BrowserStack
BrowserStackExternal reviews
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Solid Website Testing with Real Devices
What do you like best about the product?
I like that BrowserStack uses real devices, like iPhones, iPads, and Androids, and offers a variety of different devices and platforms to choose from. It allows us to confirm our websites are functioning properly across those devices and platforms. Also, the initial setup was easy.
What do you dislike about the product?
Once in a while, a device will not load on the first try.
What problems is the product solving and how is that benefiting you?
BrowserStack helps us confirm websites are working correctly across multiple platforms and devices.
Extensive Device Support and Powerful Automation Features
What do you like best about the product?
wide combination of devices.
Availability
APIs - Automation
App Live - manual tests
Availability
APIs - Automation
App Live - manual tests
What do you dislike about the product?
1) ticket resolution takes time
2) Requesting a combination of device x OS configuration does not happen in general.
3) New features are mostly paid up with higher licencing
4) No information/ update shared when there is unplanned outage
2) Requesting a combination of device x OS configuration does not happen in general.
3) New features are mostly paid up with higher licencing
4) No information/ update shared when there is unplanned outage
What problems is the product solving and how is that benefiting you?
Off premise device management and availability 24x7.
no cost in ownership of hardware
AI implementation in Test/QA space which not many companies do
Test Management and artifacts capturing
no cost in ownership of hardware
AI implementation in Test/QA space which not many companies do
Test Management and artifacts capturing
Essential for Cross-Browser Testing
What do you like best about the product?
- BrowserStack is instrumental in cross-browser web application testing.
- Supports all major browsers and operating systems, each with multiple versions.
- Easy to use.
- Supports all major browsers and operating systems, each with multiple versions.
- Easy to use.
What do you dislike about the product?
Copying and pasting from/to the app can be inconsistent at times.
What problems is the product solving and how is that benefiting you?
It helps our organization test our web applications, which is crucial to our support and product development.
Mobile App testing
What do you like best about the product?
The combination of real-device access plus zero setup makes BrowserStack incredibly powerful for catching real-life bugs quickly and shipping with confidence.
What do you dislike about the product?
sometime our developer report lag, hanging sessions, and slow loading times—particularly when automating tests or when multiple testers are online simultaneously.
What problems is the product solving and how is that benefiting you?
automation and many devices we can test
Effortless Cross-Device Testing with Seamless Automation Integration
What do you like best about the product?
What I like best about BrowserStack is the ability to reliably test automation across a wide range of real browsers and real mobile devices without the overhead of maintaining local infrastructure. It allows me to quickly validate web and mobile applications in parallel across environments, which significantly speeds up feedback loops. The seamless integration with automation frameworks, stable cloud infrastructure, and accurate reproduction of real-world user conditions make it especially valuable for building and maintaining scalable test automation suites.
What do you dislike about the product?
What I dislike about BrowserStack is that test execution can occasionally be slower or inconsistent, especially during peak usage times, which can impact automation stability. Debugging failed tests can also be challenging at times due to limited visibility into device-level logs or transient environment issues. Additionally, managing sessions and optimizing parallel usage sometimes requires extra tuning to keep costs and execution time under control.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of maintaining and scaling cross-browser and cross-device test infrastructure. Instead of managing and constantly updating local machines, emulators, and physical devices, it provides instant access to a wide range of real browsers and real mobile devices. This benefits me by enabling faster automation feedback, more reliable validation of real user scenarios, and the ability to scale test coverage across platforms without additional operational overhead. As a result, I can focus more on improving test quality and automation strategy rather than infrastructure maintenance.
Browser Stack
What do you like best about the product?
I like that BrowserStack provides instant access to a wide range of real devices and browsers, eliminating the need to maintain an internal device lab. The platform is extremely reliable, integrates well with existing CI/CD tools, and offers fast, accurate results. Its combination of live testing, automated testing, and debugging tools helps streamline the entire QA workflow.
What do you dislike about the product?
My main dislike is the latency when interacting with real devices, which can slow down debugging. Some features feel scattered, and advanced automation capabilities often require higher-tier plans. Device availability during high-traffic times can also be a challenge.
What problems is the product solving and how is that benefiting you?
BrowserStack eliminates the need to manage our own device and browser infrastructure. It solves cross-browser and cross-device compatibility issues by giving us instant access to real devices and a wide range of browser versions. This helps us identify UI bugs early, maintain higher product quality, and ship releases faster with greater confidence.
Essential for Cross-Browser QA, Needs Smoother Slack Integration
What do you like best about the product?
I really appreciate BrowserStack for its ability to perform cross device and cross browser testing, which has become the core of our QA process when delivering tasks or projects to clients. It's incredibly helpful in spotting issues that we can't identify using a regular browser. The initial setup of BrowserStack was pretty easy for our team, and I didn't find it too complicated once we were given access, as we could start our tests right away.
What do you dislike about the product?
When recording bugs and sending them over to Slack, it always asks me for the organization and the recipient. I hope there's a way for it to remember the last recipient.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for UI/UX cross-device/browser testing to find issues specific to certain devices or browsers, enhancing our QA process.
Reliable Testing with Intuitive UI, but Live Sessions Could Improve
What do you like best about the product?
I use BrowserStack for native app testing and a test case repository. It allows me to quickly test native apps with different simulators seamlessly. Testing on devices with BrowserStack makes the results more reliable because multiple devices are available, and the UI is very friendly and intuitive. Speed is another feature that makes it stand out; the speed is very fast. Plus, there are multiple operating systems available along with different versions, so I can choose whatever I wish to test with. The initial setup of BrowserStack was very simple and easy, just a simple signup and login without any hassles of installing heavy setups.
What do you dislike about the product?
Sometimes the live sessions get disconnected and everything has to be started from the beginning. The live sessions should not get freezed or disconnected, and there should be a pre-instruction set like after how many minutes of inactivity the session will stop.
What problems is the product solving and how is that benefiting you?
I can quickly test native apps seamlessly with different simulators, making the results reliable due to multiple devices and OS versions. The friendly UI and fast speed enhance the testing experience.
Flexible, Reliable, and Effortless to Use
What do you like best about the product?
Its high flexibility, reliability, availability and ease-of-use.
What do you dislike about the product?
I don't think there's any use case so far that BrowserStack hasn't worked well for me.
What problems is the product solving and how is that benefiting you?
Availability of real devices, cost in procuring devices, testing time, reliability.
Effortless Cross-Device Testing with Powerful Debugging Tools
What do you like best about the product?
The ease of testing across so many real devices and browsers without managing any infrastructure, plus how quickly you can spin up sessions and debug issues with built‑in tools like logs and screenshots.
What do you dislike about the product?
I dislike that it can sometimes feel slow or laggy on certain devices
or networks, and that debugging complex issues (like performance or
network flakiness) can be harder than on a fully local setup.
or networks, and that debugging complex issues (like performance or
network flakiness) can be harder than on a fully local setup.
What problems is the product solving and how is that benefiting you?
It lets us test reliably across many real browsers, OS versions, and
devices without maintaining our own lab. That reduces setup and
maintenance effort, catches cross‑browser issues earlier, and speeds up
our overall testing and release cycles.
devices without maintaining our own lab. That reduces setup and
maintenance effort, catches cross‑browser issues earlier, and speeds up
our overall testing and release cycles.
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