BrowserStack
BrowserStackExternal reviews
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User-Friendly Platform for Precise Testing with an Intuitive Interface
What do you like best about the product?
Browser Stack is a highly user-friendly platform that enables users to conduct precise testing on simulator devices. Its intuitive interface makes the testing process straightforward and efficient.
What do you dislike about the product?
We enjoyed using BrowserStack and found nothing significant to dislike about it.
What problems is the product solving and how is that benefiting you?
We have been able to use Browser Stack's simulator devices effectively and are receiving the necessary support from the tool.
Reliable Platform with Great Dashboards, but Regional Device Selection Needs Improvement
What do you like best about the product?
The platform offers reliable device availability and stable service, along with a comprehensive selection of dashboards to track the progress of automation testing.
What do you dislike about the product?
There are a few challenges, such as selecting devices from a specific region. Sometimes, we need to use test devices that are strictly from one region in order to run tests that require a particular keyboard format on the mobile device. For instance, when a test inputs a decimal point, it may be converted to a comma because the device's keyboard is set to a region like Europe, which uses different formatting. I have been told that, due to load balancing, it is not possible to allocate devices from a specific regional pool.
What problems is the product solving and how is that benefiting you?
This platform provides access to both the latest and older mobile test devices running various operating systems, all conveniently at your fingertips. The newly added AI tools have been particularly helpful in pinpointing the reasons behind our test script failures. Additionally, the dashboards are highly intuitive and easy to navigate.
Streamlined Mobile Testing with Stable Environment
What do you like best about the product?
I love using BrowserStack for my mobile testing activities and cloud parallel executions for my automation test scripts. It offers a stable environment and has significantly benefitted my compatibility testing across more than 40 devices, which has solved our agenda of testing our application across different devices efficiently. The availability of cloud devices and live devices has been particularly helpful in enhancing my testing process. Additionally, the ease of setup and the support from well-documented resources and YouTube videos have made the initial experience smooth and hassle-free. BrowserStack gives me more options and a stable environment, which is essential for my testing needs.
What do you dislike about the product?
I find the costing of BrowserStack to be an area that needs improvement.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for compatibility testing across 40+ devices and parallel executions, which have significantly improved my workflow by ensuring stable environments and more testing options.
Good Cross browser testing tool
What do you like best about the product?
Cross browser testing options and love the device options available for testing at a single place.
What do you dislike about the product?
Nothing at the moment, they may have to think of reviewing the pricing.
What problems is the product solving and how is that benefiting you?
Reducing the amount of time spent on logging in and testing on different devices.
Cost reduction in terms of having physical devices
Cost reduction in terms of having physical devices
Affordable Automation and Bug Capture Make Testing a Breeze
What do you like best about the product?
The bug capture feature assists me daily by making it easier to record and share any issues I find. I also find the test management tools useful for organizing test cases and for creating automated test cases with the help of AI. The affordable automation testing has helped me improve our process, especially when it comes to regression testing.
LCA has a good user interface and its ease of usage is so helpful. Implementing it on a daily basis is possible.
Customer support is also superb since there are instances where I have to file a bug and they've follow it thru until the issue is resolved.
I've been using the bug capture daily on any scenarios.
LCA, bug capture, and test management can be access thru local installation or extension. I love how it can be easily integration to my day to day process.
LCA has a good user interface and its ease of usage is so helpful. Implementing it on a daily basis is possible.
Customer support is also superb since there are instances where I have to file a bug and they've follow it thru until the issue is resolved.
I've been using the bug capture daily on any scenarios.
LCA, bug capture, and test management can be access thru local installation or extension. I love how it can be easily integration to my day to day process.
What do you dislike about the product?
LCA is still quite new, so there aren't many tutorials available online yet.
What problems is the product solving and how is that benefiting you?
Browserstack has been instrumental in helping me capture issues and escalate them efficiently. The test management features are particularly valuable for organizing test cases and managing regression testing. Additionally, LCA made it easier for me to get started with automation testing by leveraging AI.
Great UI and Cloud Integration, But Limited Control and Occasional Connection Issues
What do you like best about the product?
I appreciate the user interface and user experience, as well as how easy the software is to use. The integration with cloud services is also a strong point.
What do you dislike about the product?
There is less control available compared to working on local machines, and I have also experienced connection issues when running tasks on cloud devices or similar.
What problems is the product solving and how is that benefiting you?
Testing across a wide range of devices and browsers has helped reduce bugs and ensured broad compatibility during testing.
Excellent for Design Testing, But Pricing Could Be Better
What do you like best about the product?
BrowserStack is very helpful in design testing and also very useful in checking various viewports
What do you dislike about the product?
The pricing is little bit high to get the advanced features.
What problems is the product solving and how is that benefiting you?
Design testing in various browsers and devices. Now the mobile devices are updating fast and it is very costly to buy each device on its release. By using BrowserStack we are able to use the new devices virtually and it is very helpful in design testing.
Highly Recommend for Seamless Multi-Device Testing
What do you like best about the product?
I find BrowserStack incredibly easy to use, even for non-technical users, as it requires no prior experience. I also love that it provides access to over 200 virtual devices, eliminating the need to purchase physical devices, thus saving cost and time while boosting productivity.
What do you dislike about the product?
I find the trial period quite limited, which restricts the time available to thoroughly test and explore all features of the platform. An extended trial duration would allow for a more comprehensive evaluation and a better understanding of the capabilities of BrowserStack.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test websites across 200+ virtual devices, reducing the need to purchase physical devices, saving cost and time, and boosting my productivity.
Amazing Platform for Cross-Device Testing to ensure Consistency
What do you like best about the product?
Testing an app or a website on various devices, operating systems, and browsers ensures a seamless user experience, consistent performance, and compatibility across different environments, helping developers identify and fix issues before users do.
What do you dislike about the product?
The automatic session expiry can sometimes be quite annoying. Even though it's possible to enable notifications, the overall experience still ends up being frustrating.
What problems is the product solving and how is that benefiting you?
Manually testing on actual devices of different types can be quite challenging. BrowserStack simplifies this process by providing access to a wide range of devices, including Android, iOS, Windows, and Mac, all in one place, making testing much more convenient.
Real Devices, Fewer Surprises
What do you like best about the product?
Automate + parallel runs save the sprint. We run ~40 parallel sessions per PR via GitHub Actions. A smoke grid that used to take ~55 minutes on our old setup now finishes in ~12–15.
Debuggable evidence, not vibes. Live console, network logs, HAR downloads, videos, and screenshots make defects reproducible. The “one link to everything” is gold for triage and for writing crisp tickets.
Local testing that “just works.” The secure tunnel lets me hit feature branches and localhost APIs behind VPN. I can flip geolocation/time-zone/network shaping to mimic real user conditions.
Debuggable evidence, not vibes. Live console, network logs, HAR downloads, videos, and screenshots make defects reproducible. The “one link to everything” is gold for triage and for writing crisp tickets.
Local testing that “just works.” The secure tunnel lets me hit feature branches and localhost APIs behind VPN. I can flip geolocation/time-zone/network shaping to mimic real user conditions.
What do you dislike about the product?
Occasional device queues. Real iOS devices can stack up during peak hours, cold starts are slower than simulators.
Local tunnel edge cases. Behind some corporate proxies, the tunnel needs a nudge (custom flags) and can drop on long runs.
Desktop RDP nuance. For legacy IE/old Edge testing, keyboard/input focus sometimes goes wonky when switching windows.
Local tunnel edge cases. Behind some corporate proxies, the tunnel needs a nudge (custom flags) and can drop on long runs.
Desktop RDP nuance. For legacy IE/old Edge testing, keyboard/input focus sometimes goes wonky when switching windows.
What problems is the product solving and how is that benefiting you?
Cross-browser/device coverage without owning hardware. We went from ~8 to ~45 meaningful browser-device combos per release, cutting “works on my machine” escapes by ~30% over two quarters. Faster, trustworthy feedback in CI. Parallel Automate runs plus rich artifacts collapsed our PR feedback loop from ~1 hour to ~15 minutes, keeping reviewers unblocked. Real-world repros, not lab guesses. Network shaping and geolocation let us prove bugs under 3G/roaming conditions, support tickets get resolved faster because we attach video + HAR + device details.
Lower ops overhead. No more patching emulators or juggling USB hubs, the team focuses on scenarios, not lab maintenance.
Lower ops overhead. No more patching emulators or juggling USB hubs, the team focuses on scenarios, not lab maintenance.
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