We use SailPoint IdentityIQ for identity governance and access management. There is no other vendor as good as this product.
SailPoint Identity Security
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Offers built-in connectors, lifecycle management, certification, and recertification features
What is our primary use case?
What is most valuable?
I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable.
What needs improvement?
Access management could be improved. SailPoint is known for its IT identity governance capabilities, but its access management features in one platform.
Comparing SailPoint's access management to that of competitors like CyberArk and Okta, there's a clear gap.
Additionally, regarding privilege access management, there's potential for improvement. If SailPoint can develop a connector for RPAQ, they could also extend their capabilities by adding more access management features and modules.
For how long have I used the solution?
I have been using it for three years. I am currently using version 8.3.
What do I think about the stability of the solution?
We actually have a lot of challenges with some of our applications. Some of them are not working properly, and the issues are not fixed. We are encountering some problems.
What do I think about the scalability of the solution?
Scalability is hard, especially when you are doing it in real time. But, it would be eliminated once we have the first version of IdentityNow. So, the main goal for now is just to eliminate maintenance costs or run the entire infrastructure. That's why we plan to migrate it to the SaaS version of SailPoint.
We have more than 10,000 end users. We use it daily, 24/7 operation.
How was the initial setup?
Initially, I had difficulties, but with time, I gained experience. Especially integrating legacy applications like ARPAQ. Over time, it became easier, but integrating legacy apps remains a typical issue.
In terms of user experience, I don't have any complaints. We are planning to migrate to the cloud.
What about the implementation team?
We did it in-house with the help of a third-party vendor experienced in deploying SailPoint.
The deployment took a couple of weeks in a test environment before going into production.
We require maybe around four people because, in our company, we have different roles and responsibilities. So, from another perspective, from the system administrator, we require around four resources.
What's my experience with pricing, setup cost, and licensing?
It is affordable licensing.
Which other solutions did I evaluate?
Currently, we are looking for another option, which is EmpowerID.
What other advice do I have?
Overall, I would rate the solution a nine out of ten. If you want to start, go better directly to the cloud, instead of installing it on-prem.
Central Solution for identity and governance
What do you like best about the product?
Easy of access management and intgigratting with other products such as AD, and it's highly customizable
What do you dislike about the product?
One time installation having issues and faced difficulty to intigrate database
What problems is the product solving and how is that benefiting you?
Managing identity and provisioning and depriving identity, access
A powerful solution with high-customization capabilities
What is our primary use case?
I'm working on the implementation. I have encountered various use cases for the solution. Among the most common are clients using life cycle management, role-based access control, policy evaluation, and risk scores. Clients have widely utilized password reset functionality. Recently, contractor onboarding directly from IdentityIQ has emerged as a use case.
Additionally, clients have used the platform for access management tasks such as requesting new access, adding or removing accesses, and creating accounts. Furthermore, integrations with ServiceNow have become viable.
What is most valuable?
The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product.
What needs improvement?
There is a need for further enhancements, specifically in the multifactor authentication capabilities.
For how long have I used the solution?
I have been using the solution for the past five years. I’m using the most recent version.
What do I think about the stability of the solution?
The solution is highly stable.
What do I think about the scalability of the solution?
The solution is scalable and super flexible. I have 50,000 users for the product. I rate it a ten out of ten.
What was our ROI?
There has been a return on investment.
What other advice do I have?
The success of the implementation depends on customers knowing exactly what is needed from the solution. Assuming that the consultant or the product will handle everything is not the right approach. The customers should know what they need. Overall, I rate the solution a nine out of ten.
Sailpoint Review
What do you like best about the product?
To avoid data breaches, the type of entitlements should be managed by Sailpoint. Using Sailpoint, we can handle the Joiner, Mover, Leaver, and termination use cases. We can manage certification and policy in Sailpoint.
What do you dislike about the product?
The Sailpoint has a cache issue while working. Otherwise, the tool is extensive, and when starting to learn this tool, you will not find study material readily available anywhere. We can only learn the tool within the organization.
What problems is the product solving and how is that benefiting you?
Sailpoint manages the assignment and control of capabilities based on roles for individual employees. Sailpoint addresses issues such as Joiner, Mover, Leaver, Termination, and Revoke.
Sailpoint Review
What do you like best about the product?
The sail point is used for identity access management. We can maintain security in an organization by giving the required only access to the employee in a company. So, the chances of compliance issues can avoid using sail point.
What do you dislike about the product?
The sail point is having a cache issue problem, and the installation process of the sail point tool is a little difficult to understand at the start, but later, we know it's all meaningful.
What problems is the product solving and how is that benefiting you?
Using SailPoint, we can maintain the JML lifecycle of an identity. So, a new employee joins an organization to he left the organization. Which type of access should we give to the identity is maintain by Sailpoint.
A powerful Identity management tool.
What do you like best about the product?
I enjoy the features and functionality provided by SailPoint it gives us full control over the product code I can easily read the backend code through the Java decompiler application and can read the backend logic working behind and can create our own logic and Events so overall I'm enjoying using SailPoint.
What do you dislike about the product?
As the product is huge so it comes with lot of bugs and also cache issue so for that we have to raise a vendor ticket and then SailPoint will schedule calls so this takes a lot of time as it's kind of a lengthy process sometimes it works and sometimes it didn't.
What problems is the product solving and how is that benefiting you?
The product is build like based on the identity role access will be provided using the entitlement or the role so user cannot work outside his capability everything is audited and a record is been stored in the form of logs.
SailPoint: Identity and Access management tool
What do you like best about the product?
It provides full customization in every field like the LifeCycle events, the Joiner, Mover and Leaver.You can also create your own customized events. Example: Noshow, ABS etc.
What do you dislike about the product?
You should be enough skilled while doing any task with the Identity as it can create a huge impact on the LifeCycle of the Identity. As there is no Undo button.
What problems is the product solving and how is that benefiting you?
In SailPoint each and every activity of the Identity is monitored so you can not do any task that is not included in your role. We have Certification campaign where the defaulters will be captured.
Sailpoint Tool Review
What do you like best about the product?
In Sailpoint, we can have a complete hand on backend code so we can manipulate the Workflow and rules and can customize our requirements. Sailpoint gives you single sign-on and privileged access management features and many more.
What do you dislike about the product?
Till now, I am not getting any issues with the Sailpoint environment, But The installation process of Sailpoint was very difficult for me. If it was easy, then it would have been great, but later, I understand the reason behind that also, so its ok.
What problems is the product solving and how is that benefiting you?
In Sailpoint the user lifecycle is maintained from user joining and organization till he leaves the organization. Till this process, the user gets promoted or get transferred, so in such scenarios giving a required access to the identity is very important. That problem is solved by sail point IAM.
The Sailpoint Review
What do you like best about the product?
Sailpoint is easy to learn and understand, and it's easy to use. In the office, I get to know about this tool. Using Sailpoint, we can give access to the identity and can manage it throughout the user lifecycle. Sailpoint has features like Identity Access Management, Privileged Access Management, and Single Sign-on and can prevent security breach in an organization.
What do you dislike about the product?
Sailpoint is a very big tool, so obviously, the issue will be there. The cache issue is a very common issue in sailpoint.
Sometimes it behaves differently than you expect the result.
Sometimes it behaves differently than you expect the result.
What problems is the product solving and how is that benefiting you?
Using Sailpoint we can decide to which user or identity how much access we should give. So, identity can not do any compliance issue. The new joiner gets assigned with birthRight roles which we can handle through lifecycle events.
Sailpoint IAM Solution
What do you like best about the product?
The key feature of the SailPoint I like is that you have a complete hand on your backend code. You can modify the workflows and rules as per our requirement and see the magic. The tool is easy to adapt and understand.
What do you dislike about the product?
The installation process is quite difficult to understand at first but later we get used to with this as we install it multiple times it gets crashed but the tool is easy to use and uderstand.
What problems is the product solving and how is that benefiting you?
By using Sailpoint, we can provide privileged access to the candidate or you can say new joining or new employee in an organization. So, the single sign-on problem was solved by Sailpoint. The complete JML lifecycle we handle using SailPoint.
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