GRAX enables businesses to fully protect, own, and take action on their Salesforce data. Leverage all versions of your Salesforce data in your Customer 360 data lake to maximize data reuse in your data warehouse, analytics, and ML/AI tools (e.g. QuickSight, SageMaker, Redshift).
With GRAX, businesses can unlock the power of their Salesforce data by taking back full ownership of their mission critical data in their AWS environment. By choosing GRAX, organizations can protect their Salesforce data and its value by capturing and replicating it from Salesforce and bringing it to life in a customer's AWS Cloud for data storage, analytics, AI/ML, compliance, downstream processing, and more. The same tool that lets you backup and archive your Salesforce data into your S3 bucket is also the best way to capture, ingest, and pipe those historical versions of your data into your Amazon ecosystem for analytics, AI/ML, and more!
Visit getgrax.co/try to experience GRAX risk-free. For Private Offer inquiries to leverage enterprise GRAX pricing and custom configurations, please contact us at sales@grax.com.
*Recover individual records swiftly, minimizing disruptions
Highlights
Own Your Data - Bring Your Own Cloud (BYOC) to take control of your Salesforce data. Store your backup and archive data in your S3 bucket. GRAX gives you the best way to achieve compliance by enabling your data's Digital Chain of Custody.
Access it Anywhere - Your data doesn't disappear from Salesforce production even when your backup and archive data lives in your S3 bucket. Search, view, compare, & analyze historical versions of your backup and archive data over time.
Reuse Your Data - Take your Salesforce data anywhere Parquet or APIs are supported (Redshift, QuickSight, SageMaker & others). Enable your BI/BA, analytics, data engineers, and business teams to consume your data with clicks, not code.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You buy this product as a contract, and the options fall into groups. GRAX Lite gives you free backup with daily jobs. Paid plans differ mainly by backup frequency: GRAX Weekly, GRAX Daily, GRAX Continuous, and GRAX Pro each set how often your data is captured. GRAX Enterprise adds sandbox copies alongside backup and restore. Separate Enterprise runtime dimensions cover production data, non-production (sandbox) data, and a 14-day trial. A 30-Day Trial lets you test Enterprise features. Choose the frequency and runtime scope that match your data protection needs.
Top-of-mind questions for buyers
What data does the backup capture, and can I restore it at the record level?
Backups cover standard and custom objects, metadata, files, attachments, relationships, and Chatter feeds across supported Salesforce clouds. You can restore granularly at the field, object, or record level, or run a point-in-time mass hierarchical restore that keeps object relationships intact.
How does the backup frequency differ between the Weekly, Daily, Continuous, and Pro dimensions?
Each dimension sets how often GRAX captures your Salesforce data. Weekly runs backups once a week, Daily runs them once a day, and Pro runs them hourly. Continuous captures changes at the highest frequency available, with no set interval, for the shortest recovery point objective.
How do the separate Enterprise production, sandbox, and trial runtime dimensions work together?
The Enterprise runtime dimensions scope where GRAX processes data. Production covers your live Salesforce data, and Sandbox covers non-production data used for testing and development. The Trial runtime runs for 14 days. You select the runtime scope that matches each environment you protect.
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GRAX uses AWS CloudFormation to create and manage infrastructure resources needed to run the GRAX Virtual Appliance. Resources such as Compute and Storage are all handled automatically via CloudFormation.
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Captures and replicates Salesforce data to Amazon S3 buckets for backup and archive purposes within the customer's AWS environment.
Data Recovery and Restoration
Enables recovery of individual records from historical versions of Salesforce data stored in S3 with minimal disruption to operations.
Data Format Conversion and Export
Exports Salesforce data in Parquet format and via APIs for integration with analytics and machine learning platforms including Redshift, QuickSight, and SageMaker.
Historical Data Versioning
Maintains and provides access to all historical versions of Salesforce data, enabling search, comparison, and analysis of data changes over time.
Compliance and Data Governance
Implements Digital Chain of Custody tracking to support compliance requirements and provide audit trails for data protection and ownership verification.
Near Real-Time Data Replication
Incremental extraction and replication of Salesforce data, metadata, and structure to AWS relational databases with near-real-time synchronization capabilities.
Point-in-Time Recovery
Disaster recovery functionality enabling restoration of Salesforce data and metadata to specific points in time with support for unlimited levels of data relationships.
Schema Integrity and Metadata Management
Automatic backup of Salesforce metadata with versioning and rollback capabilities, maintaining full schema integrity and supporting object dependency analysis.
Field-Level Encryption and Data Segmentation
Enhanced security features including field-level encryption and data segmentation to complement Salesforce Shield, with auditable chain of custody for compliance requirements.
Multi-Database Support
Compatibility with multiple relational database platforms including SQL Server, PostgreSQL, Oracle, MySQL, Snowflake, and Redshift for data storage and analytics.
Zero Trust Architecture
Implements Zero Trust architecture for real-time processing and security validation across the Salesforce environment.
Data Backup and Recovery
Provides secure backup and restore capabilities with proven recovery planning and auditable data protection aligned with ISO 27001, SOC 2, HIPAA, GDPR, NIST, FISMA, and CCPA standards.
Data Archiving with AI Optimization
Enables secure data archiving with AI-powered optimization to enhance Salesforce performance while maintaining data accessibility and regulatory compliance.
Data Privacy and Anonymization
Supports granular data anonymization and privacy management for GDPR, CCPA, and other regulatory standards with secure sandbox environments for development and testing.
Data Change Tracking and Auditability
Tracks data changes with detailed monitoring and reversion capabilities to maintain data integrity and auditability in compliance with SOX, ISO/IEC 27001, HIPAA, and SOC 2 standards.
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