SailPoint Identity Security
SailPointExternal reviews
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i enjoy using and managing this platform
What do you like best about the product?
ease of use, working with support is not terrible, automation is a lifesaver
What do you dislike about the product?
use of expert services, lack of granularity
What problems is the product solving and how is that benefiting you?
Auto user provisioning, group assignment for roles, and email creation are fantastic. Setting up some of these things was a challenge, and modifying some of them is also troublesome. I realized that it's all based on a solid foundation but not always possible to start at that point.
Recommendations to others considering the product:
Make sure you have a roadmap of where you are at and where you plan on getting to the long term. This will help you understand what needs to be purchased and implemented. Also, consider what you may already have available with other applications to avoid duplicating efforts/costs. Ensure you have cleaned up everything as best you can before implementing this solution to have a solid foundation for future upgrades. Lots of useful features but requires some specific circumstances to work as intended.
Sailpoint IdentityIQ provides a solid, consistent experience with good extensibility.
What do you like best about the product?
For end-users, the UI is simple, clean, and intuitive. The out-of-the-box workflows provide a nice experience for users requesting access or entitlements, and custom workflows leverage the same UI elements for a consistent look and feel.
From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment.
From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment.
What do you dislike about the product?
The major drawback that we encounter is due to the task-based nature of IdentityIQ's operations. This architecture builds in delays in processing updates from authoritative sources that would be better to avoid. In a larger environment requiring updates from multiple sources each day, it is challenging to achieve real-time operations across the board.
What problems is the product solving and how is that benefiting you?
Using Sailpoint IdentityIQ, we have reduced the effort and elapsed time needed to create and set up new users in our environment and improved the accuracy and timing of access removal for departing and moving users. We have provided additional workflows to support teams allowing them to troubleshoot and resolve access issues quickly. We have improved our audit results by implementing more timely and thorough access reviews.
Great central identity provider
What do you like best about the product?
For us as a large enterprise it actually helps creating one central identity, instead of many distributed ones.
What do you dislike about the product?
Set-up can be quite complicated to start with, once it is set-up, it works great.
What problems is the product solving and how is that benefiting you?
Creating one central identity for one person.
Recommendations to others considering the product:
Great way to create one central identity - make sure you integrate it with all your in-house application to make sure you get the most out of the project.
SailPoint makes my life easier!
What do you like best about the product?
Before SailPoint was introduced to my company, there was a lot of manual work that one had to be done for one person on my team. However, with this product, it has made our employees self sufficient and increase productivity.
I also liked the search functionality of the roles within the tool. I can start typing and quickly find the program or role that I want to access.
I also like the tracking of the progress once the request is submitted. It shows who has the next steps within the request. Therefore, if I feel like it is taking too slow, I can easily see where the request is stuck with.
I also liked the search functionality of the roles within the tool. I can start typing and quickly find the program or role that I want to access.
I also like the tracking of the progress once the request is submitted. It shows who has the next steps within the request. Therefore, if I feel like it is taking too slow, I can easily see where the request is stuck with.
What do you dislike about the product?
Something that frustrates me about SailPoint is that I'd like additional notifications to alert me the status of my request.
The interface of the system could use a facelift. The color could be brighter and more visual aspects and icons to make the page more appealing. Sometimes I feel like the simplicity of the user face actually makes it more confusing.
I think the tracking of the the request should be included in the email notifications or alerts so that the user does not have to proactively go into SailPoint to get all of the details.
The interface of the system could use a facelift. The color could be brighter and more visual aspects and icons to make the page more appealing. Sometimes I feel like the simplicity of the user face actually makes it more confusing.
I think the tracking of the the request should be included in the email notifications or alerts so that the user does not have to proactively go into SailPoint to get all of the details.
What problems is the product solving and how is that benefiting you?
SailPoint has cut administrative duties on people having to submit access roles on behalf of other people. Now employees can search for roles and submit for themselves, thus saving time and getting the access quicker. This has benefited our company immensely.
Recommendations to others considering the product:
I would continue to work on notification alerts.
Superb Tool to Manage Identities,Allows lots of Customization, User Friendly
What do you like best about the product?
Its a Superb Tool to Manage Identities, provisions, certifications. Its an all in one tool. Which does more than any other tool available in the market.
It allows lots of Customization, which is the best part of it. It gives so many connectors for all target applications.
It is very User Friendly, you dont need to put lots of effort to educate the users.
It allows lots of Customization, which is the best part of it. It gives so many connectors for all target applications.
It is very User Friendly, you dont need to put lots of effort to educate the users.
What do you dislike about the product?
Due to its customization feature, the support is very limited by Sailpoint.
Features can be requested but will be added based on the count of users needed that.
Features can be requested but will be added based on the count of users needed that.
What problems is the product solving and how is that benefiting you?
We are doing every part of it. Onboarding different types of applications.
Use of rule, workflows to achieve the desired results.
Provisioning on all targets.
Certifications
Use of rule, workflows to achieve the desired results.
Provisioning on all targets.
Certifications
Recommendations to others considering the product:
Sailpoint is the leader, and it gives a highly scalable and customizable solution. They have a connector for almost all the applications in Market.
Good Tool with Scope of Improvement
What do you like best about the product?
Easy to use, easy to manage, yet robust to maintain security compliance.
What do you dislike about the product?
While creating a new user, the way ERP Maestro provides option to clone roles, similarly option should be provided to clone other tabs of SU01, like Defaults, SNC, Parameters and License. This has been a long awaited demand.
What problems is the product solving and how is that benefiting you?
User provisioning, risk identification and mitigation, and Emergency Access Management.
Recommendations to others considering the product:
Small package with Big benefits.
Great IAM solution for customers looking forward to customization in their product
What do you like best about the product?
1) Tool is very customization friendly.
2) It provides great community support.
3) Tool has easy and clear availability of docs and api's.
4) This is a perfect IAM tool for beginners.
5) Users can request their own access and can approach to owner as well.
6) User friendly interface of the application allows easy integration with access management to new users as well.
7) A CustomGlobal object is always available to get data from backend.
2) It provides great community support.
3) Tool has easy and clear availability of docs and api's.
4) This is a perfect IAM tool for beginners.
5) Users can request their own access and can approach to owner as well.
6) User friendly interface of the application allows easy integration with access management to new users as well.
7) A CustomGlobal object is always available to get data from backend.
What do you dislike about the product?
1) Sometimes I face issues with sessions and objects get overridden.
2) Access request for others allows me to add or delete access for some users.
2) Access request for others allows me to add or delete access for some users.
What problems is the product solving and how is that benefiting you?
The most liked feature is its customization friendliness. I can easily write my custom rules, workflows and SOD policies.
Easy to use and put in request tickets
What do you like best about the product?
Easy to use and put in ticket requests through this software. We use this as our main ticketing software when users are requesting access accounts to our electronic medical records system we manage and Sailpoint allows us to track, document in and resolve these ticket requests with ease. We are also able to communicate with users within Sailpoint and collect the necessary information in order to build out these accounts within our system.
What do you dislike about the product?
Sometimes it is a little challenging to navigate and decipher the messages coming and and how to read and route accordingly. The messages are organized by various lines and it is challenging to determine the correct information to collect to then build out our user accounts. The coding for the documentation is a bit abstract. Perhaps it could be organized better.
What problems is the product solving and how is that benefiting you?
We use this as our main ticketing software when users are requesting access accounts to our electronic medical records system we manage and Sailpoint allows us to track, document in and resolve these ticket requests with ease.
Recommendations to others considering the product:
Make sure your coding system of how documentation should be entered and collected is very clear because otherwise it will be challenging to figure out what data needs to be carried over from Sailpoint into the system you are collecting the data for.
Easy to Use
What do you like best about the product?
I like the application is very easy to use and to navigate. The system seems to connect very well with the company's databases and programs.
What do you dislike about the product?
I dislike the look of the platform. It appears very outdated.
What problems is the product solving and how is that benefiting you?
The platform eliminates associates waiting on Tech reps to reset passwords for systems.
Recommendations to others considering the product:
I recommend that you reach out to your tech team with any questions. The program sometimes does not work very well and can lack the programs needed.
Sailpint
What do you like best about the product?
What I like the most is that I can access all my apps in one place and use the same credentials
What do you dislike about the product?
So far my experience has been positive, haven't had much issues.
What problems is the product solving and how is that benefiting you?
It's much easier to request access for different applications and faster
Recommendations to others considering the product:
Make sure for implementation you get a good professional services to help you start the process, once it's in place then easy to add more
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