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Reviews from AWS customer

2 AWS reviews

External reviews

164 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Lalit C.

Sailpoint has good future in IAM world

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
The best about Sailpoint is that you have a complete command on your workflow and rule which you can modify as per your business requirement.
It's easy to learn and understand.
What do you dislike about the product?
The thing which i don't like is the cache issue while working on a rule or workflow. Suppose you are working on different tabs and simultaneously updating any rule, and you make a delay to save it will load and load only but will not save. Sometimes after saving also, it will not reflect the changes.
What problems is the product solving and how is that benefiting you?
To manage all new joiners or employee's identities, their entitlements or roles, specifically what kind of access should be given to that particular user throughout the employee organization lifecycle.


    Bharathesh H.

Sailpoint Product review

  • July 04, 2023
  • Review provided by G2

What do you like best about the product?
Sailpoint truly is a developer friendly tool where we can easily customise as our wish , already available out of the box rules, workflows, sailpoint community and most importantly it uses Java.
What do you dislike about the product?
Debugging the code can be time consuming.
Servers getting down every now and then due to load issues or wrong loggers attached or due to incorrect code uploaded.
What problems is the product solving and how is that benefiting you?
Sailpoint helps in achieving security issue of users and make sures other employees or external sources don't exploit the identity data of employees.
It makes me relieved and trust the company as my personal data is secured.


    Sakshi S.

SailPoint a must need tool for your organisation

  • July 01, 2023
  • Review provided by G2

What do you like best about the product?
SailPoint give you the customisation like if some connecter, configuration, code is not working then with our mind we can write our own logic to fulfill the requirements. Also it has features like multi-factor authentication, life-cycle governance, Password management and single sign-on.
What do you dislike about the product?
Although it is a good product but, sometimes it behaves abruptly as it is having high level of cache issue and some minor bugs on which the SailPoint team is working and getting it resolved.
What problems is the product solving and how is that benefiting you?
So in our organisation we are using SailPoint as a user onboarding and governance tool. We have taken HR application for aggregating data, as it is a authoritative application. Using it we are managing our identities.


    Abhishek S.

SailPoint: The perfect tool for IAM.

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
There are many things to like about SailPoint but out of all the best is it gives you full control to customise as per your business requirement also it has many other features like MFA,SSO.
So I will recommend to definitely use SailPoint and get your data protected from data breaches.
What do you dislike about the product?
There is nothing much to dislike but as everything has some good and bad points so here SailPoint is having a high level of cache issue which can make you feel bad sometimes.
What problems is the product solving and how is that benefiting you?
Its helping the organisation in maintaining there data and giving Role based access control to the identity also as SailPoint is a great tool so with its multiple features like MFA,SSO , Password management and network access control.


    Lancelot J.

SailPoint delivers a very in-depth solution to Identity Management!

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
SailPoint has helped us align our Identity Management with our Security guidelines and procedures. It has helped us reach the compliance goals that we have also been struggling with.
What do you dislike about the product?
There is a ton of training needed to fully understand and utilize the product to its full potential. All the training offered to use the product is free, but you need to pay for more training to gain a better understanding.
What problems is the product solving and how is that benefiting you?
SailPoint has solved our main issue with User Access Reviews for SOX compliance. It had never been conducted correctly at my company for years before I started here. Many fines were assessed yearly for Compliance failures until we implemented SailPoint.


    Pharmaceuticals

SailPoint Product Suite Specialist

  • December 11, 2022
  • Review provided by G2

What do you like best about the product?
Effectiveness to deal with all use cases and scenarios of identity management, access governance and system integration using OOTB connectors and the flexibility to create custom integrations using REST and SCIM connectors.
What do you dislike about the product?
The IdentityNow product allows minimal customizations which becomes the bottleneck sometimes as the OOTB way of achieving some requirements is also not available.
What problems is the product solving and how is that benefiting you?
Identity Management
Access Governance
RBAC
Policy and SOD implmementation

These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.


    Prakash Gupta K.

Literally wonderful

  • July 03, 2022
  • Review provided by G2

What do you like best about the product?
Identity Governance, Identity Life Cycle and Reporting
What do you dislike about the product?
Role-Based Access management(RBAC) is an area in Sailpoint to be improved.
What problems is the product solving and how is that benefiting you?
Sailpoint resolves most of the user access control and reduces cost to company


    Dane P.

Highly recommend SailPoint

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
SailPoint puts out forward-thinking products and has a great team of people driving the organization forward.
What do you dislike about the product?
I dislike how much it has exposed challenges in our environment. It has required a shift in thinking (for the better) in how we make decisions about software investments.
What problems is the product solving and how is that benefiting you?
Centralized access reviews have created excellent standardization. We have automation in place for new hires and terminations that saves much manual work. We are embarking on a Role initiative this year and the insights provided by SailPoint's suite of tools have been incredibly valuable.
Recommendations to others considering the product:
They are the best in the business. Trust your partnerships with your implementation.


    Jay H.

SailPoint IIQ Review

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
I enjoy the extensibility of the IdentityIQ platform. The sky really feels like the limit for what you can do with SailPoint IIQ. If you want to create a UI interface, customize a workflow, support a unique business process, or integrate with a disparate system all you have to do is write the code and plug it into the IIQ framework.
What do you dislike about the product?
Since SailPoint has essentially handed the keys to its customer's developers to build and develop within their own IIQ environments, there are inherent challenges to overcome from vendor support perspective. Often for good reasons, and sometimes for not, IIQ customers are pushed to engage professional services to troubleshoot and address problems in their implementations. This leads to expensive and lengthy engagements which often do not coincide well with the customer's needs.
What problems is the product solving and how is that benefiting you?
We are supporting self-service group provisioning and maintenance from an entitlement perspective. We leverage certifications for quarterly and yearly reviews. We are using IIQ for end-user account and identity lifecycle management.
We use the entitlement catalog for access requests fulfillment. We are using IIQ's role management to build out RBAC and ABAC controls to facilitate lifecycle transitions. This year we will be releasing password sync functionality with IIQ's password interceptor.


    Hospital & Health Care

SailPoint

  • November 03, 2021
  • Review provided by G2

What do you like best about the product?
Well rounded IAM automation solution, excellent customer support
What do you dislike about the product?
Lack of some required features in some basic functional areas.
What problems is the product solving and how is that benefiting you?
Legacy tool set that does not meet business or compliance needs.
Recommendations to others considering the product:
Good tool but deflinately do your due diligence in making sure it meets your business needs.