Sold by: FARO Software Solutions LLC
FARO Grants CRM for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. Grants CRMs offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
Pravia is sold through a contract with two support-level options, each billed in units. You choose Premium Government SaaS Support or HyperCare Government SaaS Support based on the level of managed assistance your agency needs. These are separate support offerings for the same case management platform, not stacked tiers. You scale cost by adjusting the number of units purchased. Subscriptions run on a contract term, so you select the support option and unit quantity that match your deployment.
Top-of-mind questions for buyers
Each offering is priced in units tied to Pravia's complexity-based licensing model. FARO structures its solutions into Feature and Capability Units for licensing and Micro Service Blocks for tailored support. You purchase the number of units that match your deployment scope, so cost scales with the units you buy.
Both cover the same case management platform but represent different managed support levels. You select one offering, not both stacked together. Each is billed by unit count. HyperCare and Premium reflect different amounts of hands-on managed assistance, so choose the offering matching the support intensity your agency needs.
No. FARO does not offer prorated licenses. Subscriptions are sold as full-term agreements, typically a minimum of one year. Fees are charged for the entire term regardless of actual use. Fees are due in advance and are non-refundable except where FARO fails SLA obligations or a refund is legally required.
www.farosolutions.com+1
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Vendor refund policy
No Refunds
Legal
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Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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