple App Live sessions across different browsers simultaneously, which would really speed up my cross-device testing. Not sure if higher-tier plans offer this, but it would be a game-changer.
5. Initial device loading time - Some devices take 2-3 minutes to initialize, which adds up when you're testing across multiple configurations in a day.
1. Google Play Store login flow has a recurring glitch - When testing apps that require Google sign-in through the Play Store, the session often resets during authentication. I'll be in the middle of logging in, and suddenly I'm back at an empty email field, forcing me to re-enter my credentials. This disrupts my testing flow significantly.
2. 10-minute idle timeout feels too restrictive - The maximum idle limit kicks in after just 10 minutes. As a QA professional reviewing test cases, taking screenshots, or documenting bugs, I often need more buffer time. I'm not sure if this varies by plan, but a 15-20 minute window would be more practical.
3. Unexpected session terminations - Sessions occasionally disconnect without warning, possibly due to internet connectivity issues on either end. When this happens, I lose my testing progress and have to restart the entire setup.
4. Limited concurrent sessions - I can't run multiple App Live sessions across different browsers simultaneously, which would really speed up my cross-device testing. Not sure if higher-tier plans offer this, but it would be a game-changer.
5. Initial device loading time - Some devices take 2-3 minutes to initialize, which adds up when you're testing across multiple configurations in a day.
What problems is the product solving and how is that benefiting you?
BrowserStack App Live solves several critical challenges I face as a QA Analyst:
1. Device accessibility without the hardware investment. I don't have physical access to dozens of different mobile devices, and my company can't justify purchasing every Android and iOS variant we need to test against. BrowserStack gives me instant access to real devices across different manufacturers, OS versions, and screen sizes, eliminating the need for an expensive device lab.
2. Testing on actual user environments. Emulators and simulators don't always replicate real-world behavior accurately. I've caught device-specific bugs, performance issues, and UI rendering problems on BrowserStack that would never appear in an emulator. This means we ship more reliable apps to actual users.
3. Remote work flexibility. As a working parent with a demanding schedule, being able to access any device from anywhere is invaluable. I don't need to be in an office with a physical device lab to do thorough mobile testing.
1. Device accessibility without the hardware investment. I don't have physical access to dozens of different mobile devices, and my company can't justify purchasing every Android and iOS variant we need to test against. BrowserStack gives me instant access to real devices across different manufacturers, OS versions, and screen sizes, eliminating the need for an expensive device lab.
2. Testing on actual user environments. Emulators and simulators don't always replicate real-world behavior accurately. I've caught device-specific bugs, performance issues, and UI rendering problems on BrowserStack that would never appear in an emulator. This means we ship more reliable apps to actual users.
3. Remote work flexibility. As a working parent with a demanding schedule, being able to access any device from anywhere is invaluable. I don't need to be in an office with a physical device lab to do thorough mobile testing.
Instant Device Access and Realistic Testing Experience
What do you like best about the product?
1. The ability to jump into any device or browser in seconds is honestly the biggest advantage. I don’t wait for emulators to boot or hunt for physical devices.
2. Touch response and scroll behaviour feel close enough to a real phone to reliably catch UI alignment, gesture issues, and responsive bugs.
3. Built-in tools like network throttling, geolocation, and device rotation make it easier to recreate real-world scenarios without using third-party utilities.
4. Screenshots and video recordings save time when creating bug reports, I can attach evidence instantly.
5. The consistency matters most. Whether it’s Chrome on a Pixel or Safari on an iPhone, I know exactly what environment I’m testing in.
2. Touch response and scroll behaviour feel close enough to a real phone to reliably catch UI alignment, gesture issues, and responsive bugs.
3. Built-in tools like network throttling, geolocation, and device rotation make it easier to recreate real-world scenarios without using third-party utilities.
4. Screenshots and video recordings save time when creating bug reports, I can attach evidence instantly.
5. The consistency matters most. Whether it’s Chrome on a Pixel or Safari on an iPhone, I know exactly what environment I’m testing in.
What do you dislike about the product?
1. The visual frame rate occasionally drops for animation-heavy flows, making certain UI issues slightly harder to observe.
2. Switching between device orientations isn’t always instant, there’s a small lag.
2. Switching between device orientations isn’t always instant, there’s a small lag.
What problems is the product solving and how is that benefiting you?
In my day-to-day work, BrowserStack is basically my go-to platform for anything related to cross-browser and cross-device validation. Instead of relying on emulators or a limited set of local machines, I use BrowserStack to test how our application actually behaves on real browsers and real devices. A big part of my usage is around manual debugging with BrowserStack Live, especially when a bug is reported from a specific browser, OS version, or device that I don’t have access to locally. I can quickly spin up that exact environment, reproduce the issue, record evidence, and share it with developers without any back-and-forth. On the automation side, I use BrowserStack Automate to run our UI regression suites in parallel across multiple browser-OS combinations as part of CI. This helps us catch browser-specific failures early and keeps our release cycles predictable.
Feature-Rich Real Device Testing That Amazes
What do you like best about the product?
Real device testing with lot of features available, amazed with the features like changing location, network throttling ,etc. More features can be added, one of which is most needed for us is factory reset a device.
What do you dislike about the product?
Some lags and sometimes device automatically shuts down due to unknown issues directly on launch sometimes, also needed to use test automation, but want to demo it first which is not available.
What problems is the product solving and how is that benefiting you?
Testing on real device without owning them and with the advantage of keeping the devices present everywhere, I have the advantage to test these from anywhere, don't have to carry the devices everywhere with me. Also, the variety of manufacturers present is a good thing, which is very good.
Seamless Multi-Device Access on Real Hardware
What do you like best about the product?
The multi device on remote physical devices, it's easy to use and get access to.
I personally did not face any issues which to report to customer support, I can use it multiple times during the day.
I personally did not face any issues which to report to customer support, I can use it multiple times during the day.
What do you dislike about the product?
Not able to install apps on the devices to test internal app builds
What problems is the product solving and how is that benefiting you?
Multi-device and Cross browser testing
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