Coralogix

What do you like best about the product?

It’s easy to use and understand. It’s also straightforward to create alerts and dashboards, and to integrate it with other vendors.

What do you dislike about the product?

Sometimes it feels like there are just too many features, and the overall experience can be a bit overwhelming.

What problems is the product solving and how is that benefiting you?

When it comes to APM, logging, and monitoring, Coralogix provides me with an all-in-one platform. Integrating it with their AI features is awesome.

What do you like best about the product?

I like that information from different sources is gathered together and easily accessible from one place. For example, when I'm looking at a log message I can open the related trace and spans directly from it, so I don't have to search for them separately. This makes investigating issues a lot faster, especially when a request goes through several services.

What do you dislike about the product?

At first the UI was a bit unintuitive. For example, in the logs filtering the top category is "Application", which in our case actually means the environment (production or staging), and "Subsystem" is the actual service running there. This was a bit weird and confusing in the beginning. It would be nice to be able to rename these categories, or at least have some hint in the UI about what they mean.

What problems is the product solving and how is that benefiting you?

Before, we had more alerts that turned out to be false positives, which made it harder to notice the ones that really mattered. Now we can set thresholds and budgets for when an alert should be raised, so we only get alerted when something actually needs attention.

What do you like best about the product?

What I like most about Coralogix is that it brings logs, monitoring, observability, and alerting together in a single platform. I use it regularly to search through and filter logs when I’m troubleshooting, and being able to quickly narrow down the relevant events makes it much easier to debug production issues. The alerts are helpful as well, since they surface important problems without me having to constantly watch the system manually.

What do you dislike about the product?

The main challenge is that Coralogix has a lot of features, so it can take some time to understand the different options and configure everything properly. Creating and fine-tuning dashboards and alerts can require some initial effort. A more streamlined setup experience and clearer guidance for some configurations would make the platform easier to adopt for new users.

What problems is the product solving and how is that benefiting you?

Coralogix helps us centralize application logs, monitoring, observability, and alerting in one place. It fits well into our development workflow and helps us investigate production issues by quickly searching and filtering relevant logs. The platform performs well for our day-to-day monitoring and troubleshooting needs, and having different observability capabilities together reduces the need to switch between multiple tools. Its integrations also make it easier to bring the relevant application and monitoring data into one place. From a business perspective, the main benefit is saving troubleshooting time and giving the team better visibility into application behaviour. The platform has a broad set of features, so onboarding can take some time, especially when setting up dashboards, alerts, and integrations. The documentation and support resources are helpful when configuring new use cases. Coralogix also provides AI-related capabilities that can help with analysing and understanding observability data, although our primary day-to-day use is still focused on logs, monitoring, and alerting.

What do you like best about the product?

I really appreciate Coralogix's excellent support. They are not only responsive to feedback but also resolve issues very quickly. This responsiveness makes me feel like customers are important to them. It's reassuring to trust their technology and rely on top-notch customer support. These factors combined make it a product I'd highly recommend.

What do you dislike about the product?

At first, it was really hard for me because Coralogix's GUI doesn't work exactly like Splunk's, which I was very used to. The initial switch wasn't easy, especially since some data was still in Splunk and some within Coralogix, making it a headache. It also took a bit of time to get used to the new UI.

What problems is the product solving and how is that benefiting you?

I use Coralogix to understand customer feature usage and create reports. It also helps me debug specific customer issues efficiently.

What do you like best about the product?

It provides a vast experience with observability. I can automate and customize many things using the integrations provided by Coralogix. Using its MCO is another advantage, as it helps speed up the work. Also, the support team is better and available 24/7; they are always reachable and responsive.

The UI is much more advanced now. It has the TCO feature in a more advanced way, which helps us with pricing and saving quota. Using its MCP with AI agents for day-to-day work related to logging, metrics, debugging, and dashboards is amazing.

What do you dislike about the product?

Sometimes need to follow up or explain the team more on the issues, especially when the same issue is getting assigned to multiple people based on their shift. Apart from that, all good with Coralogix.

What problems is the product solving and how is that benefiting you?

It helps with problems related to logging, monitoring, and tracing. It makes it easier to identify when something happens to a service and it starts behaving weird. For logging, we use Shiiper, and for metrics and tracing, we use Otel. Based on these, we have an SLO dashboard and an alerting mechanism so we can know about real-time incidents and act accordingly.