Sold by: Catchpoint SystemsÂ
Catchpoint is the enterprise-proven, digital experience observability ally. By providing unparalleled visibility and insight, we empower teams to fully own the end user experience. From the edge to the cloud, Catchpoint's proactive observability platform gives you the power to fix problems before your users notice.
Overview
Our solution collects and analyzes a broader, better-quality data set than any other observability tool. Our globally distributed node network is the largest in the world, continually gathering user experience, network, and application data to deliver the most reliable understanding of the online business ecosystem. Problems, wherever they originate, are instantly pinpointed, along with intelligence that lets teams deliver unrelenting user experiences.
With our unified platform and committed partnerships, we enable development, infrastructure, operations, and business leaders to proactively catch and respond to issues across the service delivery chain with speed, efficiency, and complete confidence.
More information about our solutions can be found below:
CDN Observability - There's a reason why the top 15 CDN providers trust Catchpoint. Each CDN point of presence represents additional surface area for potential failure. With our agentless observation capabilities, you can easily monitor holistically or regionally - across one CDN or multiple CDNs - to ensure the integrity of experience delivery.
DNS Observability - How quickly your DNS resolves for a user is their introduction to your brand. DNS issue resolution should be simple. Tracing DNS issues back to the correct resolution level is usually a headache, but with Catchpoint, you can quickly determine whether your DNS is at fault, and at what level in the resolution chain the problem occurred.
SaaS Application Observability - SaaS is here to stay and grow: it is time to safeguard your investment. Delivering high performing SaaS applications in a hybrid environment can hold unpredictable network challenges that can diminish user experience. How can you protect your investment and ensure a high quality of service for an IT environment you can't control? With Catchpoint, gain the end-to-end observability you need to understand your SaaS applications health, performance, and business impact.
API Observability - APIs power the digital world of today, enabling application communication. However, APIs must function through a web of third-party dependencies, dynamic architectures, and microservice meshes that cannot be monitored by traditional tools. To get full value from the API economy, companies must change how they collect and analyze API data. That is why the observability approach of Catchpoint goes beyond traditional monitoring to offer insights based on a holistic view, allowing you to ensure a healthy API economy for digital success.
Network Observability - Third-party services like CDN and DNS are spread across the Internet, connected by hyper-distributed networks you do not own. This makes it difficult for traditional monitoring tools to accurately measure them. Expand the breadth of your view with a unique observability solution that brings clarity and provides actionable next-steps - all through a single view.
For custom pricing, EULA, or a private contract, please contact us at https://pages.catchpoint.com/aws-marketplace for a private offer.
Highlights
- Gain complete visibility into the availability and performance of your networks and digital services.
- The largest and most distributed global network of public nodes means you can start monitoring immediately. https://www.catchpoint.com/global-observability-network
- Award-winning 24/7 customer service (Stevie Award winner in 2018, 2019, 2020, & 2021).
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Digital Observability | Catchpoint Observability Platform with unlimited seats. | $25,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law or documented in the Catchpoint EULA.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Catchpoint provides unmatched ticketed and personal support; including everything from observer setup tutorials to over-the-phone data analysis, 24/7. Award-winning 24/7 customer service (Stevie Award winner in 2018, 2019, 2020, & 2021).
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Catchpoint Systems
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
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AI generated from product descriptions
Global Node Network
Largest globally distributed node network for collecting comprehensive performance and user experience data
Multi-Domain Observability
Comprehensive monitoring capabilities across CDN, DNS, SaaS applications, APIs, and network infrastructure
Performance Tracing
Advanced capability to pinpoint performance issues and trace problems across service delivery chain
Agentless Monitoring
Observation capabilities that enable holistic monitoring without requiring agent installation
Dependency Tracking
Monitoring of complex third-party dependencies and microservice architectures with comprehensive data analysis
Observability Platform
Unified monitoring solution for cloud-native and custom web applications across multiple technology domains
Machine Learning Integration
AIOps-enhanced platform with machine learning capabilities to simplify management of distributed environments and reduce alert noise
Infrastructure Monitoring
Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences with service relationship views and dependency mapping
Open Source Compatibility
Support for open-source frameworks, container technologies, and extensive third-party integration capabilities
Automated Instrumentation
Automated dependency mapping and instrumentation with quick installation and deployment process
Network Performance Monitoring
Continuous monitoring of network paths, BGP routing, and service performance across hybrid and multi-cloud environments
Cloud Infrastructure Visibility
Comprehensive insights into AWS cloud infrastructure components, including cloud topology, inventory, and configuration changes
Global Monitoring Network
Distributed network of vantage points for real-time performance tracking across enterprise and managed locations
Multi-Layer Performance Correlation
Advanced correlation of network, routing, and application-layer insights for rapid issue detection and root cause analysis
Service Disruption Detection
Proactive identification and tracking of service provider outages and internet disruptions using global intelligence
Standard contract
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Customer reviews
0 ratings
0 AWS reviews
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108 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Computer & Network Security
A Reliable Platform for Proactive Internet Monitoring
Reviewed on Jun 24, 2025
Review provided by G2
What do you like best about the product?
Using catch point to monitor our digital infrastructure and it has significantly improved how we detect and resolve performance issues.
What do you dislike about the product?
Pricing isn’t as transferent or flexible as smaller teams might like
What problems is the product solving and how is that benefiting you?
WebPageTest integration gives us deep visibility
Computer & Network Security
A Powerful Tool in Internet Performance Monitoring
Reviewed on Jun 24, 2025
Review provided by G2
What do you like best about the product?
A real‑time, dynamic visualization of how services and dependencies (internal and third-party) connect and perform—helping teams isolate root causes faster
What do you dislike about the product?
It took time for newer team members to navigate the UI and fully gi through all features. More onboarding walkthroughs would help.
What problems is the product solving and how is that benefiting you?
Catchpoint stands out for its comprehensive visibility into the entire Internet stack, offering real-time insights that are both wide in scope and deep in diagnostic value.
Nagarajan S.
Master in Monitoring Service: Catchpoint
Reviewed on Mar 13, 2025
Review provided by G2
What do you like best about the product?
Excellent product GUI and advanced features.
Awesome support team and efficient in troubleshooting
Awesome support team and efficient in troubleshooting
What do you dislike about the product?
In some cases catchpoint requires multiple clicks to perform detailed performance analysis, making it cumbersome to identify errors and impacted transactions
What problems is the product solving and how is that benefiting you?
Improve business process outcomes
Improve business process agility
Create internal/operational efficiencies
Improve business process agility
Create internal/operational efficiencies
AnmolRai
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
Reviewed on Jan 20, 2025
Review provided by PeerSpot
What is our primary use case?
We are using this for an eCommerce product for live customers. This is used to monitor business performance, checking if customers are able to make payments on time or if they encounter issues during online shopping. If there are issues in a specific market, we can monitor the entire country and identify the frequency of issues. We wait for 15 minutes and, if the frequency increases, we take quick action.
What is most valuable?
One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues. Another feature is regional filtering, which allows us to filter the market based on risk. For instance, suppose we want to identify issues in all markets over the last twenty-four hours. These are the two features we use most frequently.
What needs improvement?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
For how long have I used the solution?
I have used the solution for around four years.
What do I think about the stability of the solution?
So far, we have not found any issues. During business hours, it has worked absolutely fine without any issues.
How are customer service and support?
I haven't reached out to technical support so far, so I'm not sure about it. I did not contact anyone in Catchpoint technical team.
How was the initial setup?
The initial setup is very simple. There is no complexity in that.
Which other solutions did I evaluate?
We have Grafana , which is a tool for monitoring at the functional level. However, this functional level is not available in Catchpoint .
What other advice do I have?
Overall, for Catchpoint, my advice is if there is any plan for improvement, it would be helpful, and maybe the number of users will increase. I would give a rating of seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Davide C.
Very good solution
Reviewed on Nov 23, 2024
Review provided by G2
What do you like best about the product?
Is essential for understanding the formance of our platform
What do you dislike about the product?
The platform is for technical people, that understand how CDN works
What problems is the product solving and how is that benefiting you?
Undesrtand how our platform behave in terms of perfomance in the world.