Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

BrowserStack

BrowserStack

Reviews from AWS customer

5 AWS reviews

External reviews

2,600 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Lucas C.

It's a great product for testing mobile solutions.

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is a highly praised platform for offering a wide range of real devices and browsers for testing, allowing you to validate applications and websites across different operating systems conveniently and without the need for physical labs. It stands out for its ease of use, integration with various CI/CD tools, support for automated testing, and the ability to replicate scenarios close to real-world user experience, ensuring greater reliability in results. Furthermore, the variety of mobile devices and browsers available is a major advantage for teams that need to ensure compatibility and quality across different environments.
What do you dislike about the product?
On the other hand, BrowserStack has some drawbacks that can impact the user experience. Its cost is considered high, especially for smaller teams or projects with limited budgets. In some cases, testing can be slow, especially when user traffic is high, and real-time performance isn't always perfect. Another aspect is that, despite the wide variety of devices, newer models may still be missing shortly after market launch, which can limit immediate testing on new hardware or specific operating system versions.
What problems is the product solving and how is that benefiting you?
BrowserStack solves compatibility issues across devices, browsers, and operating systems, allowing you to test websites and applications in real-world environments without the need for a physical lab. It ensures greater test reliability by offering remote access to a wide variety of devices and easily integrates with CI/CD pipelines for automation. This reduces infrastructure costs, accelerates parallel test execution, and facilitates collaboration among distributed teams, ensuring quality and performance across diverse user contexts.


    Faisal S.

BrowserStack makes cross-platform testing seamless and reliable

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack provides instant access to a wide range of browsers, devices, and operating systems without the need to maintain a local device lab. The real device cloud is very reliable, tests execute quickly, and the integrations with CI/CD tools like Jenkins, Azure DevOps, and GitHub Actions make it easy to fit into an existing workflow. Their documentation is clear, and the customer support team is responsive whenever help is needed.
What do you dislike about the product?
The pricing can feel high for smaller teams or startups, especially when scaling up to include multiple users and devices. Test execution on certain older devices can be a bit slow at times, and occasionally there are minor lags when interacting with real devices in Live mode. While the platform is powerful, there is a learning curve to get the most out of advanced features like automated parallel testing.
What problems is the product solving and how is that benefiting you?
As a QA Automation Engineer, BrowserStack helps me solve the problem of testing automation scripts across multiple browsers, devices, and operating systems without maintaining a physical device lab. It ensures that our automated test suites run reliably in real user environments, which improves test coverage and reduces flakiness. This directly benefits our team by accelerating regression testing, integrating smoothly with our CI/CD pipeline, and giving us faster, higher-quality releases with confidence.


    Medical Devices

Needed a quick device testing setup

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
Browserstack served the purpose. I had used the free tier and plan to have a paid setup once there is sufficient fund availability.
What do you dislike about the product?
Nothing specific except maybe some of the features like file sharing options are not possible to be tested under free tier.
What problems is the product solving and how is that benefiting you?
Wanted to check out few device compatibility for our mobile apps and or web apps.


    Hospitality

device testing made simple but at a cost

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use and makes cross browser and cross device testing very easy
What do you dislike about the product?
Can be slow to load and is relatively expensive
What problems is the product solving and how is that benefiting you?
Allows us to thoroughly QA AB testing experiences across devices and browsers


    Prateek J.

Browserstack

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
It helps with cross browser and cross system testing for web applications
What do you dislike about the product?
It's a little resource intensive and can slow down the system.
What problems is the product solving and how is that benefiting you?
Helps test software with large user base using different systems


    E-Learning

Excellent solution, very flexible

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
The possibility of having access to different desktop and mobile systems very quickly
What do you dislike about the product?
Access to the developer console is difficult
What problems is the product solving and how is that benefiting you?
No longer need to have many different devices and keep them updated


    Krishna M.

Browser Stack Usage Review

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
Its versatility, Easy Usage and emulators to provide real time devices as well the features to inspect traffic on mobile apps.
What do you dislike about the product?
It has a very basic UI and not fully responsive, the features are provided well but scattered over different modules.
What problems is the product solving and how is that benefiting you?
It solved my emulator problem which required me to install Android Studio in my computer but the specs take to run AS is very high and advance, using browser stack we do not need that much of high specs as we are looking for testing not development.


    Junaid M.

Streamlined Cross-Browser Testing Experience for QA Teams

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about BrowserStack is the ability to instantly access a wide range of real devices and browsers without maintaining a physical device lab. It allows me to perform cross-browser and cross-device testing seamlessly, ensuring accurate results. The live testing sessions are smooth with minimal latency, and the platform makes it very easy to switch between different OS and browser versions.
What do you dislike about the product?
Overall, BrowserStack is an excellent platform, but one area for improvement is the session speed and performance on certain devices, where occasional lag can be noticed during live testing on mobile. For example, when scrolling the screen on mobile devices, the response can sometimes feel slightly slower.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of maintaining a physical device lab for cross-browser and cross-device testing. It provides instant access to a wide range of real devices and browsers, allowing me to validate functionality, responsiveness, and UI/UX across multiple environments without extra hardware or setup costs. This not only improves test coverage and accuracy but also saves significant time and resources, enabling faster release cycles and higher product quality.


    Hospitality

Used to Check the website with old configuration

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
Used to Check the website with old configuration
What do you dislike about the product?
The free version of testing on old browser’s configuration is quite short
What problems is the product solving and how is that benefiting you?
We managed to solves errors on old browsers


    Hospital & Health Care

Three Years with Selenium, Appium, and BrowserStack: An Honest Review

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been working with Selenium and Appium in Java for more than three years now, and during this time, one tool that has really become a core part of my setup is BrowserStack. In the beginning, I mostly used Selenium locally to automate web applications, but as soon as cross-browser coverage and multiple operating systems became a requirement, BrowserStack became the natural choice. Instead of maintaining a Selenium Grid or juggling driver and browser version mismatches, I could just connect my tests to BrowserStack’s cloud and instantly get access to all major browsers and versions. Running tests on Chrome, Firefox, Edge, and even Safari on macOS machines became seamless, which is something I could never have pulled off locally without a lot of infrastructure effort.

One feature I found especially handy is the live debugging and video recordings of test sessions. Whenever a test failed, I didn’t have to just rely on stack traces or screenshots. BrowserStack gives you video replays, console logs, network logs, and device logs, which made debugging so much easier.

Parallel execution was another game-changer. Locally, running tests in parallel across browsers or devices always felt complicated, but with BrowserStack it was straightforward.
What do you dislike about the product?
Test execution on BrowserStack is usually slower compared to running locally because of network latency and shared cloud resources. For long regression suites, this delay can add up significantly

Idle sessions often time out quickly. If you’re debugging or waiting for a build to complete, you might lose your session midway.

Since it’s cloud-based, the experience heavily depends on your internet connection quality. A poor connection can make debugging very frustrating.
What problems is the product solving and how is that benefiting you?
I’ve been able to run the same automation scripts on local environments for quick feedback and then on BrowserStack for full coverage across browsers, devices, and operating systems. For me, BrowserStack has bridged the gap between “automation in theory” and “automation in the real world,” where you need to be sure that your web and mobile apps behave correctly for every type of user. Even after three years, I still find it an essential part of my testing workflow.