Sold by: TouchstreamÂ
Deployed on AWS
VirtualNOC allows NOC teams to actively and independently monitor all the tools and softwares in their end-to-end streaming workflow. Uniquely, Touchstream independently verifies CDN performance and availability and allows clear root cause diagnosis anywhere between the glass. With Touchstream, OTT streamers can identify and mitigate underperforming CDNs before they impact customers and cause costly disruptions, identify opportunities for improved architecture, and prevent outages and poor QoS. Take the power into your team's hands and solve streaming problems in minutes, not days. Touchstream is rated 4.6/5 on Capterra.
Overview
VirtualNOC allows NOC teams to proactively and independently monitor and verify all components of the end-to-end OTT streaming workflow. Touchstream is rated 4.6/5 on Capterra.
Use Touchstream VirtualNOC to:
- Ensure live events, 24/7 live channels, and product launches stream smoothly
- Identify the root cause of streaming issues in minutes, not hours
- Dramatically reduce the mean time to diagnose (MTTD) issues
- Prevent customer churn, lower support costs, and stop wasting time and resources
- Clearly and visually identify problems from glass to glass
- Launch tools to deep dive into the root cause of errors directly from a visual dashboard
- Independently verify CDN performance and availability
- Replay errors from any point in time
- Give your NOC team the tools they need to drive QoS performance
Highlights
- Unify your siloed OTT workflow component data in one visualisation
- Identify and mitigate streaming problems from the root cause before impacting customers
- Share data quickly and easily with CDN providers to solve CDN problems in a fraction of the time
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
ott_noc_a | VitualNOC - Starter - 1 Integration | $100.00 |
ott_noc_b | VitualNOC - Basic - up to 3 Integrations | $200.00 |
ott_noc_c | VitualNOC - Professional - up to 10 Integrations | $300.00 |
ott_noc_d | VitualNOC - Professional Plus - up to 20 Integrations | $400.00 |
Vendor refund policy
Once service has been contracted, refunds are not available. Cancel at any time.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support is accessible directly from the Touchstream SaaS dashboard
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Catchpoint Systems
By Brightcove Inc.
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
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AI generated from product descriptions
End-to-End Monitoring
Comprehensive monitoring of all components in the OTT streaming workflow with independent verification capabilities
Performance Diagnostics
Real-time root cause identification and visual error tracking across streaming infrastructure
CDN Performance Verification
Independent monitoring and validation of content delivery network performance and availability
Workflow Data Visualization
Unified visualization of streaming workflow component data from a single dashboard interface
Error Replay and Analysis
Capability to replay errors from any historical point in time for detailed diagnostic investigation
Global Node Network
Largest globally distributed node network for collecting comprehensive performance and user experience data
Multi-Domain Observability
Comprehensive monitoring capabilities across CDN, DNS, SaaS applications, APIs, and network infrastructure
Performance Tracing
Advanced capability to pinpoint performance issues and trace problems across service delivery chain
Agentless Monitoring
Observation capabilities that enable holistic monitoring without requiring agent installation
Dependency Tracking
Monitoring of complex third-party dependencies and microservice architectures with comprehensive data analysis
Video Streaming Infrastructure
Advanced multi-codec adaptive streaming platform with context-aware encoding capabilities
Content Monetization Framework
Integrated support for advertising, subscription, and hybrid revenue generation models
Global Content Distribution
Multi-language and multi-region content delivery with comprehensive social integration and metadata management
Security Mechanisms
Robust security infrastructure including digital rights management (DRM) and advanced encryption protocols
Performance Optimization
Universal device support with fast-loading video players and built-in quality of experience (QOE) performance monitoring
Standard contract
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