Sold by: FARO Software Solutions LLC
FARO Workflow CRM for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. Workflow CRMs offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
This listing offers two support options billed as units under a contract. Premium Government SaaS Support and HyperCare Government SaaS Support are separate support levels you select for the Pravia platform. Both bill on the same unit basis, so you choose the tier that matches your support needs. Subscriptions run on an annual basis and require advance payment. FARO does not offer pro-rated licenses, so you pay for the full term regardless of when you start or stop. Multi-year agreements may allow annual billing or upfront payment.
Top-of-mind questions for buyers
Both options bill in units tied to FARO's licensing structure. FARO organizes offerings into Feature and Capability Units for complexity-based licensing and Micro Service Blocks for tailored support. The number of units reflects the scope and complexity of the support you configure for the Pravia platform, not a fixed device or user count.
You still pay for the full term. FARO does not offer pro-rated licenses under any circumstances. Fees are calculated and charged for the entire subscription period regardless of actual use. Subscription fees are also non-refundable except where FARO fails to meet its service level obligations or a refund is required by law.
Both dimensions are support offerings for the Pravia platform. FARO classifies software support as IEEE-aligned maintenance programs that assist customers in getting value from their licensed software. The platform license and its usage scope are defined separately in your order documents. Contact the vendor to confirm what your specific order combines.
www.farosolutions.com
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Vendor refund policy
No Refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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